website thubmnail of PapaJohns UK
How would you rate PapaJohns UK?
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California
2 reviews
0 helpful votes
Follow Dav M.
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Cold pizzas
October 23, 2023

Ordered online on the weekend. Arrived 90 minute after ordering and this was 60 minute after the tracking said "cutting and checking". Store took 25 minutes to answer the phone and told me was very busy but my order was on the way now. Took a further 25 minutes even though we are less than 10 minutes from the store.

Contacted papa johns. Their response was tough that you received lousy cold food so here's a pizza (we ordered 2 pizzas and sides) as goodwill. For something so poor we should have received a refund

After chasing and pushing our goodwill pizza was replaced with a refund. Usual generic apology.

Date of experience: October 23, 2023
GB
2 reviews
0 helpful votes
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Long delivery
June 28, 2018

Took them ages to deliver my order. Somehow managed to forget the drinks. I would suggest to buy take away or eat at the store, as of my experience the usually tend to forget something. Need to be controlled.

Date of experience: June 28, 2018
GB
1 review
1 helpful vote
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I ordered two large pizzas for the very first time on 17th September 2014, I usually have pizza from pizza hut which I love but the family thought we would have a change so we decided to try papa johns what a mistake that was it was the worst pizza we have EVER had in my 47years on this earth, I rang to complain and ask dem to come and change the pizza they answer was they cant and they is nothing they can do about I was furious after this reviwe I will be ringing they head office, the pizza didnt hardly have any topping I asked for barbecue base which inst2ead they pored the bbq sauce on top of the pizza it was disgusting it also looked like they stood in another room and threw the cheese and topping on it I will advice anyone NEVER BUY from PAPA JOHNS unless you want money to throw away they are un professional ppl

Date of experience: September 17, 2014
GB
3 reviews
6 helpful votes
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Good value
November 15, 2021

I find them good value (With lunchtime deals) and taste good. Also if they deliver it late they give free products eg a soft drink

Date of experience: November 15, 2021