I ordered a yard of cotton/spandex fabric that was printed incorrectly. I don't know what I'm going to do with it, as it's basically useless to me to make anything with. It took them a while to respond to my email when it was supposed to be in delivery, which took a very long time in itself. The colors of the print were off, and bland. I was thinking of ordering again, but I'm not really willing to spend that much money for such bad quality :(. And, there's really no other place to order custom fabric.
This is a review as a creator.
The site is really bad and the way they offer to pay you for the sale of your designs is through shareasale which seems very shady as well, as all I can find about it are fake 5 star reviews and people complaining they don't get paid.
The 5 star reviews of paom and shareasale on sitejabber are fake as they are just saying the same thing over and over ( it started after someone pointed out that the amount of negative reviews should be a warning to people, then the fake reviews pushed that one to the second page)
Paom doesn't really give you a preview of how your design will realistically look on the product, and even on the product page the images appear blank which makes you seem like you made something wrong but no, they're just too lazy to actually bother rendering it
You also can't see how it looks on the back.
The support is incompetent and rude, and they will dodge any questions that they don't want to reply
They told me they are using shareasale for payouts now but they are "considering" doing it themselves, so i would shut up about it after i pointed out how much better teepublic is handling their creators.
The creating process is fantastic, i always wanted to be able to create sites like this, and that's the only reason why i'm giving a star at all
The concept of full shirt prints are fantastic and i wish more sites would adhere to this kind of idea.
The creator is a little clunky and poorly made, but i still liked to play with it and imagine how it would be for a better site to do something like this.
Will likely delete my account.
I ordered a print of my own design on the Paom Site. It came looking all wrong. I brought it to their attention with photos, that this did not even look like the design. They were apologetic, offered to make it right, but after the design panel's review, they determined that they would not be able to successfully reproduce my design. Well, OK. They offered to give me a refund. This was over a month ago and I still have not received a refund. After countless emails asking for my refund, they no longer answer my emails. Please give me my refund you promised. What kind of customer service is this?
My order # was #******* and ticket to resolve the issue (never resolved) #******* (Evelyn) or #******* (Passed off to Sharon who never responded?)
I contacted PAOM over E-Mail but had an awful experience.
Someone called "Sharon" came back to me after almost 10 days. I asked multiple questions concerning the different plans they where offering as well as some general questions and also submitted a bug which was present present in the online designer. The first reply that I got 9 days later answered 0 questions but asked if I could submit a screenshot about the bug (because it seemed the only thing that they where interested in). I sent them what Sharon wanted and also told them that I was a bit disappointed about the fact that they could not even answer a single question and the only answer I got a couple of days after was: "Well print all over me is a special community and not for everyone -I hope you find what you are looking for".
I have never experienced such a bad customer service and can not recommend them for any business.
A very cute and well designed site that is easy to navigate. I find it easy to look up things by different designers or types, and the overall look is both pretty and technically proficient. Always fun to shop here!
I have talked with different paom team members. They all were very supportive.
Most of the time I have received letters from Evelyn and Sharon. I've have asked a lot of questions to which they have responded in a positive and a welcoming manner. Thank you very much
As naive as I was, I ordered a shirt from Print All Over me on February 4th. The confirmation email said something about 2-3 weeks until I receive my order. When I still didn't get anything several weeks later I asked what was up and I was promised a replacement after PAOM couldn't find out where their own parcel was (despite promising that they'll send out a tracking number, they weren't able to find the number in their system?).
It's now been 3,5 months and I just demanded my money back on Wednesday. Again, they promised to try to find it but I'm seriously at the end with my patience. Thank god I paid with PayPal and can make a complaint there.
Hopefully, my money will be back soon.
This is the worst experience I've ever had with online shopping. Stay far far away from this shop and don't even think about making an order! No one there seems to know how to run this place.
I originally placed an order on May 5th of 2017 for two items with a value of almost 500$ Canadian. After a month of not receiving my order or a tracking number, I contacted PAOM customer service. I was given bull$#*! excuse after bull$#*! excuse for almost another month until I was referred to someone else. She was as useless an full of BS as the previous person. I was told going into my third month of waiting that my refund was "under review". I was told that they were trying to figure out why my order never got filled or shipped and that I would have to wait for their conclusion to get a refund. Why is their broken business issue my problem to resolve? My thoughts are that they are stalling, shady and an incredibly irresponsible business. I would save your money and not bother with purchasing anything from them, in-spite of how many cool and unique items they have.
I ordered a custom button down shirt in May of 2018. I was very patient and waited over a month before contacting customer service to check on the status of my order. Evelyn made herself out to be very nice and helpful, and we kept regular correspondence for about two months.
During this time, she told me first that the shirt was finished but they had forgotten to ship it. I waited about a week before asking for a shipping number. She told me she didn't have one but assured me it was on its way. The status of my order on their website, however, indicated that the shirt had still not even been made.
I remained patient, expecting a custom product to take longer than usual. I continued emailing Evelyn, and she kept telling me that it was on its way. It was in mid August that I finally lost patience and told her that the occasion I had purchased the shirt for had passed. As there was no evidence of the shirt ever having been made, much less shipped, I asked for a refund. I was told by Evelyn that they do not offer refunds, even if I had not ever received the product I had paid $80 for. She offered me store credit, which I told her would not be satisfactory because I do not plan to order from PAOM again.
She never even replied to this last email, and as of July 2019 I have received neither shirt nor refund. I have not even received the store credit that was offered, which I would have used to create a shirt printed with the text of this review.
Do not buy anything from this store if you would not like to be scammed, stolen from, and lied to.
The ordering process was easy, the prices were very reasonable for custom made clothing and most importantly, the quality is excellent. I could not be happier.
It's simple, I ordered a print, never received any news or anything in three months and support never answered more than a dozen messages.
I was finally refunded the hideous overcharges of of $540 Canadian for two bags that only cost $88. I had to send many emails to get my money back. Scary experience.
I read the other reviews before ordering from PAOM, and just assumed that they were flukes and everything ran smoothly. Boy, was I wrong. I ordered in November and was told I'd have to wait up to 6 weeks to receive, which I did. I was patient, and then after those 6 weeks elapsed and I hadn't heard anything, I reached back out. I was told my order had been shipped, was given a tracking number, and was told it would be there within 2 weeks. When I track the shipment, all it says is 'pre-shipment,' which means they just printed out the shipping label lol. I was also told I had already been refunded 10% for the inconvenience, however that is NO WHERE TO BE FOUND on my card or bank statement, so yet another lie. Still, I waited patiently, and nothing. Then I reached out and no one responded. I have reached out again, and have heard nothing.
I don't know what the f*** is wrong with these people but they are severely unorganized and I feel as though I have basically just been scammed. I have never experienced something like this before. I am upset. I am not made of money, and I feel really disrespected, like they essentially stole my money, which is what they have done since I have not received a thing.
I never write reviews, ever. But I felt really compelled to because I don't want what happened to me to happen to anyone else. Even if it seems cool, please, DON'T ORDER ANYTHING FROM HERE. You will never receive it, be treated like s***.
What a horrible, disgusting company. Please, if you're reading this, don't order anything, it is like throwing your money in the toilet.
1.5 Months later - no updates. I write to them. 2 weeks later they reply. They do not have my name, they have an incorrect shipping address - wrong city, they do not have my name - but most importantly they have the wrong order. 4 items from their catalogue - I order 2 custom designs - they are an absolute mess. They have no idea. They couldnt organise a fried egg for breakfast. Do not touch it with a 10 ft pole. WORST SERVICE I HAVE EXPERIENCED ONLINE. MAYBE ONE DAY I WILL RECIEVE THE ACTUAL PRODUCT I PAID FOR. I have tried to reset my password now 3 times so I can login and remove me CC details - regrettably this reset password email has not come through and I am continuing to be a charged for a service and product that was never delivered.
I am so upset with this company.
0 out 5 - absolutely NEVER RECOMMEND.
NEW RULES FOR THE INTERNET APPLY - EVEN IF THE WEBSITE LOOKS LEGITIMATE AND ORGANISED THE CHANCES ARE IT IS AN UNORGANISED IDIOT LOOKING FOR A QUICK BUCK OFF A TREND.
Hi Thunder,
I am so sorry to hear of this. Please allow me to the opportunity to see to it you receive your product first and foremost, and I would like to offer you a gift card for the price of any piece you would like to order. This is definitely not what we aim for at PAOM and have been making several adjustments to our overall customer service team and site to further prevent any issues like these. Again, I am very sorry for the inconvenience and you can feel free to reach me at erica@printallover.me of 478-237-2003. Thank you.
Now they've blocked me fro their email list. Customer service unparalled. How on EARTH does this joke of a business remain a business?
The colors are so me. Whenever I carry my Print All Over Me duffle bag I get lots of compliments and some wanting to know where I bought it. I take it almost everywhere.
I ordered a skirt at the beginning of September. Around the middle of October when it hadn't arrived, I went into my email to dig up the tracking number which indicated that the package had been returned to sender (for some unknown reason) 3 weeks earlier. I emailed them fully beyond prepared with exact dates/info/screen caps asking why I was not contacted and/or why my package was not re-shipped. Heard back about 3 or 4 days later apologizing and asked me to confirm the address they sent to, which i did. They said they would re-ship immediately. It's now mid November and no skirt, so I emailed them again asking for the tracking number of the re-shipped package. I got reply (*) apologizing that I was not updated with the re-shipment info and provided the tracking number. I immediately looked up the tracking number, although it appeared to just be the original tracking number yet again of the package that was returned to them.
At this point I'm just going to dispute the transaction on PayPal and get my money back because this is ridiculous.
*Personal information redacted by admin
Terrible quality pieces and they do not pay artists. They should be sued. Please do not work with or purchase from this company.
DO NOT shop this site. They are cheating people and they are NOT interested your problems. Crappy products, false workers and lousy boss. This site should be CLOSED.
Print All Over Me has a rating of 1.8 stars from 49 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Print All Over Me most frequently mention customer service and tracking number. Print All Over Me ranks 355th among T Shirts sites.
Hi Vanessa,
You are completely right. The service you received was very unacceptable. I would like to ask for the chance to make this right by you. We have made several adjustments to our customer service team recently and are currently in the middle of revamping our site over the next 10 days to be more user friendly. I completely understand your frustrations in this matter. The way things were handled in your situation is exactly why we have made these changes to our team. We are also striving for improvement every day. Would you be willing to accept a free piece for all the trouble you have undergone? We truly care about our designer's experiences and want to provide the best service we can. Thank you for your time.