Sam S.

I ordered a custom button down shirt in May of 2018. I was very patient and waited over a month before contacting customer service to check on the status of my order. Evelyn made herself out to be very nice and helpful, and we kept regular correspondence for about two months.

During this time, she told me first that the shirt was finished but they had forgotten to ship it. I waited about a week before asking for a shipping number. She told me she didn't have one but assured me it was on its way. The status of my order on their website, however, indicated that the shirt had still not even been made.

I remained patient, expecting a custom product to take longer than usual. I continued emailing Evelyn, and she kept telling me that it was on its way. It was in mid August that I finally lost patience and told her that the occasion I had purchased the shirt for had passed. As there was no evidence of the shirt ever having been made, much less shipped, I asked for a refund. I was told by Evelyn that they do not offer refunds, even if I had not ever received the product I had paid $80 for. She offered me store credit, which I told her would not be satisfactory because I do not plan to order from PAOM again.

She never even replied to this last email, and as of July 2019 I have received neither shirt nor refund. I have not even received the store credit that was offered, which I would have used to create a shirt printed with the text of this review.

Do not buy anything from this store if you would not like to be scammed, stolen from, and lied to.