The company enjoys a strong reputation for delivering high-quality, realistic paintings that frequently exceed customer expectations. Many customers appreciate the attentive and responsive nature of the artists, highlighting their willingness to incorporate feedback and make adjustments promptly. However, some concerns arise regarding additional costs, such as framing, and occasional delays in communication during the editing process. While most customers express satisfaction with the final product, a few noted issues with the initial accuracy of the artwork. Overall, the sentiment leans positively, with numerous customers eager to return for future orders.
This summary is generated by AI, based on text from customer reviews
I love how PYL were very opened with communicating with me about the details of the painting. They made sure everything was perfect before proceeding to do the painting. Their customer service is A1. I will recommend everyone to choose this company.
The artist captured John's image beautifully, thankyou!
Thank you for your wonderful feedback, Joey. The artist will be very happy to receive your kind words!
Received package completely shocked on how well it came out to be. Can't wait to surprise my family member with this portrait.
We are thrilled to hear how much you loved the painting, Manny. Thank you for your wonderful feedback!
I order a painting for my Fiancé and she loved it! She cried upon opening it and was so grateful to have something to commemorate her late brother with. Thank you!
We are thrilled to hear how much you loved the painting, Rowan. Thank you for your wonderful feedback!
Great. Very nicely done. It's means a lot to us. Thank you
We are thrilled to hear about your satisfaction, Lori. Thank you for your wonderful feedback!
Thank you for this painting. My wife and inlaws were truly moved by the beautiful work by the artist and are fateful for the day fast turnaround.
We are thrilled to hear how much you loved the painting, Timothy. Thank you for your wonderful feedback!
Amazing job! The process was very easy. I will definitely refer to others.
Thank you for your wonderful feedback and kind words, Henry. It means a lot to our team!
I love that the company took my pictures and made a picture that I can make changes too
We are thrilled to hear we could live up to your expectations, Emme. Thank you for your wonderful feedback!
If I could give 0 I would. After paying almost $500 for a painting of an elderly cat, they "lost" it after 6 weeks, and 2 weeks after the cat had died. Then the only message is we can resend it at no cost. 1) what do you mean resend if I never received anything? 2) no cost? I didn't do anything. 3) really no refund offer or anything at all? If anyone needs screenshots let me know but DO NOT ORDER THROUGH PAINT YOUR LIFE. Just absolutely awful.
This painting is a gift for my mom of her parents with all of their great grandkids. I know she is going to just love it. Everything from start to finish was on time and listened to what I asked for every time
It was an honor for our team to create such a meaningful painting for your family, Savanna. Thank you for your wonderful feedback!
Everything was perfect from the ordering to execution to the shipping.
We are thrilled to hear about your satisfaction with the painting and the service, Cornelius. Thank you for your wonderful feedback!
The perfect gift for my dearest friends. Thank you for making this possible!
Thank you for your wonderful feedback, Linda. It means a lot to our team!
The Painting came out breathtaking! I can not wait to show it to my family at my wedding.
Thank you for your wonderful feedback, Myeshia. We are thrilled to hear about your satisfaction with the painting!
I wanted to give my girlfriend a unique gift that would be a permanent reminder of her three pets (two dogs and a cat). The painting was beautifully done, and she absolutely loves it!
It was an honor for our team to create such a meaningful painting for you, Russell. We are thrilled to hear about your satisfaction. Thank you for your wonderful feedback!
It was a great experience and my family loved the picture
Thank you for your feedback, Scott. We are thrilled to hear your family loved the painting!
The goal was to make my wife cry. Mission accomplished!
We are thrilled to hear how much you loved the painting, Kevin. Thank you for your wonderful feedback!
Bought the painting for my wife as an anniversary gift and it included our daughter that had passed 7 years ago in the family picture. She loved it
It was an honor for our team to create such a meaningful painting for your family, Danny. Thank you for your wonderful feedback!
The painting came out 110% better than I expected. The whole process was amazing, they catered to my every ask (which was a lot) and made sure I loved the rough draft before starting. I got my husband a painting of his dad who passed away with our son who was born just a year after his passing. He loved it so much and hung it above the fireplace, we love looking at it everyday and we're so pleased with how it turned out! What this company does is priceless, and will be going through them again!
Thank you for sharing your experience with us, Aubree. We are thrilled to hear about your satisfaction with the painting and the service. Your wonderful feedback and kind words mean a lot to our team!
The painting was absolutely stunning. Great experience with the company.
Thank you for your wonderful feedback, Bob. It means a lot to our team!
Entire process was clear and easy. Final product exceeded expectations. I got my wife a painting of our late cat and it was so good (tied up with the emotions of losing a cat after 18 years) it made her tear up.
We are very happy to hear about your satisfaction with the painting and the service, Tyler. Thank you for your wonderful feedback!
Answer: Hi Christina, Thanks for reaching out! Once you place the order, you can expect to receive the digital draft in 24 hours or even sooner.
Answer: Hello Seongjin, Thank you for reaching out! Of course, we do ship to South Korea. Feel free to order with us, we'll do our best to meet your expectations.
Answer: They advertise that you can send them photos of people now past. They advertise these large paintings with beautiful frames being unpackaged. It is a lie. I started my order on November 10 and it took three months to complete. First because they would not sell me a large canvas like they show on their website. Secondly because they no longer sell anything except the smallest frames; yet the continue to advertise and list prices as if they do. Multiple email and phone calls resulted in no honesty from these people. If they had just come out and said "We don't sell those sizes of paintings and frames anymore" I could have moved on. After 60 days your money is their money even if you have nothing to show for it. You are expected to know their jobs better than they themselves do and act accordingly. Phone calls are outsourced to a call center out-side of the U.S. The people answering are nice, respectful and do a great job at making think there is no problem. At the end of the phone call, you feel better and NOTHING has changed. I finally received my painting in a tube. I did not get what I paid for and am unable to easily find a company that will frame original artwork for less than a few hundred dollars. I cannot hang my painting; it is in a closet. They advertise large frame and list prices but they do not sell them. You CANNOT buy what they advertise! In fairness the artiest did a wonderful job. It is the lies of the company that prompted me to report them to the BB and every online site I can and will find both private and governmental in nature. Don't let these people steal from you.
Paint Your Life is an online art service that creates affordable, totally customizable, hand-painted portrait art from your photos. Designed to honor and celebrate the special moments and memories in your life.
Thank you for your wonderful feedback and kind words, Sahnika. We are beyond happy to hear about your satisfaction with the painting and the service!