The company enjoys a strong reputation for delivering high-quality, realistic paintings that frequently exceed customer expectations. Many customers appreciate the attentive and responsive nature of the artists, highlighting their willingness to incorporate feedback and make adjustments promptly. However, some concerns arise regarding additional costs, such as framing, and occasional delays in communication during the editing process. While most customers express satisfaction with the final product, a few noted issues with the initial accuracy of the artwork. Overall, the sentiment leans positively, with numerous customers eager to return for future orders.
This summary is generated by AI, based on text from customer reviews
My husband and I had the honor of having our first born son at our wedding. Sadly, in the chaos of the day, we never got a picture of the three of us together before the babysitter changed him out of his tux. I've been beside myself about it for over a year, UNTIL this company was able to craft for me a portrait of my dreams, with my dream guy, dream baby, and dream venue as the backdrop. It is so stunning. Worth every penny. Take your time with the process and don't be afraid to ask for the edits you want. They did everything I asked and made it perfect. For added cost they'll frame it which is a huge relief. Recommend this service highly.
Thank you for sharing your experience with us, Kaleigh. It was an honor for our team to create such a meaningful painting for your family. Your wonderful feedback means a lot to our team!
Absolutely amazing fast and beautiful! My mom loved her gift and cried a lot. An amazing experience!
We are beyond happy to hear how much you loved the painting, Ayndrea. Thank you for your wonderful feedback!
Easy and we were so pleased with the end product! We sent 2 photos, and they chose the one that they felt would come out the best. Making the process super easy for us.
We are thrilled to hear about your satisfaction with the painting and the service, Dawn. Thank you for your wonderful feedback!
The painter did Amazing! It was even better than I expected. Every detail was captured. My best friend was so happy.
We are thrilled to hear we could exceed your expectations, Aspenne. Thank you for your wonderful feedback!
Purchased painting. Quick, easy, painless. Husband love his painting.
Thank you for your wonderful feedback, Dawn. It means a lot to our team!
It was a nice experience. To have my love one paint for me.
We are thrilled to hear about your satisfaction with the painting, Betsy. Thank you for your wonderful feedback!
It was a good bit of art, just need to look more realistic.
We are very happy to hear you liked the painting, Kieran. It is our priority to make sure you receive the portrait you are 100% satisfied with. Therefore, we offer an unlimited revision service, which helps our customers to ensure the final outcome meets their expectations. We would highly recommend using this service to your advantage in the future. Thank you for your feedback!
I got a painting done for my husband's 50th birthday of him and his uncle who died and it was beautiful thank you
It was an honor for our team to create such a meaningful painting for your family, Tiffany. Thank you for your wonderful feedback. It means a lot to our team!
3rd painting my first Doc we lost, my mom and out second dog we just had to send to doggie heaven The paintings are unbelievable realistic. Very happy
Thank you for sharing your experience with us, Ray. It was an honor for our team to create such meaningful paintings for your family. Your wonderful feedback means a lot to our team!
It was perfect the person the gift was design for was happy
We are thrilled to hear about your satisfaction with the painting, Kerine. Thank you for your wonderful feedback!
The painting blew my boyfriend and I away. We both shed some tears. Thank you so much to the amazing artist who brought the picture to life.
We are thrilled to hear how much you loved the painting, Sherry. Thank you for your wonderful feedback!
It looks absolutely amazing! My husband is going to love it can't wait to give it to him
We are sure your family will be as excited about the painting as you are, Madisen. Thank you for your wonderful feedback!
This is my 2nd time purchasing a painting here for gifts for my husband because his dad isn't able to be here for stuff as he passed away.
It was an honor for our team to create such a meaningful painting for your family, Ashleigh. Thank you for your wonderful feedback!
Beautiful rendition of the photos I chose, very high quality frame and painting.
Thank you for your wonderful feedback, Ellisa. We are thrilled to hear about your satisfaction with the painting and the service!
I ordered a painting on august 24 for my wife's birthday. Received the painting octobre 13. Two weeks after my wife's birthday... Reason: painting was lost in the studio, the framer makes a mess, the courier company makes a mess. No, not for me again, i don't give presents two weeks after birthday... The painting is still sealed on the attic... I ordered it on time... They promised to contact me to get a solution, but silence is golden on their side!
Peter, we are sorry to hear you've had such an unpleasant experience. We’d like to sincerely apologize for any inconvenience and/or lack of communication you’ve experienced during your order with us. Your satisfaction is our highest priority and we are always doing everything in our power to deliver the paintings on time and make sure that all our customers are satisfied with the outcome. As you might know, the shipping process involves several factors and stages that usually consume a lot of time and is not fairly simple, however, we are trying our best to make sure that it's always accurate and comfortable for our customers.
We would like to get to the bottom of the issue and improve your experience. Our team has reached out. Please check your inbox.
I can't believe how beautiful this painting is. I can't wait to give it to my mom for Christmas. She will love it. Thank you for giving us this piece of my sister back.
We are sure your mom will be as excited about the painting as you are, Faith. It was an honor for our team to create such a meaningful artwork for your family. Thank you for your wonderful feedback!
What am I supposed to say here I put good I put great and it's still turns red so I don't know what to say
It is our priority to make sure you receive the portrait you are 100% satisfied with, Lloyd. Therefore, we offer an unlimited revision service, which helps our customers to ensure the final outcome meets their expectations. We would highly recommend using this service to your advantage in the future. Thank you for your feedback!
Very nicely painted. Continued to make revisions until we were 100% happy with it.
We are beyond happy to hear we could live up to your expectations, Joseph. Thank you for your wonderful feedback!
My boyfriend loved so much the painting!
He was so stunned he cried almost immediately. Very appreciated!
Thank you for your wonderful feedback, Lara. We are thrilled to hear how much you loved the painting!
Answer: Hi Christina, Thanks for reaching out! Once you place the order, you can expect to receive the digital draft in 24 hours or even sooner.
Answer: Hello Seongjin, Thank you for reaching out! Of course, we do ship to South Korea. Feel free to order with us, we'll do our best to meet your expectations.
Answer: They advertise that you can send them photos of people now past. They advertise these large paintings with beautiful frames being unpackaged. It is a lie. I started my order on November 10 and it took three months to complete. First because they would not sell me a large canvas like they show on their website. Secondly because they no longer sell anything except the smallest frames; yet the continue to advertise and list prices as if they do. Multiple email and phone calls resulted in no honesty from these people. If they had just come out and said "We don't sell those sizes of paintings and frames anymore" I could have moved on. After 60 days your money is their money even if you have nothing to show for it. You are expected to know their jobs better than they themselves do and act accordingly. Phone calls are outsourced to a call center out-side of the U.S. The people answering are nice, respectful and do a great job at making think there is no problem. At the end of the phone call, you feel better and NOTHING has changed. I finally received my painting in a tube. I did not get what I paid for and am unable to easily find a company that will frame original artwork for less than a few hundred dollars. I cannot hang my painting; it is in a closet. They advertise large frame and list prices but they do not sell them. You CANNOT buy what they advertise! In fairness the artiest did a wonderful job. It is the lies of the company that prompted me to report them to the BB and every online site I can and will find both private and governmental in nature. Don't let these people steal from you.
Paint Your Life is an online art service that creates affordable, totally customizable, hand-painted portrait art from your photos. Designed to honor and celebrate the special moments and memories in your life.
Thank you for your wonderful feedback and kind words, Kaylie. It means a lot to our team!