The company enjoys a strong reputation for delivering high-quality, realistic paintings that frequently exceed customer expectations. Many customers appreciate the attentive and responsive nature of the artists, highlighting their willingness to incorporate feedback and make adjustments promptly. However, some concerns arise regarding additional costs, such as framing, and occasional delays in communication during the editing process. While most customers express satisfaction with the final product, a few noted issues with the initial accuracy of the artwork. Overall, the sentiment leans positively, with numerous customers eager to return for future orders.
This summary is generated by AI, based on text from customer reviews
The painting is absolutely amazing. I never thought I would be able to see 4 generations since my father passed in 2007, but you made it happen. I love it!
Thank you for the painting! It is beautiful and I am sure my mother in law with love it!
We appreciate your prompt response, Marlena! It's great to hear, that you were pleased with the painting.
Working with the artist to have the best product possible was perfect. They not only got it done so much faster than I would have expected, they also did such a beautiful and detail oriented job! I love that there are options for framing as well as having no frame at all. Shipping was faster than most stores. I appreciate all the work that went into getting my grandmother the perfect gift!
Thank you for this amazing feedback, Sydnie! We're happy to hear, that you loved the painting as much as we loved working on it.
My mother-in-law lost her son before I met her other son. Then my sister-in-law just had a child last year and I couldn't help but think how they never got to meet each other. I couldn't think of anything else than a picture of the both them.
Thank you for sharing this, Michelle! We hope your mother-in-law loved the painting as much as we loved working on it.
I am very pleased with how my portrait turned out with the pictures I decided to use and cannot wait to give to my mom at Christmas
Thank you for your feedback, Stephanie! We're happy to hear you loved the painting and hope, that your mom loves it just as much.
It was perfect thank you no problems from my end I don't really know what else to say it's requiring me to say 50 character so that's it lol
Beautiful painting and came so quickly! The customer service team was amazing and patient with me while I made multiple changes and decisions for the painting they always replied quickly and were very polite and informative!
I purchased the picture as a Christmas present and when it arrived, I almost cried! My sister is going to love it!
Thank you for your kind feedback, Bethany! We're happy to hear that you loved the painting as much as we loved working on it.
Great gift idea for your loved ones. Professionally handled. Highly recommend
We appreciate your feedback! Happy to hear you loved the experience you had with us.
Great! Appreciate the quality, accuracy, and communication. Thanks!
Thank you for your kind feedback, Roger! We're happy to hear you are pleased with the experience you had with us.
The entire process was seamless and the final product is exactly what we were hoping for!
We're happy to hear you enjoyed the process and appreciate your kind feedback!
I haven't open it for the family yet since I waiting to do it or Christmas, I loved it and I how they do to.
We hope the painting meets your expectations when you finally open it. Thank you for your feedback, Sebastian!
The artist did a great job. My wife was touched when she looked at the picture. It was the first time she was able to see the likeness of her (now) adult daughter and her own mother. She also appreciated the shading of make up. This was well worth every penny!
We appreciate your kind feedback, Patrick! It's great to hear you loved the painting as much as we did working on it.
10/10 service, always in contact with you to make sure it's 100% what you want or if you want more detail added, just so good!
We are ecstatic to hear you were pleased with the experience you had with us, Megan. Thank you for your amazing feedback!
They did a wonderful job painting! I am more than pleased and happy!
Thank you for your kind feedback, Kimberly! We're happy you loved the painting.
Quick fast and absolutely worth it! Beautiful in every aspect!
We appreciate your kind words, Kevin! We're glad to hear you enjoyed the experience you had with us.
My sister will love it.
It was beautiful and done quickly
Thank you for your feedback, Lonni! We're happy to hear you loved the painting and hope your sister will love it as much.
The painting came out better than I could've imagined
We're ecstatic to hear that we were able to meet your expectations with the painting. Thank you for your kind feedback, Bryan!
I sent it to my niece and she really loves it very much it's touched her heart
Thank you for sharing this, Debra! We're glad to hear that you loved the artwork.
Answer: Hi Christina, Thanks for reaching out! Once you place the order, you can expect to receive the digital draft in 24 hours or even sooner.
Answer: Hello Seongjin, Thank you for reaching out! Of course, we do ship to South Korea. Feel free to order with us, we'll do our best to meet your expectations.
Answer: They advertise that you can send them photos of people now past. They advertise these large paintings with beautiful frames being unpackaged. It is a lie. I started my order on November 10 and it took three months to complete. First because they would not sell me a large canvas like they show on their website. Secondly because they no longer sell anything except the smallest frames; yet the continue to advertise and list prices as if they do. Multiple email and phone calls resulted in no honesty from these people. If they had just come out and said "We don't sell those sizes of paintings and frames anymore" I could have moved on. After 60 days your money is their money even if you have nothing to show for it. You are expected to know their jobs better than they themselves do and act accordingly. Phone calls are outsourced to a call center out-side of the U.S. The people answering are nice, respectful and do a great job at making think there is no problem. At the end of the phone call, you feel better and NOTHING has changed. I finally received my painting in a tube. I did not get what I paid for and am unable to easily find a company that will frame original artwork for less than a few hundred dollars. I cannot hang my painting; it is in a closet. They advertise large frame and list prices but they do not sell them. You CANNOT buy what they advertise! In fairness the artiest did a wonderful job. It is the lies of the company that prompted me to report them to the BB and every online site I can and will find both private and governmental in nature. Don't let these people steal from you.
Paint Your Life is an online art service that creates affordable, totally customizable, hand-painted portrait art from your photos. Designed to honor and celebrate the special moments and memories in your life.
Thank you for sharing this with us, Steven! We're honored to have been a part of such a meaningful gift and are glad to hear you were pleased with the artwork.