The company enjoys a strong reputation for delivering high-quality, realistic paintings that frequently exceed customer expectations. Many customers appreciate the attentive and responsive nature of the artists, highlighting their willingness to incorporate feedback and make adjustments promptly. However, some concerns arise regarding additional costs, such as framing, and occasional delays in communication during the editing process. While most customers express satisfaction with the final product, a few noted issues with the initial accuracy of the artwork. Overall, the sentiment leans positively, with numerous customers eager to return for future orders.
This summary is generated by AI, based on text from customer reviews
Thank you
I recently got married 10.22.22 and in honor of my daughter 2009 and brother 2017
The family portrait just as i wanted.My dad died when we still young and this portrait,its just like a perfect timing for us all.I love how they created it.
Thank you for sharing this with us, Maria! We're honored to have been a part of such a meaningful gift.
The person I gifted the painting to loved it. They were very emotional.
We appreciate your feedback, Lanora! We're happy to hear you loved the painting as much as we loved working on it.
My picture was approved on November 24th for my father, his mother just recently passed away and so did his father so I got a picture made of my grandparents, father, and my kids together and the picture says 3-5 business days to ship out. It has been almost 3 weeks and nothing has shipped. The picture was suppose to be for a birthday present and never arrived and no it won't even arrive for Christmas either. They won't give me an answer why it hasn't shipped and still hasn't shipped it and they don't know when it will be shipped. No answers and terrible service.
Clint, we are sorry to hear you've had such an unpleasant experience. We’d like to sincerely apologize for any inconvenience and/or lack of communication you’ve experienced during your order with us. Your satisfaction is our highest priority and we are always doing everything in our power to deliver the paintings on time and make sure that all our customers are satisfied with the outcome. As you might know, the shipping process involves several factors and stages that usually consume a lot of time and is not fairly simple, however, we are trying our best to make sure that it's always accurate and comfortable for our customers. Please check your inbox, our team has reached out to make this right for you!
Its unique and totally awesome. The artist went above and beyond
Thank you for your feedback, Michael! We're happy to hear, that we were able to meet your expectations with the artwork.
I loved my painting and how the artist did it. I definitely recommend anyone to buy a painting from this site and I will definitely order another painting soon.
Thank you for your kind words, Eden! We're happy to hear, that we were able to meet your expectations with the artwork.
Es la primera vez en mi vida q veo una foto tan real como la que me hizo paint your life quiero darles las gracias a ellos por su exelente trabajo se los recomiendo es un trabajo profecional
Muchas gracias por tu comentario, Jonatan. Nos alegra saber que la experiencia que tuvo con nosotros fue de su agrado.
My grandfather looks very similar to the picture. His daughter, my aunt, almost cried at the picture so I would say the artist did an amazing job.
Thank you for sharing this, Jessica! We're happy to hear that we were able to meet your expectations with the artwork.
I uploaded my photos and within a day I got some pictures to comment on and lots of previews. It's very expensive for what it is but it turned out beautiful. My MIL's father passed away & I had him painted next to her with angel wings. I'm giving it to her as a Christmas gift
Thank you for your kind feedback, Ashley! We hope the recipient will love the painting as much as you did.
The service was done so quickly and they were great at communication. They did an amazing job, the painting is beautiful. I cannot wait to give it to my mom for Christmas, she's going to cry! Thank you so much for your amazing work
Thank you for your feedback, Amanda! We're happy to hear that you were pleased with the experience you had with us.
I ordered a portrait of my uncle that passed almost ten years ago as a gift to my grandparents. The painting was completed and revised to perfection. This will bring so much joy due to there not being many pictures of him.
Thank you for sharing this with us, Tyra! We're honored to have been a part of such a meaningful gift.
I ordered a canvas for my husband of him and his mother who passed a few years ago. What I received was one of the most beautiful things I've ever seen! I cried when I saw it! I can't wait to see his face when he opens it on Christmas. I'm sure he's going to love it! It's amazing!
Thank you for sharing this with us, Amy! We're happy to hear, the recipient loved the painting as much as we loved working on it.
It looks amazing and I think my sister is going to love it when she receives it on Christmas
We appreciate your feedback, Harmony! We hope the recipient loves the painting as well.
I love the painting, it's everything I can look at all day.
Thank you for your feedback, Marisol! We're glad to hear that you loved the painting, after all that's our main goal.
Great job to the artist! I will definitely be doing this again for another family member. Thank you so much!
We're happy to hear you loved the painting and are looking forward to working with you in the future as well!
It was a great and fast experience everyone was very helpful and the end product was amazing
We appreciate your feedback, Bradley! It's great to hear, that you loved the painting as much as we loved working on it.
Omg, the painting EXCEEDED my expectations and came extremely quick! My mother was overly elated with her Christmas gifts and so were we. Thank you so much!
We're happy to hear, that we were able to meet your expectations with the artwork. Thank you for your kind feedback, Dominique!
I had an old picture of my Brother and Sister In Law's wedding day that was not very clear.
They never got their wedding photo's due to an issue with the photographer.
I saw the ad online and decided to get them a painted version of the blurred picture.
The end product was amazing! Clear, concise and beautiful!
I can't wait to give this to them for Christmas. Thank you again and you will receive another order from me when my Grand daughter is born in February.
Thank you for sharing this with us, Lisa! We're happy to hear you enjoyed the experience you had with us.
Great quality and very fast! Edits and revisions were done quickly and exactly as requested.
We appreciate your feedback, Matthew! It's great to hear you enjoyed the experience you had with us.
My sister and brother in law loved the picture that was painted. Best Christmas gift!
We're happy to hear, that the recipients loved the painting. Thank you for your kind feedback, Virginia!
Answer: Hi Christina, Thanks for reaching out! Once you place the order, you can expect to receive the digital draft in 24 hours or even sooner.
Answer: Hello Seongjin, Thank you for reaching out! Of course, we do ship to South Korea. Feel free to order with us, we'll do our best to meet your expectations.
Answer: They advertise that you can send them photos of people now past. They advertise these large paintings with beautiful frames being unpackaged. It is a lie. I started my order on November 10 and it took three months to complete. First because they would not sell me a large canvas like they show on their website. Secondly because they no longer sell anything except the smallest frames; yet the continue to advertise and list prices as if they do. Multiple email and phone calls resulted in no honesty from these people. If they had just come out and said "We don't sell those sizes of paintings and frames anymore" I could have moved on. After 60 days your money is their money even if you have nothing to show for it. You are expected to know their jobs better than they themselves do and act accordingly. Phone calls are outsourced to a call center out-side of the U.S. The people answering are nice, respectful and do a great job at making think there is no problem. At the end of the phone call, you feel better and NOTHING has changed. I finally received my painting in a tube. I did not get what I paid for and am unable to easily find a company that will frame original artwork for less than a few hundred dollars. I cannot hang my painting; it is in a closet. They advertise large frame and list prices but they do not sell them. You CANNOT buy what they advertise! In fairness the artiest did a wonderful job. It is the lies of the company that prompted me to report them to the BB and every online site I can and will find both private and governmental in nature. Don't let these people steal from you.
Paint Your Life is an online art service that creates affordable, totally customizable, hand-painted portrait art from your photos. Designed to honor and celebrate the special moments and memories in your life.
Thank you for sharing this with us, Nicole! We're honored to have been a part of this meaningful piece.