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The company enjoys a strong reputation for delivering high-quality, realistic paintings that frequently exceed customer expectations. Many customers appreciate the attentive and responsive nature of the artists, highlighting their willingness to incorporate feedback and make adjustments promptly. However, some concerns arise regarding additional costs, such as framing, and occasional delays in communication during the editing process. While most customers express satisfaction with the final product, a few noted issues with the initial accuracy of the artwork. Overall, the sentiment leans positively, with numerous customers eager to return for future orders.
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Beautiful love it 😍 great moments with my father n law. Everyone love the painting
I was going to give you a 4 but the painting was so good I couldn't. Staff was good at getting back to me as well. You're r website is a 3. It needs work. Corrupted photo on upload and kept sending updates that were not current.
Great response time and turn around time. Came delivered quickly and we'll packed!
The painting was amazing. Looked so detailed 😍 I want to have another one done! The only thing I did not like was the shipping process. It took very long to receive my painting. A week longer to be exact.
It was an overwhelming experience seeing my deceased mother together with my present grandchildren who she never met be united. I want to thank the artist for a wonderful job. I am forever thankful.
I had a seamless experience with this whole project. It was exciting to see my vision come to life and watch the progress. I had no issues with any of the revisions I submitted and my portrait came within the estimated delivery time. I wish the framing was offered along with the initial order due to the unexpected additional cost Overall my experience was amazing and I would gladly order again.
Painting was made in memory of mother who recently passed away so that grandkids can remember her forever. Painting was made so beautifully.
Sister loved it and they family was very happy with painting.
Absolutely amazing! The artists are patient and everyone works so well together to make these painting come to life!
My experience was great will highly recommend. The service was fast and delivered ahead of date.
My friend that I bought it for was extremely happy! His mother is going to order from your company Next because they were so satisfied!
This was a wonderful experience for my husband to have a picture of our daughter with his mom.
Great quality & fast delivery. Easy process and communication.
It was hung the wrong way with the wires, considering the position of the painting
I like my portrait. I was disappointed that I was asked to select a frame AFTER i made the purchase as I would have thought it would have been included. It was than an additional cost. You knew you were going to have to send the painting rolled or framed, why not ask from the start?
I was able to make an impact for a close relative that has not had their mother for a long time.
Answer: Hi Christina, Thanks for reaching out! Once you place the order, you can expect to receive the digital draft in 24 hours or even sooner.
Answer: Hello Seongjin, Thank you for reaching out! Of course, we do ship to South Korea. Feel free to order with us, we'll do our best to meet your expectations.
Answer: They advertise that you can send them photos of people now past. They advertise these large paintings with beautiful frames being unpackaged. It is a lie. I started my order on November 10 and it took three months to complete. First because they would not sell me a large canvas like they show on their website. Secondly because they no longer sell anything except the smallest frames; yet the continue to advertise and list prices as if they do. Multiple email and phone calls resulted in no honesty from these people. If they had just come out and said "We don't sell those sizes of paintings and frames anymore" I could have moved on. After 60 days your money is their money even if you have nothing to show for it. You are expected to know their jobs better than they themselves do and act accordingly. Phone calls are outsourced to a call center out-side of the U.S. The people answering are nice, respectful and do a great job at making think there is no problem. At the end of the phone call, you feel better and NOTHING has changed. I finally received my painting in a tube. I did not get what I paid for and am unable to easily find a company that will frame original artwork for less than a few hundred dollars. I cannot hang my painting; it is in a closet. They advertise large frame and list prices but they do not sell them. You CANNOT buy what they advertise! In fairness the artiest did a wonderful job. It is the lies of the company that prompted me to report them to the BB and every online site I can and will find both private and governmental in nature. Don't let these people steal from you.
Paint Your Life is an online art service that creates affordable, totally customizable, hand-painted portrait art from your photos. Designed to honor and celebrate the special moments and memories in your life.