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Paint Your Life

Overview

Paint Your Life has a rating of 4.9 stars from 1,127 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Paint Your Life most frequently mention customer service, great experience and amazing job. Paint Your Life ranks 3rd among Art sites.

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How would you rate Paint Your Life?
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Missouri
1 review
0 helpful votes
Follow Madison V.
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The experience was great!
January 3, 2025

The experience was great! It was very easy to order, I had a little issue with the payment but customer service was quick to respond and fix the issue. The artist was quick to respond and make the corrections that I asked for! I'm so happy with the way my painting turned out.

Date of experience: December 24, 2024
Pennsylvania
1 review
0 helpful votes
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It was perfect
February 7, 2025

It was perfect. The painting was a hit and will be treasured forever.

Date of experience: January 28, 2025
Sophio E. Paint Your Life Rep
2 months ago

Thank you for your kind words, Megan!

Pennsylvania
1 review
1 helpful vote
Follow Sharlann D.
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If I could give Zero Stars I would. I've reached out to this company over 20 times through email, chat, and phone. They received over $600 for an oil painting I still did not receive. My order contained one minor modification (adding glasses) that took three weeks to get an update for. No Christmas gift, then promised for New Year. Still don't have it and no communication. BEWARE.

Date of experience: January 1, 2024
Georgia
1 review
1 helpful vote
Follow Chelsea M.
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We absolutely loved our painting with Doris. It's lovely and we hope to work with Doris again!

The reason for 4 stars is the spam amounts of emails I receive from the company as well as how confusing it is to get to my dashboard. You cannot access it from the main site. I have to sift through my emails to find my dashboard. I've also been sent duplicate emails and left multiple reviews and it's STILL asking me to leave a review through a different portal.

In short: GREAT product, marketing needs some tweaks

Date of experience: July 29, 2021
Emily M. Paint Your Life Rep
over a year old

We are thrilled to hear you loved the portrait, Chelsea. Our team works hard to ensure our customers are always assisted and provided all the necessary information. However, we are sorry for any inconvenience and we will use your experience to improve our service. Thank you for your feedback!

Florida
1 review
0 helpful votes
Follow Sayomara R.
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I was excited about this picture. I purchased because i saw it on social media and was inspired to surprise my husband! His mom passed away and I thought what a way to surprise my husband with a beautiful hand painted picture. I paid for expedite and received my painting after the date that was originally promised. I had to call to get a update and to find out my picture wasn't even processed. They did refund the fee I paid for expedite but after that phone call I thought it was resolved hoping I would get my picture. The other thing is that they don't send you tracking information. I called them and they couldn't even give me tracking info and had to reach out to the someone regarding my tracking. I had to call DHL and thankfully they gave me gratefully they gave me a tracking number. The other issue I had is that DHL called me to say they had my package, but it needed a signature and I told the lady that I was not aware that I needed a signature thank God I was down the street that she waited for me but like I explained to the driver I never received an email from this company and it was so frustrating through this whole process. The painting was beautiful, but the process was terrible!

Date of experience: October 15, 2024
Emma P. Paint Your Life Rep
6 months ago

Hello, we're very sorry to hear about that. It's our utmost priority to make sure our customers are satisfied not only with their portrait, but with the process as well. We're always trying to deliver paintings as soon as possible, however, sometimes unexpected circumstances might change the initial delivery date. We appreciate your feedback and informed the relevant department, thank you!

Illinois
28 reviews
3 helpful votes
Follow Oscar G.
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Good service
December 22, 2021

That an interesting service which I recommend, because I know how it works, I can to do it, but to be honest this service could save your time when you need it. I bought one time a portrait for my close friend with his wife in last year. The work was cool, and they did like it. But as I'm an artist too, I saw a little bit of mistakes in the art. And only from this point of view I took away one star. In general good service!

Date of experience: December 22, 2021
Emily M. Paint Your Life Rep
over a year old

We are very happy to hear you loved the painting, Oscar. It is our priority to make sure you receive the portrait you are 100% satisfied with. Therefore, we offer an unlimited revision service, which helps our customers to ensure the final outcome meets their expectations. We would highly recommend using this service to your advantage in the future. Thank you for your feedback!

Maryland
2 reviews
2 helpful votes
Follow Yalanda S.
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Highly disappointed
July 14, 2023

I placed an order for a painting for Father's Day. I saw the site advertised on Facebook and uploaded all my photos when I placed the order. After 2 days of waiting for an update I was advised they didn't have my photos which pushed back the start of the work so now it will not be here on time due to their website malfunction. Their solution was for me to pay an additional 15% for expedited service which would not have been necessary had they started when I initially placed the order. Definitely regret spending this nearly $500 for a gift that will now not be here on time. The following 4 paintings I needed will be done with another company since I've lost faith in this one, but the pictures they sent me of the painting look great so the review isn't shading the artist it is against the company and how they do things.

Date of experience: June 14, 2023
Arizona
1 review
0 helpful votes
Follow Danielle Q.
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My experience was good however when I received the painting I noticed my husband's glasses was crooked and the 5yr Olds hair looked almost gray like an old man even after modifications was done to the painting. I also, had to reach out for tracking information because you never sent it to me after the website gave me 3 or 4 different eta's. Other than that its a beautiful picture! Also to receive credits when posting on Facebook and Instagram, you want us to make our profiles "not private". Ppl have their profiles private for a reason and I provided screen shots of what I posted as requested to show the tags as "word of mouth" besides posting the video of my husband opening his late father's day gift/ memorial of his dad who passed April 2021. So, its a bit disheartening when your providing the proof but have to unprivate your social media accts from stalkers to look into your personal life! Otherwise, your company would of received 5 stars if it wasn't for what I listed above!

Date of experience: July 29, 2021
Emily M. Paint Your Life Rep
over a year old

Danielle, thank you for your honest feedback. We always strive for improvements and your review is an invaluable part of that process.

Once the package is shipped, the tracking details are always available on your dashboard for easy access and use.

As for the post, it is a requirement for the post to be public, otherwise, our marketing team would not be able to view the tag, so our team can credit you accordingly.
Nevertheless, we are glad to hear you were satisfied with such a meaningful portrait!

Florida
1 review
0 helpful votes
Follow Toya H.
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Submission and review process was fast and easy
January 12, 2025

Submission and review process was fast and easy. Artist easily corrected my painting to ensure it was perfect. My husband loved it! Only issue was that I wasn't aware that the price if the painting didn't include the basic canvas framing. That's an additional cost. Other than that I will order again!

Date of experience: December 22, 2024
Maryland
1 review
0 helpful votes
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This experience was amazing!
December 21, 2024

This experience was amazing! Guiding you through each step as it was completed was a great feature. I had a few minor adjustments that I needed and they were adjusted within the timeframe. The artists take their time and really pay attention to the details that you would like added to your photo!

Date of experience: December 11, 2024
Pennsylvania
1 review
0 helpful votes
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Absolutely amazing!
December 28, 2024

Absolutely amazing! I can't get over how incredible and realistic the painting looks... I can not wait to give the gift to my husband for Christmas. This gift is so unique and will always be a reminder of the incredible man we are no longer lucky enough to have with us!
This process was soooo easy as well.
Thank you for making this such a special Christmas!

Date of experience: December 12, 2024
Canada
1 review
0 helpful votes
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My furry companion of 13 years, passed away on July 21,2024. I wanted a portrait of him in my home, as a constant reminder, he is always present, beside his urn. I could not have asked for more, the portrait is absolutely stunning.

Date of experience: September 21, 2024
California
1 review
0 helpful votes
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Read great reviews about paint ur life, gave them a shot to paint my dog. Kevin my artist knocked it out of the park. Painting is absolutely beautiful. What talent he has, incredible. Thank you very much, Chris

Date of experience: November 26, 2024
New Hampshire
1 review
0 helpful votes
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It was amazing
January 1, 2025

It was amazing. Perfect. No words to describe. I was skeptical but it ended up being the best gift I've ever gotten anyone. The price was worth more than a million words.

Date of experience: December 22, 2024
New York
1 review
0 helpful votes
Follow Rose H.
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The wait times between edits was a bit nerve racking, but apart from that, I am happy with the painting.

Date of experience: December 30, 2024
Alabama
1 review
0 helpful votes
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It was a very sweet and personal experience
August 22, 2024

It was a very sweet and personal experience. It made my family happy and the art work was beautiful to sag the least! It just caught every moment into one special frame! I am very thankful to be able to have ordered what I did!

Date of experience: August 12, 2024
Pennsylvania
1 review
0 helpful votes
Follow Zoey W.
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I paid extra to have an original portrait painted using a combination of photos. They just took one of the photos I uploaded and painted that. When I tried to ask for my money back if they are just going to use the one photo, there was no acknowledgement. Luckily for them this is a gift for a family member of our deceased loved one, or I would've cancelled completely. Regardless of that issue, the painting is phenomenal.

Date of experience: November 26, 2024
Tennessee
1 review
1 helpful vote
Follow Stephanie F.
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I really enjoyed the various options of the type of format of painting you wanted and suggestions made to improve the sketch/painting. The painter who did my painting made sure to create what I envisioned and add detail to each part of the painting.

Date of experience: September 11, 2024
Georgia
1 review
0 helpful votes
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This was easy and smooth from beginning to end
October 18, 2024

This was easy and smooth from beginning to end. My painting turned out beautiful and exactly what I wanted.

Date of experience: October 8, 2024
Colorado
1 review
0 helpful votes
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Turned out great, pictures didn't do it justice on how amazing it was. I appreciate the service and would like to thank the artist.

Date of experience: December 25, 2024