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PaintScratchReviews 5,595

4.6

From the business

Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.


paintscratch.com
Incline Village, NV, United States
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PaintScratch Reviews Summary

The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.

This summary is generated by AI, based on text from customer reviews

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6,782 reviews
Florida
2 reviews
0 helpful votes
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Paint review
September 1, 2022

Previous experience with product was excellent. This order was to resupply stock after previous order dried up.

Date of experience: September 1, 2022
California
1 review
0 helpful votes
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Paint and clear coat
October 1, 2022

I applied both.
The paint was fine.The color matched.
The clear coat is awful. Totally ruined the paint.

Date of experience: September 1, 2022
Illinois
1 review
0 helpful votes
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Color Match
September 1, 2022

I have not had a chance to use the paint yet, but the experience so far has been excellent in terms of service and ease of ordering.

Date of experience: September 1, 2022
North Carolina
1 review
0 helpful votes
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Touch up paint
September 1, 2022

Very helpful in finding paint color for my vehicle.

Date of experience: September 1, 2022
New York
1 review
0 helpful votes
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As promised
September 1, 2022

Great quality paint. Matched perfectly. I've used this paint through an air brush and straight out of the bottle.

Date of experience: September 1, 2022
Georgia
1 review
0 helpful votes
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Great service
August 31, 2022

Thanks. Haven't done a sampling but did on the last order. It was spot on. Balboa Blue.

Date of experience: August 31, 2022
Illinois
1 review
0 helpful votes
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Spray paint
September 30, 2022

The paint is in different shade and to dark!
After your company requested paint code label I went to BMW dealer, they sed that for newer model cars all paint info you can find on this sticker.
I did provide you with sticker picture
But no answer yet.

Date of experience: August 31, 2022
Illinois
1 review
0 helpful votes
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Fast shipping
August 30, 2022

Haven't used it yet. Still doing a repair. Fast shipping.

Date of experience: August 30, 2022
California
1 review
0 helpful votes
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Base paint fail
September 29, 2022

After touch up paint, prior to clearcoat, i tried sanding p5000- after 10 seconds, the touch up paint ( 4 layers) pealed off completely. I tried again, this time no sanding, just ran a wet towel with alcohol on it to clean ( after a full 1 day I let it dry). The alcohol ( just isopropyl Alc/) dissolved the whole base paint. Thats not what i expected. It should hold after a day( its california here- temperatures at around 80 and its nice and dry so paint should have cured). Disappointed.

Date of experience: August 30, 2022
Texas
1 review
0 helpful votes
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Great nozzles
August 30, 2022
Updated review

Intuitive website, easy, to use, new paint nozzles great, paint seems to even out itself, impossibe to make run. Love thus comoany.

Date of experience: August 30, 2022

Like the new tips
August 30, 2022
Previous review

Good pressure, new tips better, dont clog, so dont have to soak them.

Date of experience: August 30, 2022
Georgia
2 reviews
0 helpful votes
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Good match
August 30, 2022

1985 jeep Wagoneer limited Olympic White which is different from GM Olympic White.
Good match and quick shipping.

Date of experience: August 30, 2022
North Carolina
1 review
0 helpful votes
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Dark burnt orange
August 30, 2022

Well pleased with service and product as was with prior purchase

Date of experience: August 30, 2022
Indiana
1 review
0 helpful votes
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Variety of paint products
August 30, 2022

Easy website to use. They had a large number of paint products, i. E. pens, aerosol, brushes applications.

Date of experience: August 30, 2022
Arkansas
2 reviews
0 helpful votes
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Perfect match. I keep coming back.
August 30, 2022

I appreciate that I can easily get the right tri-coat paint for my car but also customize my order to get more pearl coat than base coat, as that's what works best.

Date of experience: August 30, 2022
Georgia
1 review
0 helpful votes
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Perfect msych
August 30, 2022

I got my painter pen yesterday. It's was a perfect match and I covered up my nick marks up pretty great. Definitely happy with the product

Date of experience: August 30, 2022
Wisconsin
1 review
0 helpful votes
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High Quality Kit
August 30, 2022

Ordering was easy; the website was super easy to navigate and I was able to find exactly what I needed quickly. The kit arrived with things safely packaged and protected. The kit has everything I need for a couple of quick touch-ups on my 1984 VW Vanagon Westfalia. Color matches and the buffing compound and clear coat are a great addition to have in the kit!

Date of experience: August 30, 2022
Iowa
2 reviews
0 helpful votes
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Perfect Match
August 29, 2022

Would have liked to see the 2K clearcoat instead of the 1k but the paint was a perfect match and I c an always buy the 2k clear coat locally

Date of experience: August 29, 2022
Texas
1 review
0 helpful votes
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Right paint and easy to order
August 29, 2022

Right paint and easy to order. Easy to use website. Faster than expected shipping. Competitive pricing.

Date of experience: August 29, 2022
Washington
1 review
0 helpful votes
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Quality product
August 29, 2022

2nd time I have used your products. Color match has been excellent both times, and the easy to understand use instructions are spot on making the job very satisfying. Thank You.

Date of experience: August 29, 2022
Oregon
1 review
0 helpful votes
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Perfect match!
August 29, 2022

Came in a timely manner, Great touch up paint.
Would do business again.

Date of experience: August 29, 2022