Pacas has a rating of 4.1 stars from 1,224 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Pacas most frequently mention compression socks, shopping experience and fast delivery. Pacas ranks 64th among Clothing sites.
Easy ordering. Ordered and received my order. Will probably order again.
Don't buy from this company it's a scam! I placed an order over a month ago - they took payment in full and never sent it. I emailed multiple times and I get back canned emails saying I will receive a tracking number "in a couple of days". No one gets back to you. There is no where on their website to write a review or course, but if you go to the BBB site there are tons of the same complaint! They are thieves!
Ordered 11.5.22 credit card charged 11.8.22 - December 10th still no delivery- last email from support was 11.30 and they where going to give me extra 20% off- no response from last 2 inquiries and no credit to my credit card. No update on shipping
Shopping is easy. Made in USA. For son in NYC who is on his feet all day. Great Reddit reviews too!
***Update*** 1/11/23****
My credit card was just charged again yesterday, though I've made no order, in fact my last order from 2 months ago wasn't even completed. So this means that Pacas is retaining credit card information and making erroneous charges/just plain stealing. This place has to get shut down!
*************
I made an order 2 weeks ago and never got a confirmation email. My card was immediately charged, but still, nothing. I emailed customer support, but only got an auto reply. I'll give it another week and then open a ticket with my credit card company. Really too bad because I was excited to try alpaca socks.
Your ad said 20% plus 5%, but in filling out order it didn't give me a chance to enter the BF30ALL code to get discount. Can you please correct this? (they did not)
Your ad said 20% plus 5%, but in filling out order it didn't give me a chance to enter the BF30ALL code to get discount. Can you please correct this?
Pretty easy to shop this way with this company. Will do future business with them.
Colors are fun, lots of choices. Bought for myself and to give as Christmas gifts.
Bought women's small/ medium for my 10 yo grandson as he has outgrown the youth socks.
And bought men's medium for female amily members who prefer a looser crew
Colors are fun, lots of choices. Bought for myself and to give as Christmas gifts
**BUYERS BEWARE!** What company never answers an email, message on social media, and doesn't return phone calls but has no problem to continue sending emails and texts for your to buy more stuff. They are a bunch of scam artists and don't care about their customers. They have a bunch of negative comments but delete and hide them on their social media accounts. Just a bunch of idiots running a dysfunctional business. What are they really hiding? You should be ashamed of yourselves!
Lovely socks! Feel great to wear on cold mornings!
Ordered $300+ worth of socks on 11/26.3 weeks later I am still waiting for communication from them to let me know my order has been processed and shipped out. Order shows no progress other than received. Tried emailing customer service several days ago and no response from them. I needed socks for a Christmas party this weekend. Guess I won't be handing out socks as I intended to. My credit card has been charged. Hope they come by Christmas.
I just hope socks are as good and warm as everyone says.
Not clear what is wrong at this company, but they don't respond to customer service emails and have no phone number to call. My order placed in November has not been delivered yet, but they charged my credit card. Disputing the charge with my credit card now.
I ordered christmas socks for my wife that never arrived and got TOTAL BLOW OFF by customer service.
Easy ordering for a great product. Will order things again
A little challenging to change my order once it was in the cart but finally got it figured out. Ordered twice, my second order arrived before my first which was/is odd. My first time ordering Pacas so I hope their worth the money. I'll let you know!
Jules
Placed an order, they took my money out of my account, never confirmed shipment and never gave me a tracking number! Never sent products to me and are not responding to any of my emails!
Our dogs played "tug of war" with hubby's favorite pair of alpaca socks a few months ago and I knew he was missing them so when I came across Pacas, I thought I would give them a try. I'm so glad I did! The whole experience was wonderful! Selections are great, navigating the website is super easy, the prices are incredible. Great quality socks too! The shipping was so fast, I was shocked. My husband LOVES them so I highly recommend giving Pacas a try! I'll definitely be back for myself!
I signed up for email and was suppose to get 20% off. Not sure if that would have been in addition to the 30 cheer discount, but I did not get an email message back before placing the order. Maybe I did not get the extra because it was my second order.
Answer: While I caution using the word "scam", here's a few fun facts about PACAS: -Per label on the socks I receive, ONLY 42% ALPACA! Pacas advertises socks as 100% alpaca fleece, company email and social Media comments states 50% alpaca, website conveniently does not list fabric contents. -Pacas has claimed on IG/FB their products are manufactured in USA with alpaca fiber from Peru but no additional information is available to verify. Their packaging and website conveniently contain no manufacturing/origin information about their products. -Additionally, they have multiple conflicting statements and ads about their donations to children's hospitals and no pictures, posts, or press releases are available to support any donation claims from the company. -Since March 2022, they have accumulated 3k+ reviews just on sitejabber. Most of those reviews appear to be "verified site experience" in exchange for a coupon code and many are clearly FAKE. It appears the company is attempting to cover up real reviews from customers that never received their orders. They have also deleted hundreds of comments on social media from unhappy customers with incorrect, defective or missing orders. *See FTC site for regulations and guidelines for wool/textile labeling, "made in USA" labeling, shipping fulfillment and reviews/endorsements, as well as an online form for consumers to report fraudulent behavior and concerning business practices.
Answer: Totally unresponsive to my emails. Thankfully used PayPal so was able to open a complaint. Was a total waste of time and created unnecessary stress during an already stressful time.
Answer: My guess is that many of the reviews are not made by real customers.