website thubmnail of ozgameshop.com

ozgameshop.com

How would you rate ozgameshop.com?
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Australia
1 review
0 helpful votes
Follow Steven J.
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I stumbled across ozgameshop about 4 years ago and since then have found them to be the fastest, best priced online shop for games on all the formats I collect.

Postage is always fast and the prices are always very competitive.

A+

Date of experience: June 7, 2019
Australia
1 review
0 helpful votes
Follow Bradlee W.
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Found this shop on the Google shopping search. It didn't show me this store in the normal search and it's honestly the best find ever! All other stores were charging more for a pop vinyl I've been looking for and they then would charge $8-10 postage, but this place had the cheapest price and only $1.99 postage! Outrageous! Definitely coming back again and they have a loyalty program to definitely keep me buying in the future AAA+ love it

Date of experience: June 21, 2019
Australia
1 review
0 helpful votes
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Best Prices
February 17, 2019

Very good site. Great Prices and best Loyalty/Rewards program going around on and off the Internet. Have never had a single issue and have been buying for last couple of years from them. Great Delivery time too.

Date of experience: February 15, 2019
Australia
1 review
0 helpful votes
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Glad I signed up
May 26, 2019

First time I ordered something from here it was hassle free and I received my order quick. Expecting much of the same this time around (if everything goes well I will happily upgrade this review to 5 stars). Overall, great site and easy to navigate.

Date of experience: May 26, 2019
Australia
1 review
2 helpful votes
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Easy Buying
June 12, 2019

It is fairly easy to buy stuff from this site, and is always cheaper than retail stores here in Australia. Shipping is also cheap, and not long with stuff taking up to just under 2 weeks to arrive. Points are a nice addition as well

Date of experience: June 12, 2019
Australia
1 review
1 helpful vote
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My delivery did not arrive and i have had to search for a way to contact Ozgamesshop.com to tell them. When i did finally find an address to email - it was an automated reply - so still no real contact. Still no deliver. Really poor customer service.

Date of experience: July 1, 2020
Ozgameshop c. ozgameshop.com Rep
over a year old

Hi Teresa, as we state in the automated reply, can you reply to that email so our advisors can look into this for you? :) -Diego

Australia
1 review
0 helpful votes
Follow Cooper R.
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Absolutely terrible
December 21, 2020

I ordered a Pokémon gotcha evolve for it to stop working using it less then 10 times. Contacted them via the contact us form explained what happened was told i would be contacted baxk within 24 hours. A week later and nothing, so I sent another email via the contact form, again, they will respond within 24 hours according to there email back. 6 days later and nothint and this is now the 3rd time I've contacted them.

Date of experience: December 21, 2020
Australia
1 review
1 helpful vote
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Really disapointed
September 8, 2020

Paid for express shipping, recieved my item a month later. Not only do they not provide customers with tracking they have no way of tracking things from their end either. When I contacted to say that my parcel was going to the wrong address and i needed it rerouted they said to wait until it got rejected from the address is was going to and then they would sort it out which after already having waited an entire month I was extremely unhappy, no other company that I've ever shopped with has had absolutely not contact with their courier service. Really recomend that you buy from another website as communication is just terrible. At the end of the day I did recieve my product however I won't be shopping with this company again.

Date of experience: September 8, 2020
Australia
1 review
1 helpful vote
Follow Milton W.
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Ozgameshop got great bargains, big range of games in great price even when it's not on sale, they also have great services and postage is fast to Australia compare to others posting from
Overseas (UK). I have been buying from them since 2012 and continuing to support them as they are really the best!

Date of experience: February 17, 2019
Australia
1 review
0 helpful votes
Follow Andre W.
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I have used Ozgameshop.com for years now to buy a huge range of video game related products. Their service is amazing and their freight shipments to Australia are super fast and cheap. I love these guys!

Date of experience: February 16, 2019
Australia
1 review
0 helpful votes
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Usually excellent
April 18, 2019

I've purchase from these guys for close to a decade. Items always arrive in good condition. The player points are good, but not as good as they used to be. They're also not as competitive with new release games. Buying from the back catalogue is usually quite cheap though, which is what I would recommend them for.

Date of experience: April 17, 2019
Australia
1 review
0 helpful votes
Follow P T.
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Usually with buying overseas, you have to wait a while and that's just the tradeoff you are willing to take for cheaper games. However, postage is quite reasonable and sometimes really fast so it beats a brick and mortar store most of the time!

Also very good for board games, both in price and as mentioned; range and postage!

Date of experience: January 25, 2019
Australia
1 review
0 helpful votes
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Online games
April 27, 2020

Great service great variety stocking a hard-to-obtain accessory, and specialising in great prices for Australian customers. I like how you receive points which you can use to bring the price down

And still with excellent

Date of experience: April 27, 2020
Australia
1 review
0 helpful votes
Follow James C.
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I mostly purchase board games from ozgameshop but have the occasional other purchase. They already have some of the best prices for items but with the rewards program it makes it even better. Have been shopping here for a few years and tend to always come back as they are so competitive.

Date of experience: February 23, 2019
Australia
5 reviews
2 helpful votes
Follow Emma T.
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I purchased 4 items a few weeks ago and they sent 1. It can take up to 30 days and no tracking was sent. The other 3 items have still not been sent so I sent a chat and contact page email. The chat box had a women twice now named Katie resolve the issue without responding to me. No replay from the contact page either. The live chat does not work or either of the phones numbers. I still have not got the tracking info and they will not respond to me asking them about that or the other 3 items. I have again left a message with the chat and sent a email. It I dont get a response I have no other choice but to go to the ACCC to see if they can help. I have also recorded all interactions with them. What else do you do when you have no items they wont reply to basic information about what you have paid for. The worst online experience I have ever has. Update of today{28/08/21} Katie once again resolved my questions without even replying to me just out of general good customer service I have added another screenshot to prove it. I am really surprise they have a high review remark as I cannot even get a response I guess they do that when they have issues with there orders otherwise its a smooth transition. Before you buy I would try the live chat to see if it works and there phone numbers because they dont work for me.

Date of experience: August 27, 2021
Canada
1 review
0 helpful votes
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Useful site
May 26, 2019

Have been using Ozgameshop for the past. 5 or so years now, usually good for finding more rare/niche games that don't get released inside of Australia, on top of 95% of the time being cheaper than what the stores sell them for.

Date of experience: May 26, 2019
Australia
1 review
0 helpful votes
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Great
February 17, 2019

Ozgameshop always have great prices i buy all my yugioh cards from there they are consistently cheaper than anywhere else online. They deliver on time and if you spend over $50 on items delivery is free so thats always nice. 5/5

Date of experience: February 15, 2019
Australia
1 review
0 helpful votes
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Great Games Store
May 14, 2019

Never had a problem with an ozgameshop order, and they've often got the best prices around. I like the player points system as a way of rewarding repeat buyers but as I don't buy a lot of games mine often expire before I can use them. If points lasted longer I'd easily give them a 5/5.

Date of experience: May 13, 2019
Romania
13 reviews
33 helpful votes
Follow James G.
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It has been a while since reviewing a new website, but the comment of an user got me back here :D good to be home!

Now straight to the point, I bought from this website around 20 Nintendo DS and 3DS games, some for my kid others as a gift but never had any kind of problem with the orders over time.

The game cards did not crack up like some I bought from other websites, such low quality I was afraid not to break them in my hand.

I am Very Happy with ozgameshop.com!
The shipping depends on your location, so for

Date of experience: June 4, 2012
Australia
1 review
1 helpful vote
Follow Bea K.
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If you want some cheap games you know are going to be delivered quickly, definitely try ozgameshop! I have bought lots of games from them in the past and have never had any issue. I pretty much exclusively avoid irl games stores unless they're having a big sale because I know that this site will have it cheaper. Also they're one of the only places where you can still buy brand new games for older platforms and ps vita!

Date of experience: March 13, 2019

Overview

ozgameshop.com has a rating of 4.7 stars from 376 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ozgameshop.com most frequently mention great prices, free shipping and player points. ozgameshop.com ranks 8th among Video Games sites.

service
14
value
13
shipping
14
returns
10
quality
11