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Review of Overclockers

Overclockers reviews

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6 reviews
5 Lymedale Cross Lower Milehouse Lane
Newcastle-under-Lyme, Staffordshire ST5 9BT, UK
Tel: 426018336-3620
info@overclockers.co.uk

6 Reviews From Our Community

4 stars
3 stars
2 stars
Service
0
Value
0
Shipping
0
Returns
0
Quality
0

All Reviews

pault194
1 review
1 helpful vote
4/21/18
Placed an order and been trying to cancel as told over a week later out of stock. Used their WebNote facility and called them. Still not received any reply or confirmation if order has been cancelled. Tried searching for a real e-mail address for them so that I have a record, alas this is a typical response:

You have sent an email to *****@overclockers.co.uk, we are sorry but this email inbox is not used. If you have received a reply to a webnote, please reply to that or if you have a new question please complete the form at https://www.overclockers.co.uk/webnotes

Why would a reputable trader not provide a means of sending a trackable e-mail? Maybe they have something to hide - really bad customer service.
thomass163
1 review
1 helpful vote
8/6/16
The new RX470 Nitro On Thursday night as it said in large letters Order now for Saturday delivery. Checked emails Sat a.m. to see what time card was arriving to find out that it wasnt actually coming today and would in fact be arriving Monday. Rang customer services who seemed to find it amusing, I didnt admittedly notice the * at the side of the Sat delivery option but on questioning the guy he admitted that he fended off many many calls on this subject, all the time towing the company line that it was my fault I didnt read the small print.

He admitted that his superiors new of the issue and did nothing about the confusion as "it is clear enough" well obviously it isn't clear enough if hundreds of ppl are making the same mistake. Will never use this company again
katiej18
2 reviews
10 helpful votes
2/20/15
Love the website. If you pay before 12 months there is no interest paid. The tech, service and delivery are brill.
jimmya1
1 review
2 helpful votes
1/13/12
I've used this website many times in the past. Good prices (generally) and I've always been very happy with my purchases. Can't comment on customer service as I've never needed to contact them.
paule6
4 reviews
13 helpful votes
6/25/10
Fantastic place for all your favourite PC equipment. Fair delivery price.
paula10
1 review
4 helpful votes
1/2/10
shockingly bad customer service, they provide you with items they don't test and then don't let you return them as well as trying ot charge you money for the prvilege. avoid at all costs

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