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OuterInner
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OuterInner

outerinner.com
New York
1 review
1 helpful vote
Follow Sonia M.
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I ordered my wedding dress from Outerinner. Odering from the site was a delightful experience. They gave detail measurements of specific dress size. My dress came before the estimated delivery date that was given. I was so delighted with the quality and intricate design of the dress. You can tell that every rhinestone and applique was meticulously applied to the dress. The dress was ten times more beautiful than it was in the picture. My dress fit so perfect. I am ecstatically happy with my dress. I will definitely be re-visiting this site and recommending it to others.

Date of experience: June 26, 2014
Canada
1 review
1 helpful vote
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Great web experience!
August 12, 2013

Great web experience! I was looking for a dress for my cousins wedding, it was a last minute buy but I got the dress just in time for the wedding. So greatfull. It was just as described, and fit wonderfully. Highly recommend for anyone looking for great dresses at great prices.

Date of experience: August 12, 2013
Arizona
3 reviews
2 helpful votes
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Absolutely gorgeous!
April 10, 2014

Absolutely gorgeous! The quality is fantastic, beading and stitching is amazing craftsmanship and the sizing was perfect! The customer service representative was prompt in answering my questions and was very courteous. The value of the dress is incredible I would have probably would have spent so much more in a bridal boutique for the same dress at least 3 times as much. The tailoring and shipping time was incredibly fast considering the dress was custom sized to fit me. It's my dream dress come true! THANKS SO MUCH OUTERINNER my wedding is going to be so special and I'm going to look fantastic!

Date of experience: April 10, 2014
Australia
1 review
1 helpful vote
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THE DRESSES I BOUGHT FOR UPCOMING WEDDING WERE HORRIBLE,
Colour was off, bad quality and did not look at all like the pictures.
When I voiced my displeasure, with returns department, they offered me 50% refund on the dresses only, even though shipping charges was the bulk of the costs,
Which meant I was out of pocket by almost 75%. I also requested photos to be sent to me prior to shipping so that I could check the quality. But they deliberately sent them after they had already shipped my order. Then went on and on about their returns policy and me having to pay for return shipping costs! They r running a scam. Avoid!

Date of experience: July 8, 2013
California
1 review
0 helpful votes
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IM IN LOVE WITH THIS SITE and their prodcuts. All my friends know about it and they passed it along to me... i was HOOKED! SO many beautiful gowns and dresses and it really made me want to go do 10 proms all over again ( we wish haha). I got this GORGEOUS Dark Blue Illusion straps Chiffon backless sweep train bridesmaid dress (look it up!) and fell in love at first site. The quality is amazing, the fit is perfect, everything that was promised to me was more than accomplished. And when they said it was a perfect dress for almost any body shape they ment it. Anyone could look amazing in this. The color is truly the most flattering part. It made my blue eyes pop! I loved the cut and i loved how it made my waist look. I must say though, the back of the dress is to die for! Its cut nice and low to show off your back but is far from being that "scary" low cut where youre afraid to sit! You know what i mean ladies. Anywho, I would reccoment this dress and this site to everyone and anyone. Im at the age where everyones getting married and Im doing fancy things everytime I turn around so I know i'll be back again. If youre thinking about purchashing do not hesitate! You wont be dissapointed :)

Date of experience: January 2, 2015
Massachusetts
1 review
1 helpful vote
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I am so grateful with Outerinner, I can not describe how happy I am with this company. Like almost everybody else I was skeptical to buy my wedding dress online from China, but I took the risk and I am so glad I did it. I cannot believe the quality of the beading, the details and the workmanship of my wedding dress. After going to many different bridal stores, I could not find one dress that I like, I did not like the style, I did not like how it fit and either the price, but in Outerinner I found exactly the style I was looking for and when I received my dress yesterday, I could not believe how good it looks, I saved 700 dollars from buying a dress from another store where I tried on dozen of dresses and none of them like me, this one that I did not try it on, fit me like if I would give outerinner every single detail of my body.

The dress for me was perfect, I have to do nothing to it.

I highly recommend this website to buy your wedding dress, you save a lot of money, this people are responsible, I asked them for a closer picture of the beading on my dress and they send it within hours and the shipping was really fast, faster than what they said. Too bad you only have one wedding, lol because I can not wait to buy another dress from them.

Love it, thank you very much Outrinner.

Date of experience: July 9, 2013

Overview

The company has garnered a strong reputation for its stylish and affordable dress selections, with many customers praising the quality and fit of their purchases. Positive sentiments frequently highlight the effective customer service and timely delivery, contributing to a satisfying shopping experience. However, concerns have been raised regarding shipping delays and communication issues, particularly when problems with orders arise. Additionally, there are complaints about the return policy and discrepancies between product images and actual items. Overall, while many customers express a willingness to recommend the company, addressing service consistency and return processes could enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
4
value
4
shipping
4
returns
2
quality
4