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OuterInner
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OuterInner

outerinner.com
Washington
1 review
2 helpful votes
Follow Zane S.
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My Bridesmaid dress I purchased from OuterInner is simply one word: stunning. The quality of the material is perfect as I was afraid it may come too tight but since it has a bit of stretch to it I am able to wear it all day. The shipping was super fast and best of all the price was just right. I went ahead and recommend my other friends to purchase their dresses from you guys as well. Looking forward to seeing theirs.

Date of experience: October 27, 2014
Oregon
1 review
1 helpful vote
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I chose outerinner.com to purchase the perfect wedding dress and I couldn't be happier with my decision! Their prices are unbeatable, customer support top notch and amazingly high quality work. I highly recommend this site for any special occasion attire!

Date of experience: August 21, 2013
Florida
1 review
1 helpful vote
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I was concerned when I couldn't find any reviews on Outerinner.com that they were possibly a scam. After several emails with them asking questions, I took a chance that they would do a good job. Well, it paid off... I ordered a prom dress for my daughter and it arrived today. It's exactly like the picture and fits her perfectly. The dress was only a third of the cost of other sites or brick and mortar stores. It arrived in the same time frame they had estimated for me and there were no surprises. During the time frame of ordering processing, I'd ask questions periodically and they were always prompt to answer. I would greatly recommend anyone using Outerinner for their dresses. Excellent job!

- Bo, Tennessee
Satisfied Customer

Date of experience: April 8, 2011
Virginia
1 review
1 helpful vote
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Found the website, & read mostly good reviews so I thought Id gove it a try. I found a beautiful dress featured on the site. My soon to be sister inlaw ordered mu dress, my dream dress to be exact. We wanted it custom sized as we have limited time for alterations. The lady seemed very nice, & called is from Hong Kong everyday for a week. First our order didn't go through, & then they needed more measurements. Okay it happens no big deal... but then we were told they couldn't make my dress. That they coul offer an alternative, but it looked NOTHING like the dress I wanted. And then she proceeded to tell us the dress they could make wouldn't even look like the picture they were showing us... very upset, & was misled. They need to remove the custom size option if they won't honor it. $250 that I will take elsewhere. Completely heartbroken.

Date of experience: June 6, 2013
California
1 review
1 helpful vote
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I am very concerned with returning my dress... It was not what I expected to receive at all. The bottom portion of the dress wasn't what it was shown in the picture. The zipper was sewn on crookedly. As well as the bust was crooked. The fabric was not what it was said to be. Satin, not silk like satin so that it would fall easily as it did in the picture advertised. The slit was very low as compared to the picture. The measurements given were false. I ordered a size 2 dress because my body fit perfectly to what the size chart had given me, but when I tried it on, it was extremely tight to the point where I could not walk in it. And to add on, the beading to the dress was already tarnished. My prom is in a few weeks so I will not be ordering from this site again sadly. Great customer service but they gave me false hope. EXTREMELY disappointed and in complete distraught considering the fact that I spent $130 on a completely useless dress. Furious! False advertisement! I hope to get a great portion of my money back please!

Date of experience: May 13, 2013
GB
1 review
1 helpful vote
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Bought a ball gown here for a prize-giving ceremony from my university just before Christmas and it was beautiful!
Designer gowns would probably be better quality, but for the low price there is no beating my dress!

Date of experience: December 30, 2012
A L. OuterInner Rep
over a year old

Hi Jane, thanks for leaving your review;-)

Canada
1 review
2 helpful votes
Follow Colleen M.
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When I received the dress I had brought it smelt terrible and was made of very cheap material. Not what I expected! Then just try to get your money back! They refused to follow their own refund policy; they will NOT refund your shipping costs. Added to this is that I have waited over a month for the dress refund. I have emailed them multiple times, but no refund. However they accepted my money right away.

Date of experience: July 4, 2013
New Jersey
2 reviews
7 helpful votes
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Used this website to order a few pieces of jewelry for my daughters upcoming prom. The style and selection were amazing, she was able to find numerous options within her budget. I would definitely recommend this site to friends and family, or anyone looking for great selection and deals for all occasions.

Date of experience: December 30, 2014
Sweden
1 review
1 helpful vote
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After reading mixed reviews from different dress stores I ended up choosing outeriner as they generally got good feedback. Of course I was anxious for my dress to arrive as I needed it for my graduation. I felt nervous opening the box, which arrived in the week they said it would about 5 weeks after I ordered the dress, but the whole dress was beautiful. Best part is that a dress very similar to some I saw costing about $300 cost me just $105! Great color, fit, and quality!

Date of experience: August 19, 2013
Hungary
1 review
1 helpful vote
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I am so pleased with my bridesmaid dress! I chose to have my dress custom made to my specification for just $16 extra, and let me say, it fits great! The bride chose a simple style in blue, and the good thing is that I have been able to wear it again since the wedding! I used paypal to pay and everything was so easy. Happy with this dress, and looking for my next

Date of experience: August 15, 2013
Florida
1 review
0 helpful votes
Follow Arlie T.
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Yesterday I bought some dress for my family from outerinner. They have huge collection of different items of products. I feel very comfortable to buy there. They take actual price of their product and serve best quality product. I satisfied for their service and also highly recommend them to all.

Date of experience: October 28, 2014
GB
1 review
1 helpful vote
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Fast, low price, and beautiful dresses!
OuterInner.com is my new favourite dress store! I just couldn't believe that a custom sized dress could reach me in just 20 days, and at a much lower price than I have paid from other stores like Didobridal in the past!

Date of experience: October 31, 2013
New York
1 review
1 helpful vote
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My cousin got married around 3 weeks ago and she selected me to be one of her bridesmaids. One of the other bridesmaids was ordering their dress from Outerinner as well and she recommended that I also buy my dress from there. I was a little apprehensive about ordering from an overseas company but the quality exceeded my expectations. The price was very low for such a high quality dress and the shipping speed was very fast for an overseas company. I highly recommend this website for buying your future dresses.

Date of experience: August 14, 2013
California
1 review
1 helpful vote
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There aren't a lot of online stores that I trust, but outerinner definetly has mine. I’ve placed a few orders ranging from a cocktail dress, lingerie, to shoes and I haven't been disappointed yet with quality or price!

Date of experience: August 13, 2013
Canada
1 review
1 helpful vote
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I made a review before but it seems to be gone. I got a bunch of emails from people on facebook but didn't see them until today because for some reason they were blocking people I didn't know and some of the message were 9 months old. I did get my stuff. It was good (although two of the dresses had zipers that would stick) But the lingerie was very small. I'm small and only some things fit me. If anybody needs more info maybe send me a facebook friend request with a message so that I will get the notification I'm wnela-jane wallace on facebook. The only one I think.

Date of experience: November 6, 2012
A L. OuterInner Rep
over a year old

Thanks for reviewing us! We appreciate that you took the time:-)

Alabama
1 review
1 helpful vote
Follow zandra M.
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This is an absolutely wonderful site. I needed a dress for an event that for me was actually last minute. I am a person who cares for how I look. Well, this site delivered. I thought that I was the only client on earth that they were working for. I got an absolutely fabulous dress for an amazing price. The cherry on top of the cake was that I got it on time. I felt as if I were the bell of the ball. I owe and thank them for making this happen. If you're not using then you are certainly missing out. Don't do that to yourself. Check them out, and give them a chance! It's so worth it on so many levels. I highly recommend.

Date of experience: August 23, 2013
Texas
2 reviews
21 helpful votes
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Nice dress
January 1, 2015

Nice dress. I order them for some dress. The dress were beautiful and perfect. The communication was good. They gave me good customer support. I will buy again here.

Date of experience: January 1, 2015
Canada
1 review
1 helpful vote
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A big thanks to outerinner! I bought a dress for my sister’s wedding from a different store, but they really let me down as the fit was terrible and it just didn’t look right. I was really panicking as there wasn’t long before the wedding day, I thought I may not have time to find a dress. I messaged outerinner on facebook and they said there was time to make a similar dress to what I wanted if I paid extra for fast delivery. What can I say, they saved my bacon! Loved the dress, and it came as promised before the wedding! Love this store

Date of experience: January 16, 2014
California
1 review
1 helpful vote
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I too was hesitant to order from an overseas company, but could not find anything local to meet my needs. I ordered a long formal dress for my daughter for an event in October. It is inbetween prom and homecoming season and there is not alot out there right now. I had some questions about 2 dresses so I sent an email and within 12 hours I had a personal response from the company. She answered my questions and asked about sizes and when we needed the dress. Even with shipping it was less expensive than the other things I found on line and in stores, and it did not need to be altered. With in 2 1/2 weeks the dress was delivered to my door, PERFECT. It fit like a charm and is very well made. I will order again if needed

Date of experience: August 26, 2011
Colombia
3 reviews
1 helpful vote
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I had a great experience here, I am so pleased with the dress for my girl! I chose to have the dress custom made for just $16 extra, I had no problem at all, just great! She was so happy with the dress I found here. I used paypal to pay and everything was so easy. Happy with this dress, and looking for the next

Date of experience: October 26, 2014

Overview

The company has garnered a strong reputation for its stylish and affordable dress selections, with many customers praising the quality and fit of their purchases. Positive sentiments frequently highlight the effective customer service and timely delivery, contributing to a satisfying shopping experience. However, concerns have been raised regarding shipping delays and communication issues, particularly when problems with orders arise. Additionally, there are complaints about the return policy and discrepancies between product images and actual items. Overall, while many customers express a willingness to recommend the company, addressing service consistency and return processes could enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
4
value
4
shipping
4
returns
2
quality
4