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Ouku

Overview

Ouku has a rating of 3.5 stars from 107 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ouku most frequently mention and customer service.

This company does not typically respond to reviews
How would you rate Ouku?
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Italy
2 reviews
0 helpful votes
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Great site
May 10, 2024

Good experience with them, good guest service and good product choice

Date of experience: April 30, 2024
GB
1 review
0 helpful votes
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Provides a good service
July 31, 2023

To date I have not been disappointed with the service I have received, the products are good and affordable.

Date of experience: July 31, 2023
Connecticut
1 review
1 helpful vote
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Happy with the quality and price
December 5, 2023

I thought the site was easy to use and the prices were great. Quality of the clothes was very good and shipping was appropriate. Very satisfied.

Date of experience: December 5, 2023
Ohio
1 review
0 helpful votes
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Pole style shirts
August 8, 2023

I've seen a lot slower shipping from other places, and I've seen a lot faster shipping. It's not terrible. They keep you updated.

Date of experience: August 8, 2023
GB
1 review
0 helpful votes
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No drama
July 31, 2023

Checked the sizing charts,ordered the shirts,got the shirts delivered,shirts matched the sizing,job done,no drama. Very satisfied. Cheers,Bladesman.

Date of experience: July 31, 2023
GB
1 review
0 helpful votes
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A good quality garment, imaginatively styled
October 21, 2023

An easy company to do business with who sells an interesting range of clothing. Recommended.

Date of experience: October 21, 2023
Colombia
1 review
0 helpful votes
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BAD EXPERIENCE
March 16, 2024

YOU OFFERED ME I WILL GET THE JACKET I BOUGHT IN FEBRUARY 2024, AT THIS MOMENT I HAVE NOT RECEIVED IT

Date of experience: March 6, 2024
SITEJABBER S. Ouku Rep
over a year old

Dear customer,

This is Megha, supervisor of customer service, Ouku.

We sincerely apologize for what happened. We honor you as our valued customer, and we honestly hope you can have an outstanding shopping experience here.

In order to solve your problem, would you please provide your e-mail address used in purchase and order number, so that we can target to arrange a solution as soon as possible?

Sincerely
Megha
Customer Service

GB
1 review
0 helpful votes
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Very pleased
October 21, 2023

Very happy with service and products, speed of delivery and the app in general.

Date of experience: October 21, 2023
Canada
1 review
0 helpful votes
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Shirts
October 19, 2023

Love the colours and the sizing is normal for you usually wear

Date of experience: October 19, 2023
Turkey
1 review
0 helpful votes
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Great experience with ouku
April 5, 2024

Wonderful pants. I wear all day and all week. Very comfortable and fantastic maybe bombastic.

Date of experience: March 26, 2024
GB
1 review
0 helpful votes
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Men's summer clothing
August 3, 2023

Items arrived good quality and good fit, speedy delivery, well packaged

Date of experience: August 3, 2023
GB
2 reviews
0 helpful votes
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Fashion wear
August 2, 2023

This is a great site for awesome fashion wear great service

Date of experience: August 2, 2023
GB
1 review
1 helpful vote
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Efficient.
August 5, 2023

The price and quality were good. Arrived on the time promised.

Date of experience: August 5, 2023
Netherlands
1 review
0 helpful votes
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Excellent
August 26, 2023

All is excellent! Price, delivery and quality of the goods!

Date of experience: August 26, 2023
New York
1 review
0 helpful votes
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Simply Magic
October 21, 2023

Fantastic. Really Great Value, and superb quality.

Date of experience: October 21, 2023
GB
1 review
0 helpful votes
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Better than the rest
July 31, 2023

Excellent service from start to finish will be back thanks

Date of experience: July 31, 2023
GB
1 review
0 helpful votes
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Customer service good
August 4, 2023

Not all products as desired compared to advertised, however great and prompt customer service

Date of experience: August 4, 2023
Germany
1 review
1 helpful vote
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Unzufrieden
July 31, 2023

Wertes Team, ich bin sehr unzufrieden mit ihrer Arbeit. Warum verfallen angebliche und erworbene Gutscheine plötzlich oder erscheinen mit täglich unterschiedlichen Werten. Was geschieht mit den terminlich verfallenen Gutscheinen/ Geld?. Das Bezahlen von Bestellungen mittels Gutschein ist nicht übersichtlich, mir noch nie gelungen.

Date of experience: July 31, 2023
SITEJABBER S. Ouku Rep
over a year old

Guten Morgen,
Entschuldigen Sie die Störung.
Wir haben Ihre Bestellung 10648021 gefunden und Sie über die Ticket-ID 101274763 kontaktiert.
Wir warten auf Ihre Antwort.
Herzlichst
OUKU

France
1 review
0 helpful votes
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Bons produits pas chers
July 30, 2023

Sur le site OUKU, on trouve des produits (chaussures, tee-shirt, short, bracelets...), de bonne qualité et à un prix défiant toute concurrence. La livraison est rapide et les frais de transport raisonnable.
Je recommande le site.

Date of experience: July 30, 2023
Germany
1 review
1 helpful vote
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Keine Rücksendungen möglich
July 31, 2023

Ich habe Bekleidung bestellt und statt langen Tennis Socken bekam ich kurze weiße sneaker Socken. Zudem hatte ich Unterhemden bestellt, die an mir nicht gut aussahen. Der Verkäufer ließ keine Rücksendungen zu bzw. Wollte, dass ich die Kosten übernehme. Schlechter Service!

Date of experience: July 31, 2023
SITEJABBER S. Ouku Rep
over a year old

Guten Morgen,
Entschuldigen Sie die Störung.
Wir haben Ihre Bestellung 10698432 gefunden und Sie über die Ticket-ID 101278398 kontaktiert.
Wir warten auf Ihre Antwort.
Herzlichst
OUKU