Ordered a shirt from OHT and got the package in 2 days. Tracked the package on USPS.com and it arrived earlier than scheduled.
Tracking was iffy at best service was slow. Worst possible way to have something delivered. Awful!
I ordered several packages from BookOutlet, Which was shipped via OSM, OSM is who this review is about, the first order arrived in a timely manner, the second order, that should have been here a week ago sat in Las Vegas for four days, it wasn't a holiday or a day where they couldn't take package to next destination, finally on the 27th it got to anaheim where it's still sitting, no movement whateso ever, the third package that I ordered, the day after arrived yesterday, though the box looked like it been through a war zone all battered and messed up, the fourth order is on it's way, sitting in Las Vegas. All the packages were being scanned at the same time, all departing at the same time so why was one package held for four days in Las Vegas and then now in Anaheim, when the others except for the most recent one made it much quicker, even though they were ordered after the one that was supposed to be here last week, and all shipped out in same batch. This company is very slow on getting packages from one destination to the other, also most packages arrive battered, crushed or the tape falling off and most of the time they aren't scanned when they reach one place or the other, I have a package that says out for delivery still when in fact I got it three days ago.
Answer: Sure YOU can email them. But you won't hear anything back ever. I used short and simple phrases. Nothing. BUT a few days after I wrote an inquiry, my package location would update. Never clear exactly where it is, but someone made a note!
OSM Worldwide has a rating of 1.1 stars from 66 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with OSM Worldwide most frequently mention post office, customer service and tracking number. OSM Worldwide ranks 396th among Shipping sites.