On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
OrthoticShop has a rating of 4.7 stars from 11,362 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.
We monitor reviews for authenticity
I tried to order on an ipad, but nothing would get added to my cart, so I had to use my laptop. It worked perfectially.
A little too complicated
GreatJUST WERE NOT COMFORTABLE TOO HIGH AN ARCH AND HEEL WAS LOOSE
Shoes were delivered quick, and were as described. The shoes were on sale which was great.
If a color or size is not available, a wait list option would be nice.
Just Fine
IT IS SECURE, AND PRETTY EASY
Simple, clear and customer-friendly
I forgot to enter the discount code. It might be a good idea to ask first time buyers before tha final payment button if they have a discount code. Other than that the site was OK to browse on.
I was thoroughly pleased with the product and the expediency with which it was delivered. I ordered slippers and the size I ordered was too large. So I just returned them and am waiting to receive the slippers in a size 9.
The inserts make my shoes a little tight but over all they are working well. The size was perfect.
These orthotics were great. Had xrays and doc thought I MIGHT have hairline fracture of toes. After three months and still in pain, I tried these and they help a great deal. Ordered 3/4 length by mistake and will get the full length as I use these for walking but that was the only issue.
Thanks for having the shoes I want that my local store wouldn't order for me.
Incredible prices - wish I'd bought my black Propet boots here instead of shoes.com!
I am pleased that you ship to australia.
After speaking with your customer service representative, I felt confident ordering from your company. She was extremely helpful and professional, as well as fun to talk with.
Easy to use website! Thanks for taking paypal!
Great shopping experience -- order arrived on time!
LOVE my new Oofos Sandals! -- great cushion, balance and arch support! They make walking and standing so much easier. Thanks!
Prices were very comparable to others and I also found a coupon code which is great. Loved the free shipping.
Very Quick & easy. Very good support, & very well made.
The hand brace I ordered was of much better quality than what I was expecting for 18 dollars! The insoles are of great quality too! I will definitely shop here again and I highly recommend this site to others who are looking for great quality with astonishing prices.
Answer: Hi please email orders@orthoticshop.com or call 800 309 0412 we can send you a return label and form.