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OrthoticShop has a rating of 4.7 stars from 11,362 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.
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Easy and convenient and have all I look for I am a satisfied repeat customer.
Great troublefree transaction; superior product. Love my boots!
The order is a Christmas gift and the price and swiftness in which I received the slippers was great.
Excited you carry product! Delivery time took more than most, but acceptable!
No complaints. Love Love Love!
Good price on Redi-thotics which are excellent orthotics.
Many times you don't have smaller sizes like 5 M.
Great shjoes!
The slippers arrived promptly but are too small so I will be returning them.
I mistakenly ordered 8.5 WIDE, I did not mean to order wide. The box and receipt went out into recycling before I realized they were too big.
Any suggestions?
Need too return slippers, definitely not the size that i needed, large size states 10.5-11.5 can't even get them on & i wear a 10.5 - 11 depending on the make of shoe or boot that i wear daily
Orthotic Shop sent the shoes I ordered.
They fit and feel very nice. Im glad I ordered them.
Would I reorder when needed? YES
I had some concerns about sizing and delivery and both were answered by customer service rep. Danielle at X 105 via email. If product is too large or too small, can I return for exchange?
The main zippers on the boots were difficult to move up and down but I was given good advice and used the suggestion offered of either Windex or lip balm to be able to move the main zippers and it worked perfectly. I am totally pleased with my boots and have already worn them outdoors. This coming weekend we are expecting snow in NY City and feel confident that I my feet will be toasty warm and I will be safe to walk in them.
Shoes are just as described and look like they will be very comfortable. They were bought as a gift, so haven't been tried or tested to see how they hold up yet.
Great price, only problem was post office did not scan package so there was no tracking information until the package showed up but that is not the fault of the Orthotic Shop. They sent me the tracking number same day I ordered the item. Also when I called and asked them about the tracking number they had great/prompt customer support!
Thanks
Fast, quick, and efficient. Need to have larger discounts on Vionic shoes!
I thought by ordering on cyber Monday I would receive the additional 15% off of the sale item. Perhaps I miss read the sale.
Thank you for the discount code!
The website is a bit confusing...esp. The availability and the "coupon code" availability, but otherwise, fine. Disappointed that the shoe I really wanted is not available in my size.
I ordered several different items from other vendors on the same day as from OrthoticShop. Your order came first. I am using the orthotics and they are excellent. Thank you.
Answer: Hi please email orders@orthoticshop.com or call 800 309 0412 we can send you a return label and form.