• Organic Aromas

2021 CUSTOMER CHOICE AWARD

Organic Aromas

Overview

Organic Aromas has a rating of 4.78 stars from 87 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Organic Aromas most frequently mention customer service, essential oils, and high quality. Organic Aromas ranks 32nd among Aromatherapy sites.

  • Service
    12
  • Value
    10
  • Shipping
    9
  • Returns
    6
  • Quality
    10
7
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What reviewers want you to know

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How would you rate Organic Aromas?
Top Positive Review

“Divine Nebulizer”

Marie R.
1/6/22

I received as a beautiful Christmas gift Organic Aromas Intrepid Explorer Aromatherapy Diffuser Kit. It is absolutely gorgeous, and each scent that came with this gift, divine. I just set it off on its maiden voyage, and I am completely delighted! I cannot recommend highly enough this wonderful product. No plastic! Made of ceramic and glass, wonderfully aesthetic and functional. What a fantastic company! Thank you profoundly!

Top Critical Review

“2 diffusers stopped working within months of each other”

Kaitlin V.
5/15/21

I don't often write reviews, however I'm quite disappointed. I loved the look and function of my diffuser while it lasted. I bought it in 2018 and have taken great care of it, following all directions recommended by Organic Aromas. It stopped working a few months ago and was out of warranty. I was told I could send it for repair, at my own expense to have it shipped and with no guarantees. What prompted me to write this review is I now have another machine that has also stopped working. I reached out to the company to let them know, and it was reiterated I could send them for repair, again at my own expense for the shipping costs. These machines are beautifully crafted and are worth the money, provided they work longer than 3-4 years.

Reviews (87)

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Reviews that mention popular keywords

customer service (22)
Thumbnail of user marier692
1 review
0 helpful votes
January 6th, 2022
Verified purchase

I received as a beautiful Christmas gift Organic Aromas Intrepid Explorer Aromatherapy Diffuser Kit.
It is absolutely gorgeous, and each scent that came with this gift, divine. I just set it off on its maiden voyage, and I am completely delighted! I cannot recommend highly enough this wonderful product. No plastic! Made of ceramic and glass, wonderfully aesthetic and functional. What a fantastic company! Thank you profoundly!

Tip for consumers:
Trust this manufacturer. Ethical and noble.

Products used:
Organics Aroma Intrepid Explorer Discovery kit

Service
Value
Quality
Thumbnail of user emilyt275
1 review
1 helpful vote
March 17th, 2021

The thing I like about organic aromas is that they sell all of their parts separately. This means that their diffusers really will last you. You may have to replace small parts over time (and they will likely make you pay for it), it is a lot more environmentally friendly and cost efficient than buying trendy diffusers that are designed to last you a year or two. They have good customer service that responds quickly and generally quality products.

Thumbnail of user lizetv2
1 review
0 helpful votes
November 6th, 2021
Verified purchase

I'm happy with my Organic aroma nebulizer. It works very well and it's beautiful. The essential oils are top quality as well.

Tip for consumers:
Check the Aroma Points program.

Products used:
Explorer Aromatherapy Diffuser Kit

Service
Value
Shipping
Returns
Quality
Thumbnail of user mikea1728
2 reviews
0 helpful votes
January 17th, 2021

I own two of the raindrop 2.0 diffusers. I love them so much i will never buy a water diffuser again! I also bought their discovery collection oil sampler... it was perfect! Their blends are awesome! Especially their signature blend! I will be buying more products soon!

Tip for consumers:
Buy a diffuser and their signature blend oil! Wow!

Products used:
Rainbow 2.0 diffuser (2 of them!) i loved it so much i had to buy one as a gift! and the discovery collection oil sampler

Service
Value
Shipping
Returns
Quality
Thumbnail of user emileea2
1 review
0 helpful votes
February 16th, 2021

I have been thinking a lot about purchasing Raindrop Nebulizing Diffuser. It's great I have found it on your web site. I like it a lot.

Thumbnail of user pamelah686
1 review
2 helpful votes
November 10th, 2020

I honestly can't imagine why everyone doesn't own an organic aroma nebulizer. I have bought 4 of these now and have given one to my mom as well as both of my kids. They work flawlessly and so much better than the typical water steam diffusers. The essential oils I have tried are very good quality as well.

Thumbnail of user annak474
1 review
0 helpful votes
July 8th, 2020

The best cure when you get sick but you need to be very careful with glass staff. I broke mine but I'll buy new one.

Thumbnail of user chuankiatg
1 review
0 helpful votes
August 10th, 2021
Verified purchase

Hello there,

I just want to express this is my first Nebulizer Diffuser and I read a lot of review and comparison before actually buying it. Can express how it is really amazing and it really helps my sinus problem especially using the Organic Tea Tree Oil together.

Thumbnail of user jamesh4221
4 reviews
1 helpful vote
October 9th, 2021

I like that they've different varieties of aroma and very affordable too. I'll buy more once my wife comes back from abroad. Organic Aromas, thank you a lot!

Products used:
Raindrop - Nebulizing Diffuser

Service
Value
Shipping
Returns
Quality
Thumbnail of user kaitlinv8
1 review
0 helpful votes
May 15th, 2021

I don't often write reviews, however I'm quite disappointed. I loved the look and function of my diffuser while it lasted. I bought it in 2018 and have taken great care of it, following all directions recommended by Organic Aromas. It stopped working a few months ago and was out of warranty. I was told I could send it for repair, at my own expense to have it shipped and with no guarantees. What prompted me to write this review is I now have another machine that has also stopped working. I reached out to the company to let them know, and it was reiterated I could send them for repair, again at my own expense for the shipping costs. These machines are beautifully crafted and are worth the money, provided they work longer than 3-4 years.

Service
Value
Shipping
Returns
Quality
Thumbnail of user franciscod39
1 review
0 helpful votes
November 28th, 2019

I purchased the Redolence Nebulizing Diffuser during the 2018 Black Friday Sale. I had originally looked for a Diffuser when I came across these Nebulizers, a whole other tier for the senses. To date I don't regret the purchase. I've experienced many scents from around the world brought to me through a bottle. Patchouli is one of my favorite scents, please give it a try. To clean your nebulizer just follow the simple rules as stated on the website, its a breeze.

Tip for consumers:
Great rewards for reviewers.

Products used:
Redolence Nebulizing diffuser

Service
Value
Shipping
Quality
Thumbnail of user ashleyn97
1 review
1 helpful vote
March 2nd, 2019

I only recently got into essential oils when i was given a Nebulizing diffuser for Christmas. I'm not fond of single scents but their blends are amazing. I use the Signature during the day and the Serenity at night. Just bought the Meditation one so looking forward to that one as well. You can't go wrong with these products.

Thumbnail of user ba344
1 review
1 helpful vote
March 17th, 2020

I'm very impressed with the level of customer service that Organic Aromas has shown. They offer an instant messaging feature which was very helpful for my questions about products and shipping. I still can't believe that I can order directly from the website and they'll ship my diffuser all the way to Spain without any extra shipping costs! They'll even include an adapter for the different plugs here. The high standard of quality combined with the care they take of their customers has made me a customer for life!

Service
Thumbnail of user zaraa19
1 review
0 helpful votes
April 8th, 2020

A much healthier alternative to other diffusers as they do not use any plastic! Easy to clean as well.

Thumbnail of user dawns682
1 review
0 helpful votes
March 19th, 2020

The diffuser is beautiful and unlike any other diffuser I've found on the market. A little oil goes a long way to fill the room. My diffuser stopped working after 2 years. I contacted the company and received a fast response with an option for free repair.

Thumbnail of user ls504
1 review
0 helpful votes
October 18th, 2020

A rewards program that makes sense and is workable. The customer can do many things to get points and they actually show up quickly. It is worth it to do the rewards program for free and get points.

Thumbnail of user krystaln9
1 review
1 helpful vote
February 6th, 2020

I love my diffuser. I looked at many diffusers before purchasing this one. I didn't want to waste money on something that just wasn't going to last and provide the best benefits. I also read that customer service was excellent and that was another reason I went with this company. This product is everything the reviews said. I am very happy with my purchase and will continue to try more products from Organic Aromas.

Thumbnail of user harryp134
1 review
0 helpful votes
December 12th, 2019

Gives off a strong smell using no water or heat. Really happy with my purchase and much better than any other diffuser I have used in the past.

Thumbnail of user alexp595
1 review
2 helpful votes
May 13th, 2020

I first discovered organic aromas a few years ago based on a recommendation from a friend. I decided to give them a try and purchase a defuser. This thing is AMAZING! The quality and oil delivery is outstanding. If you're considering an essential oil defuser please give this company a try. You will not be disappointed

Tip for consumers:
Just purchase already. You won't be disappointed

Products used:
Raindrop defuser

Service
Value
Shipping
Quality
Thumbnail of user malgorzatag1
1 review
1 helpful vote
May 2nd, 2020

This company has a friendly and very helpful contact with their customers, amazing product quality and beautiful website. You can feel it is a labour of love.

Thumbnail of user canaanh
1 review
0 helpful votes
March 20th, 2019

Best customer service of any company I have ever dealt with. Received and item from Amazon that was used and they promptly took care of it and sent a new one. They kept me up to date through out the process and gave me plenty of information regarding the products.

Thumbnail of user sergios116
1 review
1 helpful vote
September 15th, 2020

I have ordered a diffuser with a set of oils. I love the fact that there is no water or heating involved resulting in a luxury experience. My house is always scented calling the attention of my guests which I already recommended to Organic Aromas.

Thumbnail of user stephenc1243
1 review
0 helpful votes
July 9th, 2021

I currently own the Organic Aromas white Raindrop 3.0 Nebulizing Diffuser. The difference between the Raindrop 3.0 and the other Organic Aromas' diffusers is the MagSafe-Style cord. It magnetically connects to the diffuser. So, if you accidentally trip over the cord, it will disconnect from the diffuser.
The Raindrop 3.0 creates a strong concentrated aroma. Unlike Ultrasonic Nebulizers (water diffusers), who's scents are weak and diluted. The Nebulizer's smell is so much stronger.
I have a suggestion for Organic Aromas. Please make at least 1, more modern looking diffuser.
And I have a bit of advice for you, the consumer. Once you get the diffuser. Be super careful with the glass cap. It's super easy to knock off, and break. I did just that. And I had to order a new one.
In conclusion. I definitely recommend the Organic Aromas Raindrop 3.0 Nebulizing Diffuser. Though it would be nice if Organic Aromas, offered some more modern looking, and less fragile nebulizers.

Thumbnail of user cathic14
1 review
1 helpful vote
May 28th, 2020

Just LOVE my nebulizer diffuser! I don't have to worry about mold like with normal diffusers that require water, the essential oil scents are so much cleaner and stronger, AND it is so beautiful!

Thumbnail of user surbhim1
1 review
1 helpful vote
June 28th, 2019

They make most beautiful diffusers. The owner is very responsive in answering all the questions and very respectful. The delivery of the products was really fast and the owner made us very happy with great products and services. We bought raindrop, opulence diffusers.

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4.8
87 reviews
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