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Organic-Creations

How would you rate Organic-Creations?
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Washington
1 review
2 helpful votes
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Quality Ingredients
January 24, 2020

This company sells high quality organic products. I researched the ingredients at other bulk companies and found them loaded with cancer causing chemicals. When I found organic creations I was able to use their lotion and other bases with confidence that our customers were not using dangerous chemicals on their skin or soaking in chemicals in their baths. My orders have always come on time and I am never disappointed.

Date of experience: January 23, 2020
Oklahoma
1 review
8 helpful votes
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SHIPPING IS OUTRAGOUS!
January 9, 2018

I ordered $22 of product, shipping was $14.50. This is 65% shipping. And... that was USPS. Doubt I'll ever order again unless they adjust these costs. I also ordered a "sample" of mineral makeup for $2, not even enough to put on my forehead!

Date of experience: January 8, 2018
Massachusetts
2 reviews
6 helpful votes
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So far so good!
February 13, 2018

First off, I've only ordered from here once so that's what my review is based off of. I ordered alot of clays, essential oils, butters, and carrier oils for my skincare line. The quality of the products were great, better than other suppliers. Everything was packaged nicely and safely. I love how many certified organic options they have, although it seems they really jack up the prices on the organic ingredients. One thing I especially enjoyed was the thorough descriptions of every product. Shipping was quick.

You also receive reward points with every order which is nice. Im going to be placing another order soon!

Date of experience: February 12, 2018
Georgia
1 review
8 helpful votes
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Horrible experience
January 17, 2014

Horrible experience. I recieved 1/4 of my order. The rest no one knows where. Impossible to reach them by phone or email. I am dealing thru my credit card company to get my money back. I would never buy from them again. Giving it 1 star is way too much.

Date of experience: January 17, 2014
Maine
1 review
7 helpful votes
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I have used this company for a few years now. I find them helpful, responsive and communicative when I need help. I love their products and they are a great source of naturals and organics that many do not carry.

Date of experience: April 25, 2014
Florida
1 review
6 helpful votes
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I loved the organic castor oil (1 gallon). I think they make it fresh to order because it took a few days to ship it. I received it soon after it was shipped. Then I used the oil as a therapy to treat internal female cysts and felt an improvement after just one treatment. I applied it for 3 1/2 hours via a wool cloth and heating pad. The oil was translucent gold with a high viscosity. I loved it, it felt great! I used it on my Mom's hurt leg and my brothers hurt jaw, neck, and back. Now I am using it on my hair, skin, and nails. Yea, it is great stuff!
The service is great in that my one shipping question (via email) was answered the same day. Very helpful answer, I am extremely pleased with this company. Caro Line

Date of experience: March 1, 2015
Oregon
1 review
5 helpful votes
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Ignore the awful reviews of this business. Listen, yes sometimes the orders take awhile to reach you, but, the quality is excellent, the prices are the best you'll find on the web and whenever you have a question, Barb is extremely quick to respond. She takes the time to answer any questions you may have about the products and is, exceptionally pleasant and knowledgable! I've had nothing but outstanding customer service! But don't take my word for it, research their prices compared to everyone else's! And I don't know about you, I'd rather save a few dollars with the plain packaging!

Date of experience: July 6, 2014
Alabama
1 review
3 helpful votes
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Organic-creations.com is key in the running of Salon de JuJu. I utilize their outstanding organic and wild harvested products of superior quality. I've been working with organic and holistic living/eating/learning since the age of 18. I am now 43 and create organic or wild harvested spa products made from only the finest ingredients. Where do I find ONLY the finest ingredients?!? That would be Organic-creations.com because their products are superior and they truly care about your order and they WILL go that extra mile for you if they need to. Bottom line Organic-Creations.com = Damn good business. Period.

Date of experience: December 10, 2013
Georgia
1 review
8 helpful votes
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First, my qualifications. I have been in skin care since 1972. I am a formulator and aromatherapist and medical assistant to a dermatologist. Online and owned a facial salon/wellness center since 1997. Well into 6 figures before I retired. Have worked in a lab for years with direct interfacing with the FDA.

Secondly, bad reviews can spring up without grounds just because women can be $#*!y. Anonymity brings out the worst in some people. It is usually too costly to become certified organic for small businesses. It does take a long time to receive your order because everything is blended fresh - fine with me since this is also my premise and promise to my clients. Price is about average for good quality. Products feel good, bottom line. I will reorder.

Skincerely,
Patricia Westervelt, CMA LE CA
Royal Honey Rose

Date of experience: November 15, 2016
Virginia
1 review
4 helpful votes
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Love this site!
July 8, 2016

I make all of my personal hygeine products, as well as my own muscle linament (we call it "Mom Balm"). I use this company exclusively and have never had a problem or issue with them. I have absolutely NEVER had the issues of which some of the complainants here speak. I've had only the best experience! The products are great, price reasonable, and my skin and hair have never been better to me. I'll be making my Mom Balm soon on the next clear and cool morning. This is one HAPPY customer!

Date of experience: July 8, 2016
Texas
1 review
1 helpful vote
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So far, I purchased different products (raw ingredients and handmade base) from organic creation. I loved all things. Also, Maddie is so responsible person for sending all the documents when I asked her. I purchase again and highly recommend it!

Date of experience: October 16, 2019
Colorado
1 review
6 helpful votes
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At first, I was skeptical of ordering from Organic Creations due to the negative comments. However, I decided to take the chance because I believe in giving people a chance. I am here to say that I am glad that I order from this company. I received transparent communication regarding my order and when I received my package, I was pleasantly pleased with my order. I am glad that I don't base my decisions on reviews alone. I will order from this company again.

Date of experience: November 14, 2014
Montana
1 review
9 helpful votes
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Something is really fishy about so many of these complaints. I have ordered from OC for years for my bath and body business, as well as for personal use, and Barb has always been extremely helpful, responsive and courteous. Service was always prompt, if there were to be delays, she let me know personally. Every order came through perfectly. How is it that in doing biz with them for almost five years that I have never had a problem? I smell a smear campaign, and it's not cool at all.

Date of experience: February 25, 2013
New York
1 review
9 helpful votes
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Worst online purchase experience to date. Purchased 2 lbs of Yucca powder 11 days ago the order never shipped, they do not have live support, they do not return phone calls or emails, I had to dispute charges with paypal and they refunded me but zero communication. Horrible avoid this company like the plaque.

Date of experience: January 18, 2011
Maine
1 review
4 helpful votes
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I recently placed an order with Organic Creations. Overall, I was pleased with my experience. The website told me upfront the order would not ship for a minimum of 4 days. I believe it shipped on day 5. When the order arrived, they had accidentally sent us 2 bottles of NaOH rather than KOH. I sent an email and had a pleasant and courteous response within 10 minutes. Within the hour we had agreed I still needed the KOH which was immediately shipped and arrived quickly. The remaining items in our order were well packaged and we think very nice quality. If I had read this site first, I never would have ordered from them. Luckily I didn't as I plan on ordering from them again.

Date of experience: February 27, 2012
Alaska
1 review
2 helpful votes
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I love them products. This is very small business and they do not answering the phone, but they always have a fresh ingredients. I have a broken packages from different companies. This guys always sent to me replacement. I have couple custom requests like cheaper shipping or special ingredients and they always helping me to find them. Barbara a real person and she is answering emails pretty quick. They use a simple packaging but it better for my shipping cost and for environments. I recommend them to everybody.

Date of experience: May 15, 2013
Washington
1 review
7 helpful votes
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I have NO idea what the disgruntled customers are talking about, but, their complaints must come from when the business first started or something. I've had and have nothing but good things to say about the quality of the oils, the SWIFT delivery of the merchandise and the over all condition of everything I've ever received from them. I haven't had to call customer service ONCE, and even if I did, I'd chalk it up to human error and call it a day. I was actually on my way to the site to make another order. I usually spend $50-$100 at a time(I keep burning through citrus oils like CRAZY. I'm just going to have buy them in TUBS from here on out SMH/LOL).

Date of experience: July 29, 2014
California
1 review
10 helpful votes
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I have NO idea why this site is getting negative reviews, I have ordered from them at least 5 times, and they are by far my favorite supplier. They have always been friendly, their service fast, and their product amazing. I received the wrong product in an order only ONCE and they shipped my the right product the next day.
Plus, their healthy hair shampoo bar changed my hair's life haha! I will pledge my undying love for Organic Creations, and I'm just so baffled by these negative reviews... I smell a competitor.

Date of experience: October 24, 2012
Ohio
1 review
2 helpful votes
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I am a frequent customer of organic creations and love their products and selection. They quote their turnaround time prior to ordering and I find their website to be user friendly. I mostly order essential oils and botanicals such as jasmine, hibiscus, and cinammon which I add to loose tea. The essential oils are great and I think it would be hard to find comparable quality at such pricing. I was extremely surprised to read the other reviews but I guess if you are looking for customer service, personal attention, high quality packaging, your order stocked, and ready to ship, you may or may not be happy. The cinammon from organic creations is the best. I will keep buying from organic creations because their products are wonderful and would rather wait for something that I know is good, rather than get garbage the next day and pay more.

Date of experience: July 18, 2012
Illinois
1 review
5 helpful votes
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I should've read previous post before ordering from them - I placed my order Jan 28th and today is Feb 15 and It shill hasn't even been shipped! They said it takes 9 days to ship an order - but it has been 18 already... Never order from them again.

Date of experience: February 15, 2010

Overview

Organic-Creations has a rating of 3.4 stars from 43 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Organic-Creations most frequently mention and customer service. Organic-Creations ranks 4th among Candles sites.

service
3
value
3
shipping
3
returns
2
quality
3