OrchidRomance Reviews Summary
Orchid Romance garners mixed feedback from its users, with many appreciating the quality and diversity of profiles, describing the service as a viable option for serious relationships. However, concerns about high costs and the authenticity of user interactions frequently emerge, leading to skepticism regarding the sincerity of members. While some users report positive experiences with customer service, others express frustration over slow response times and perceived robotic communication. Overall, the platform's reputation is shaped by a blend of potential and disappointment, with a need for improved transparency and value in its pricing structure.
This summary is generated by AI, based on text from customer reviews
These girls are not real you just pay for the pictures and lie to people making millions off lies.
Good service- but more discount packages needed, and you need me, I treat women great!
Dear Duce,
Thank you for leaving this review! Your feedback motivates us to improve our service. We will pass your idea to the relevant department!
Let us know via email at support@Orchidromance.com if there’s anything we can do for you.
Sincerely,
Orchidromance Customer Support
Little slow they want to spend credits as soon you start talking.
Dear Daniel,
Hello and thanks for finding time to submit your review.
Please accept our apologies, however, you should realize that our company cannot afford to provide services on any other basis than the prepaid one, as we do our best to give the high-quality service to all our customers and a high-level support in any cases you have. We have a lot of people taking care of the customers' issues, whatever they are. So we are always at your service and count on your understanding.
Best regards,
OrchidRomance Customer Support
Do not like to having my money stole from me by con artists I want to talk to the women not a computer
Dear Chad,
Thank you for sharing your review!
First of all, we would like to mention that we do not tolerate any fraudulent activity on our platform. You only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those.
Secondly, we try to make sure that all the validated members are interested in communication with other members of the website. For this purpose, we introduced the difficult procedure of verification steps for them. All of the members consciously made their decision to verify and register their accounts on the website to communicate with penfriends they find here and move forward beyond the platform if everything is going well. Hence, we make sure that only real people communicate on our platform.
If there’s anything we can do to help you further, let us know via support@orchidromance.com.
Best Regards,
Orchidromance Customer Support
This site should be avoided at all costs, because it will cost you very dearly. It's a pay for EVERY message sent (even to the same girl!), photo opened, and email opened site.
But the problem is not one girl I sent messages to was willing to use another messenger app as an alternative way to communicate.
So many excuses... oh, I've been hurt by those... oh, I don't know you... oh, let's get to know each other better here (ie... let's spend more of your money!)
Forget it, the site's a scam! And I wish zero stars was an option.
Dear Tom,
Thank you for taking the time to leave your feedback.
We never scam anyone and review every complaint individually. From our side, we do not tolerate the scam. In case the investigation results confirm the violation of the rules such users will be banned from the site.
However, please kindly note that it is always up to both of you on how to build your further communication.
From our side, we provide a safe and comfortable place for communication and we cannot force our members to stay in touch or move further on in their relationships. Your communication and further interaction depend solely on both of you.
Just because you hurt does not mean that the website is a scam.
If you have any doubts regarding any member on the site, please provide us with their profile ID numbers, gathering as many details as you can regarding that issue along with the comments describing the issue you have faced, or any of your concerns regarding those members. Then please send that information with the proofs to support@orchidromance.com and we will check the case.
Such proof may be the screenshots or any other pieces of evidence related to the case.
We would also greatly appreciate it if you decide to review the feedback.
Looking forward to your reply!
Best Regards,
Support Team OrchidRomance
For me it is easier to talk to people I don't know. I can easily carry on a conversation and I am not afraid to be funny. I had registered at different sites but it was OrchidRomance that I found the best balance of reliability, quantity of visitors and nice atmosphere.
Dear Alain,
Thank you for taking the time to express your thoughts and share your feedback with us!
We are excited to hear that you are enjoying your time on our website and productively using it to get acquainted with new people online!
Best regards,
OrchidRomance Customer Support
I am a regular user of Orchid Romance and I can say that the site works 100%. There are always a lot of users, mostly real profiles. Chatting is not boring and always interesting. And personal correspondence is always heartwarming. The main thing is that it is safe here.
Dear Fill,
Hello and thanks for leaving your review.
We're delighted to know about your experience.
Kind regards,
OrchidRomance Customer Support
I can't say that on OrchidRomance it was easy for me to understand how to register and chat. I didn't even understand how to view profiles. Though that was it, well the support guys helped me figure it out. I am now the most loyal visitor to the site.
Dear Pol,
Thank you for leaving a positive review!
We are glad to hear that we could be helpful! We indeed always strive to provide our users with a convenient space for online communication and do our best to provide prompt and effective assistance with any questions.
We wish you a pleasant stay on our website!
Best regards,
OrchidRomance Customer Support
It's cool that on OrchidRomance you can meet people from different countries. And you don't feel the language barrier, you can even use an online translator. Or maybe you just feel the thoughts of someone close in spirit. I feel really good here.
Dear Kenneth,
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you.
Feel free to contact our customer service department if you have any inquiries at all via support@orchidromance.com. We will be happy to help you!
Kind Regards,
OrchidRomance Customer Support
This site has a lot of uncertainties for a high price. I really genuinely feel this site interferes negatively with people fundamental communication and connection. Some of the people on the site may be real people but they not really seriously looking a relationship as they may make u feel, some may do but I am uncertain and this is the feeling u feel all the time that holds u there. The site seem like it is more interested in draining your credits than make u find meaningful connections. It is not like meeting someone in person at all. They take advantage of lonely people searching for deep connections on both sides I strongly believe. I would say it is better to travel in person and meet someone in person in China than on this site. However that seems difficult at the moment which is only excuse for my possibility. Deep down I hate the way this site operates, mostly in communication no one actually wants to be on this site on both sides through talk with them. As people on the site or being played used on both sides. Ask yourself and the representative on the site this question has anyone met anyone in person on this site or fall in love? Any testimonies? Would u testify if u found love on this site, I certainly would. I believe by now If I met a some talking in person after 8 months communication I would have a meaningful connection but on this site no such luck.
Dear Pepeto,
Thank you for the feedback!
I do share your concerns about the price and there is a reason for such prices that we have. As you have noticed, most of our female customers are “validated” members who confirm their registration with the documents and checked background. We cooperate with our Regional Partners in that process. It really takes a lot of effort and requires a lot of resources. Moreover, we have a 24/7 Customer Support team that is ready to assist with any request.
I would like to highlight that all members are real on our website. When you make an acquaintance with new people through the Internet, there is always a risk that the person himself pretends to be the one, who you see in the pictures. Thereby, we take a number of preventive steps on our website to settle this question. We are proud of this, because not all communication platforms take such precautions. First, we require to see the photo IDs of all our validated members.
In case a user gives rise to our suspicion, we may take additional steps to verify the profile, such as asking him/her to record an identification video for us. This, of course, makes it much harder for unscrupulous people to create fake accounts.
Be advised that our website is a standalone platform that was created for online communication. We cannot guarantee and do not promise members any specific results from using the platform. All the ladies registered on our platform are mere users with different reasons to communicate with other people.
All the users have their own purpose to use our website, hence the experience of each particular user is unique, as well as their results from using the platform. Some people choose to use our website to find interesting interlocutors, some seek popularity, some users are here to find friends or like-minded people, and some people want to establish international acquaintances to share their traditions and experience, for instance.
As our website provides every user with a convenient option to communicate in chat or mail sections, we recommend that you discuss everything with the person you are interested in directly to find out if your purposes actually match. Also, we have many happy stories when people do meet each other or travel together, but, unfortunately, we can not publish them, because not all members who have found their partner on our site give their consent to the publication.
Please contact us via support@orchidromance.com in case any questions arise, we’ll be happy to help you.
Best Regards,
OrchidRomance Customer Support
Stay away from here, it's a scam. Women are not real. I have spoken to many men and women that say none have seen a face to face at all from this site, it's all a pipe dream. You have to spend 3000 credits before you can get their info, and you get info that they never respond to. After spending hundreds of dollars just to get the info for 1 woman, to find out they aren't real. Then to spend another hundreds of dollars on a second one that isn't real either, one I tried to find, didn't exist. Then to attract another you have to spend hundreds more to get another one. But no person has met one of these girls that I have spoken to.
Dear Thomas,
We are sorry to hear you had an unpleasant experience.
First of all, I would like to point out that we are very serious about our integrity and security, as our main goal is to create a safe space for communication and exploring new cultures and ideas. That’s why we have carefully crafted a lengthy and strict process of verification, which allows us to stop any ill-intended people from even creating a profile on our website.
When you make an acquaintance with new people through the Internet, there is always a risk that the person himself pretends to be the one, who you see in the pictures. Thereby, we take a number of preventive steps on our website to settle this question.
We are proud of this, because not all communication platforms take such precautions. First, we require to see the photo IDs of all our validated members.
In case a user gives rise to our suspicion, we may take additional steps to verify the profile, such as asking her to record an identification video for us. This, of course, makes it much harder for unscrupulous people to create fake accounts.
Because of the abovementioned steps, we can be sure that there is no scam or fraud on our website.
However, if you feel like you’ve encountered any suspicious activity while using our service, we would be more than happy to assist you in such a case.
To be able to start an investigation on the issue you’ve mentioned, we will need you to provide us with as much evidence as possible.
The best examples would be screenshots of conversations, photos, videos, or any other subject that left you questioning the user’s intentions or nature.
Kindly send them to support@orchidromance.com and we will be glad to check this matter for you!
Please be advised that we are not able to force members of the website to communicate via personal email. The only thing we could do for you is to clear up with the member in question the valid reason for stopping communication.
Also, we completely understand that those rules for contact exchange make you feel frustrated from first sight. I consider it would be appropriate to establish a little parallel between our website and real life to make it clear to you. If we are talking about real life, people don't usually trust the person they don't know well enough. So well, it takes some money and time to communicate with the member during your walks, café talks and some films at the cinema.
We have many happy stories when people meet after communication on our platform but, unfortunately, we can not publish them, because not all members give their consent to the publication.
Sincerely,
OrchidRomance Customer Support
I have been on Orchard for 3 days now and my profile is very clear DO NOT CONTACT me if you do not live in the USA. I get TONS of messages from outside the USA which means they do not read your profile. The ones that are may or may or may not be in the USA if you test them they fail. I am a smart business man and I was not born yesterday.
Dear Jeffrey,
Thank you for taking the time to leave feedback about our website.
At the given moment, we are not able to prohibit the users to write to you. We give all the users an opportunity to initially reach the person they are interested in. I know that this amount of chat invitations can be a little frustrating but for now, we don`t have the feature of limiting the chats requests. We will send the feedback to our Development Team, and maybe, they will come up with something in the future. Also, you can block the particular user from writing to you.
Feel free to contact us in case you need any assistance! We work 24/7 for our customers!
We would also greatly appreciate it if you decide to review the feedback.
Looking forward to your reply!
Best Regards,
Support Team OrchidRomance
Do not waste your time guys. If you have nothing to do then it is a perfect place to waste your time. My recommendation is to read some book in the library. At least you will gain some knowledge.
Dear George,
We appreciate your finding time to share your feedback!
It saddens us a lot to see that you were unsatisfied with the outcome being with us. Could you please specify what exactly isn't working for you? We would be glad to hear more about your experience via email support@orchidromance.com. We do hope that we could find a suitable solution for you!
Best Regards,
Orchidromance Customer Support
On OrchidRomance there are many users who live in different parts of the world. This does not prevent everyone from communicating well. But here you can not just chat and find interesting friends, here you can expand your horizons, learn a lot about the culture of another country.
Dear Yuliia,
We are grateful for your positive feedback regarding our website!
Thank you for using our communication to have a fun time chatting with interesting people!
Best regards,
OrchidRomance Support Team
OrchidRomance is a modern concept of communication. Many users from different countries, with different interests and ages. The design is laconic and clear. Nothing distracts you from a nice and private conversation.
Dear Silvia,
We are happy to know that you enjoyed your experience!
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
Thank you for your kind words and do not forget that you can reach us at support@orchidromance.com at any time.
Best Regards,
OrchidRomance Customer Support
It seems that there maybe legit profiles here but I'm put off by the high cost of all the services and often robotic sounding speech of many members making me wonder if this is just a ploy to get you to spend credits without actually delivering anything.
Dear Dan,
Thank you so much for your review, we appreciate it. We’re here for you anytime.
We want to emphasize, that we check validated members' profiles carefully. In order to register, every user takes a short video of herself holding the ID, stating the current date, and confirming his/her consent for the registration out loud. Then, we verify if the information provided in the registration video corresponds to his/her profile info. Our moderators check if it is the same person — both at the video and at the profile picture.
We can assure the person you are talking to is the person you see in the profile. Lastly, we verify if the personal documents user attaches are valid.
Also, we try to make sure that all the validated members are interested in communication with other members of the website. However, please keep in mind, that every user communicates the way he/she is used to in real life. We cannot and shall not control who they can like or not or the way they speak and how it sounds.
We will be glad to assist you in case of any additional questions. Please contact us via support@Orchidromance.com if any assistance is needed or you have any questions about members or the process of using the platform. We will be glad to help you!
Respectfully,
Orchidromance Customer Support
A big plus of OrchidRomance is that you can quickly find interesting friends here. Because here everything is carefully checked during registration, so there is no place for fake profiles. Corresponding in chats is possible immediately after registration. I received my first invitations an hour after I purchased my paid package and placed my profile on the site.
Dear Kevin,
We do appreciate you sharing your feedback with us!
We are delighted to hear that you are having a good time on our website! Your positive experience is truly important for us.
Please do not hesitate to reach us at any time in case any questions arise as we are always at your service.
Best regards,
OrchidRomance Customer Support
OrchidRomance is a very nice and thoughtful site. It is very safe and secure. I like that they don't make you pay for every step and just for fun. It's free to browse through all the profiles and you can even write to a few people for bonus credits. So find an interesting interlocutor here is quite real, almost no fakes. In short, I advise everyone.
Dear Karen,
Thank you so much for taking the time to leave us a positive review. We appreciate it!
Contact us via support@OrchidRomance.com if some questions pop up. We will be glad to assist you.
Best Wishes,
OrchidRomance Customer Support
OrchidRomance is a cool place to chat. The probability of meeting interlocutors is high. The profiles are safe and checked, so they are all real. This can be clearly seen from photos.
Dear Job,
Thank you for rating OrchidRomance platform.
We are pleased to hear that enjoy our services and this comfortable place for communication.
Best Regards,
Support Team OrchidRomance
How to register and communicate at OrchidRomance is not hard to understand. Controls are intuitive. That's why I'm happy to correspond here with very cool and pleasant interlocutors. It's easy to avoid unwanted contacts here, you can just ban them.
Dear Bernt,
Thank you for rating the OrchidRomance platform.
We are pleased to hear that enjoy our services and this comfortable place for communication.
Best Regards,
Support Team OrchidRomance
About the Business
Break free from routine with OrchidRomance, a space designed for lighthearted and engaging romantic communication. Whether you're looking for easygoing conversations or heartfelt exchanges, this platform provides a welcoming space where emotions flow naturally. OrchidRomance makes romantic communication feel effortless. Connect with like-minded individuals, enjoy uplifting conversations, and explore interactions that bring warmth and excitement to your day. Every dialogue is an opportunity to share thoughts, exchange perspectives, and experience the joy of meaningful connection—without pressure or expectations. At OrchidRomance, we believe that romance begins with simple, enjoyable conversations. Here, every interaction offers the chance to feel inspired, appreciated, and connected in a way that feels natural. Join OrchidRomance today and rediscover the excitement of romantic communication. Let each conversation add warmth, positivity, and new energy to your routine.
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Realm,
We check validated members' profiles carefully. Firstly, in order to register, every member takes a short video of herself / himself holding the ID, stating the current date, and confirming his/her consent for the registration out loud. Secondly, we verify if the information provided in the registration video corresponds to his/her profile info. Our moderators check if it is the same person — both at the video and at the profile picture. Thus, we can assure the person you are talking to is the person you see in the profile. Lastly, we verify if the personal documents member attaches are valid.
If any profile does not meet the requirements of the check-up at any of the abovementioned stages, it gets deactivated.
There are many good-looking members on the platform. Living in the social media age, you can't always tell where it is the natural beauty and where it is a great make-up, light and professionally taken photos. It is only natural for every member to try to present himself/herself in the best way possible.
We try to make sure that all the validated members are interested in communication with other members of the website. For this purpose, we introduced the difficult procedure of verification steps for them. All of the members consciously made their decision to verify and register their accounts on the website to communicate with penfriends they find here and move forward beyond the platform if everything is going well.
We’re here for you anytime.
Please feel free to contact us via support@OrchidRomance.com in case of any questions.
Kind Regards,
OrchidRomance Customer Support