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OrchidRomanceReviews 8,634

4.0
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OrchidRomance Reviews Summary

Orchid Romance garners mixed feedback from its users, with many appreciating the quality and diversity of profiles, describing the service as a viable option for serious relationships. However, concerns about high costs and the authenticity of user interactions frequently emerge, leading to skepticism regarding the sincerity of members. While some users report positive experiences with customer service, others express frustration over slow response times and perceived robotic communication. Overall, the platform's reputation is shaped by a blend of potential and disappointment, with a need for improved transparency and value in its pricing structure.

This summary is generated by AI, based on text from customer reviews

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33
Australia
1 review
0 helpful votes
Follow WARREN T.
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Too expensive and too difficult to meet a lady, it's is supposed to be a dating site and you place many obstacles in the way

Date of experience: August 25, 2022
Support Team L. OrchidRomance Rep
over a year old

Dear Warren,

Thank you for rating OrchidRomance platform.

Please, note that our website is an online-international communication platform where our user’s satisfaction is our primary focus. We provide our users with a fast and convenient environment to initiate communication and share different ideas, traditions, and knowledge with other users of the website. Therefore, we cannot promise anything about marriage or coming to another country, however, we would be very pleased to hear if your relationship taking that direction.

We maintain a high level of customer support, which comes at a certain expense. There are different departments that care about our clients’ privacy and safety, investigate unusual cases to prevent different unexpected situations, and are aimed at providing only real and live communication. We are always at our customers’ service and ready to assist in any situations occurred.

However, we are always glad to offer some free credits to our customers, so please contact us via support@orchidromance.com in order to learn the details.

However, please kindly note that it is always up to you on how to build your further communication.

From our side, we provide a safe and comfortable place for communication and we cannot force our members to stay in touch or move further on in their relationships. Your communication and further interaction depend solely on both of you.

We would also greatly appreciate it if you decide to review the feedback and rate us higher.
Looking forward to your reply!

Best Regards,
Support Team OrchidRomance

Texas
1 review
0 helpful votes
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Your site is poorly ran, it has caused me to spend more money for credits

OrchidRomance attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 25, 2022
California
1 review
4 helpful votes
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Thus far my experience has been warm at best, way to many charges, feels like you're charged just to breath. The site could benefit by making sure your credits went further, definitely cut back on a large number of fees. The women, seem to be to good to be true, the conversations don't seem real at times. They come off as sweet to get your attention, then it seems, staged, almost like they have to drag things out, job like. I will give it a try a bit longer but the truth is with every passing moment I becomes disappointed and regret the promise I made to give this site an opportunity.

OrchidRomance attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 25, 2022
Montana
1 review
0 helpful votes
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Beautiful l will l just want a good true lady with big heart just like what I have please l want to see more pictures

Date of experience: August 25, 2022
Support Team O. OrchidRomance Rep
over a year old

Dear Billy,

Thank you for taking the time to express your thoughts and share your feedback with us!

We wish you a pleasant stay on our website!

Kind regards,
Orchidromance Customer Support

GB
1 review
0 helpful votes
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A bit skeptical to with whom or are communicating with is a real person. And not just a program/ A. I. ( artificial intelligence).

OrchidRomance attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 24, 2022
Support Team O. OrchidRomance Rep
over a year old

Dear David,

I do share your concerns and I realize that trusting someone you talk to is crucial for you. From our side, we have done everything to make the platform safe. We have established the process of the ladies' verification by our Regional Partners. If someone doesn't seem real to you or behaves suspiciously as you might think, you can always share this with our 24/7 Customer Support. We will immediately review any situation that happened.

We check validated members' profiles carefully. Firstly, in order to register, every member takes a short video of herself / himself holding the ID, stating the current date, and confirming his/her consent for the registration out loud. Secondly, we verify if the information provided in the registration video corresponds to his/her profile info. Our moderators check if it is the same person — both at the video and at the profile picture. Thus, we can assure the person you are talking to is the person you see in the profile. Lastly, we verify if the personal documents member attaches are valid.

If any profile does not meet the requirements of the check-up at any of the abovementioned stages, it gets deactivated.

We’re here for you anytime.

Please feel free to contact us via support@OrchidRomance.com in case of any questions.

Kind Regards,
OrchidRomance Customer Support

Australia
1 review
1 helpful vote
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Country selection in search doesn't remember country selection. Ran out of credits straight away

Date of experience: August 24, 2022
Support Team B. OrchidRomance Rep
over a year old

Dear Peter,

You can use the Search option at the top of the list of the members, registered with us. By clicking the “Filters” button, you can sort members by location and age. Could you please specify what exactly is not working? We will be glad to assist you.

We would like to bring your attention to the fact there is no need to pay for a monthly/annual subscription in order to use all the benefits. You only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those.

If you are an active member, you might get a set of free bonuses. Would you like to find out more about what those might be?

If there’s anything we can do to help you further, let us know via support@OrchidRomance.com.

Sincerely,
OrchidRomance Customer Support

Australia
1 review
0 helpful votes
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I have enjoyed the experience so far thankyou very much. May I ask you a serious question... I don't have access to a credit card however I do have a paypal account do you deal with PayPal?

Date of experience: August 23, 2022
Support Team O. OrchidRomance Rep
over a year old

Dear Mark,

Thank you very much for sharing your feedback with us. Voicing your opinion really matters and helps us to improve our services!

As for the payment options we have several of them, however, please contact us directly and we will let you know what we have.

Kindly contact us via support@orchidromance.com in case you need any further assistance. We will be there for you!

With best regards,
Orchidromance Customer Support

New Jersey
1 review
0 helpful votes
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It's great, just new on here but chatting with someone already.

Date of experience: August 23, 2022
SupportTeam A. OrchidRomance Rep
over a year old

Dear Karen,

We do appreciate you sharing your feedback with us!

We are delighted to hear that you are having a good time on our website! Your positive experience is truly important for us.

Please do not hesitate to reach us at any time in case any questions arise as we are always at your service.

Best regards,
OrchidRomance Customer Support

Washington
1 review
0 helpful votes
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Good site filled with pretty girls
August 23, 2022

Good site filled with pretty girls. Only downside is shortage of coins. Though I understand why to pay for coins. It just sucks when I cant talk to someone long.

Date of experience: August 23, 2022
Support Team O. OrchidRomance Rep
over a year old

Dear Damien,

Thank you for taking the time to express your thoughts and share your feedback with us!

You are absolutely right that in order to interact with other users, you have to buy the credits. Have a look at our credit packages and select the one you wish.

Contact us via support@orchidromance.com if some questions pop up. We will be glad to assist you.

Many thanks,
Orchidromance Customer Support

Washington
1 review
4 helpful votes
Follow Robert S.
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I like the site and have found about half od the responses I get to be of an AI robotic response. I will make a comment or ask a question in a one on one conversation and the response has nothing to do with my question but leads me down a path of responding so I can spend more credits. I have tested this observation and it seems to hold up. Making money is fine but creating an environment that requires me to spend credits is a bit unwarranted. This just my opinion

Date of experience: August 22, 2022
Support Team L. OrchidRomance Rep
over a year old

Dear Robert,

Thank you for rating OrchidRomance platform.

We would be glad to learn more about your troubles in using the website as we strive for perfection!

Please, contact us via support@orchidromance.com and share all the details regarding your feedback on the platform that you rated 3 stars.

We would also greatly appreciate it if you decide to review the feedback and rate us higher.
Looking forward to your reply!

Best Regards,
Support Team OrchidRomance

New Zealand
1 review
0 helpful votes
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Well 1she OK an 2nd one haven't talk to her no answer because you pop up an I was looking to met friends plus I'm into male not female so I thort yous were showing male not female but I don't mind if they looking f rriiendship not a relationship

Date of experience: August 21, 2022
Support Team B. OrchidRomance Rep
over a year old

Dear Sonia,

Thank you for rating OrchidRomance platform.
We are pleased to hear that enjoy our services and this comfortable place for communication.

Our website is an online-international communication platform where our user’s satisfaction is our primary focus. We provide our users with a fast and convenient environment to initiate communication and share different ideas, traditions, and knowledge with other users of the website.

You may use the Search option available on the website in order to find members from the preferred location or gender.

We would also greatly appreciate it if you decide to review the feedback and rate us higher.
Looking forward to your reply!

Best Regards,
Support Team OrchidRomance

California
1 review
0 helpful votes
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Very nice ladies here on this site :) just have to find the one :))

Date of experience: August 20, 2022
Support Team O. OrchidRomance Rep
over a year old

Dear Robi,

Hello and thanks for leaving your review.

We're delighted to know about your experience.

Kind regards,
OrchidRomance Customer Support

Minnesota
1 review
0 helpful votes
Follow Wally E.
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I'm looking for a girl from the Philippines, but I locked in in China and have to select my choice.

Date of experience: August 20, 2022
Support Team O. OrchidRomance Rep
over a year old

Dear Wally,

Thank you for taking the time to share your thoughts and feedback with us!

As our website is an online-international communication platform, people from various countries are able to use our services. You can use the Search option at the top of the list of the users, registered with us. By clicking on the “Filters” button, you can sort users by location and age to find people who match your specific preferences. We recommend that you start a conversation with people you like, thus you will be able to get to know them better and find out if they are from your area. Follow your heart and you will definitely find your friend on our website!

If you have some specific questions related to our service or need assistance - please contact us via Support@Orchidromance.com and we will be glad to help.

Best regards,
Orchidromance Customer Support

GB
1 review
0 helpful votes
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Waste of time and money
September 18, 2022

Most of the site members are bots, I liked loads of profiles after a while to test a theory. Many will reply instantly with stupid generic questions that many repeat. The best one was "Do you like BMW?" which if one did it I would think bit random for a first opening message. However atleast 3-4 of the replies were the same thing, and other automated messages.
Besides that, none of them are willing to use a burner email to chat to you, they will confess there love to you but god forbid they would simply use an email or messager site that is free for both of you. Its 2022 I was chatting on MSN when I was young adding strangers and chatrooms etc maybe the odd person would care but its too common for me. They must be getting paid or have some incentive to stay on there. The privacy thing is a red herring as they happierly send you loads of pictures, you could just as easierly create a fake email and offer than if you wanted to. Anyway not worth it really.

Date of experience: August 19, 2022
SupportTeam A. OrchidRomance Rep
over a year old

Dear Game,
Thanks for sharing your feedback.

We are sorry to hear your experience didn’t match your expectations.

Please note that our trusted users’ profiles are confirmed by verifying their ID and background. Firstly, in order to register, every trusted user takes a short video of herself holding her ID, stating the current date, and confirming her consent for the registration out loud. Secondly, we verify if the information provided in the registration video corresponds to her profile info. Our moderators check if it is the same person — both at the video and at the profile picture. Thus, we can assure the person you are talking to is the person you see in the profile.

Our affiliate partners make sure that there are no bogus profiles, that the user you look at in the profile pictures is the user you are corresponding with (such profiles have the label "Trusted User").

Please feel free to reach out to our support@orchidromance.com email with any further comments, concerns, or suggestions you wish to share.
We would love to make things right if you give us another chance.

Best regards,
OrchidRomance Support Team

Australia
1 review
0 helpful votes
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I am overjoyed to meet such a wonderful lady I chose

Date of experience: August 19, 2022
Support Team O. OrchidRomance Rep
over a year old

Dear Noel,

Thank you for sharing a review of your recent experience!

Our team is committed to providing high-quality customer service, and we’re thrilled to hear that our platform made a good impression on you.

If you have any other questions, feel free to contact us via support@Orchidromance.com.

Best Regards,
Orchidromance Customer Support

Ireland
1 review
0 helpful votes
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P. Ss 9f s. H. t
September 17, 2022

I use app 5 months i lose just money, woman get sick and told me she die soon that site is joke and scam i lose 1500dollars and after i g9t contact to woman she not mail me and just say im seek or my doughter is in hospital, and after i want my money from site she block me

Date of experience: August 18, 2022
SupportTeam A. OrchidRomance Rep
over a year old

Dear Michal,

Please be kindly informed that our website is an online-international communication platform where our member’s satisfaction is our primary focus. We review every complaint individually and always strive to resolve any problem in a satisfactory way.

From our end, we do not tolerate such violations as the scam or deception. We always do our best to make sure that every user follows the terms of our platform and take measures if we find any signs of violations.

We carefully consider all complaints received from members of our website. If such complaints allege the dishonesty of a member and breach of our terms, we investigate them. If we notice impersonation and deception, we block and blacklist the member.

It is real life. Every member communicates the way he/she likes. We cannot and shall not control your personal communication, it only depends on both of you. Members are here to communicate with other members, to find a pen-friend or even a partner, or for any other purpose they deem fit with our terms and conditions, and they are free to do so. From our side, we try to provide every member with a positive communication experience on the platform.

Please be advised that we are not able to force members of the website to communicate via personal email. We highly recommend clarifying such things with a member yourself. If the person blocked you without any particular reason (according to the screenshot you sent), we could try to clear up with the member in question the valid reason for blocking you or stopping communication.

Kindly contact us via support@orchidromance.com so we could review your issue more closely.

With best regards,
Orchidromance Customer Support

California
1 review
0 helpful votes
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My first time ever and I like it so far
August 17, 2022

My first time ever and I like it so far. Easy and learning fast.

Date of experience: August 17, 2022
Support Team O. OrchidRomance Rep
over a year old

Dear James,

Thanks for the feedback you submitted.

It is a pleasure to know your opinion about our platform.

Best regards,
OrchidRomance Customer Support

Idaho
1 review
0 helpful votes
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Not a fan of the credits system, but I have only been using the system for a little bit, so we'll see how it goes.

Date of experience: August 17, 2022
SupportTeam A. OrchidRomance Rep
over a year old

Dear Boyd,
Thanks for your review!

We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time.

Please reach out to support@orchidromance.com with any further comments or suggestions you wish to share.
Again, thank you for taking the time to review our website!

Best regards,
OrchidRomance Customer Support

Oregon
1 review
0 helpful votes
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Chinese only be better if more Japanese or Korean were on here.

Date of experience: August 17, 2022
SupportTeam A. OrchidRomance Rep
over a year old

Dear Robert,
Thanks for your review!

We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time.

Please reach out to support@orchidromance.com with any further comments or suggestions you wish to share.
Again, thank you for taking the time to review our website!

Best regards,
OrchidRomance Customer Support

Ohio
1 review
0 helpful votes
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I've enjoyed the experience and the quality of people you get to meet they are more unturned with themselves and what they are looking for as well thank you.

Date of experience: August 17, 2022
Support Team O. OrchidRomance Rep
over a year old

Dear Member,

It's always a pleasure seeing you. Thanks so much for your positive feedback and good vibes. We're happy that you're happy, and we're looking forward to your next visit.

Kindly contact us via support@Orchidromance.com in case you need any further assistance. We will be there for you.

Kind Regards,
Orchidromance Customer Support

About the Business

Break free from routine with OrchidRomance, a space designed for lighthearted and engaging romantic communication. Whether you're looking for easygoing conversations or heartfelt exchanges, this platform provides a welcoming space where emotions flow naturally. OrchidRomance makes romantic communication feel effortless. Connect with like-minded individuals, enjoy uplifting conversations, and explore interactions that bring warmth and excitement to your day. Every dialogue is an opportunity to share thoughts, exchange perspectives, and experience the joy of meaningful connection—without pressure or expectations. At OrchidRomance, we believe that romance begins with simple, enjoyable conversations. Here, every interaction offers the chance to feel inspired, appreciated, and connected in a way that feels natural. Join OrchidRomance today and rediscover the excitement of romantic communication. Let each conversation add warmth, positivity, and new energy to your routine.