OrchidRomance Reviews Summary
Orchid Romance garners mixed feedback from its users, with many appreciating the quality and diversity of profiles, describing the service as a viable option for serious relationships. However, concerns about high costs and the authenticity of user interactions frequently emerge, leading to skepticism regarding the sincerity of members. While some users report positive experiences with customer service, others express frustration over slow response times and perceived robotic communication. Overall, the platform's reputation is shaped by a blend of potential and disappointment, with a need for improved transparency and value in its pricing structure.
This summary is generated by AI, based on text from customer reviews
Very good and easy to use and easy to meet people and get a friend
It is too hard to find unread messages in the chat area. I have so many women that have messaged me if I search the name the website freezes up!
Dear Raymond,
Thanks for your review!
We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time.
Please reach out to support@orchidromance.com with any further comments or suggestions you wish to share.
Again, thank you for taking the time to review our website!
Best regards,
OrchidRomance Customer Support
I asked for women that is in Indiana and that's not what I received
Dear Larry,
Thanks for your review!
We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time.
Please reach out to support@orchidromance.com with any further comments or suggestions you wish to share.
Again, thank you for taking the time to review our website!
Best regards,
OrchidRomance Customer Support
I hate this app you have to purchase give me a truthful answer the people I'm talking to aren't real
Dear Dyrell,
We would be glad to learn more about your troubles in using the website as we strive for perfection!
We may assure you that we ask our members to complete the verification procedure and confirm their identity. They do so by presenting documents and recording a video. Once the Moderation team receives such information, the member's profile becomes verified, meaning there is a Verified Member sign.
If you have any doubts regarding any member on the site, please provide us with their profile ID numbers, gathering as many details as you can regarding that issue along with the comments describing the issue you have faced, or any of your concerns regarding those members. Then please send that information with the proofs to support@orchidromance.com and we will check the case.
We would also greatly appreciate it if you decide to review the feedback and rate us higher.
Looking forward to your reply!
Best Regards,
Support Team OrchidRomance
Your 'search' need help... when I pick a country under 'filters' I only get to look at one profile and then it reverts back to all countries. This is a HUGE flaw and the reason I won't be paying you any money.
Dear Gio,
We would be glad to learn more about your troubles in using the website as we strive for perfection!
Please, contact us via support@orchidromance.com and share all the details regarding your feedback on the platform that you rated 1 star.
We would also greatly appreciate it if you decide to review the feedback and rate us higher.
Looking forward to your reply!
Best Regards,
Support Team OrchidRomance
I start to question if the girls are even real on here.
Dear Customer,
Thank you for the review of our website!
Please, be kindly informed that we check members' profiles carefully. Firstly, in order to register, every user takes a short video of herself holding the ID, stating the current date, and confirming his/her consent for the registration out loud. Secondly, we verify if the information provided in the registration video corresponds to his/her profile info. Thus, we can assure the person you are talking to is the person you see in the profile.
Still have some concerns? Please contact us back. We will be glad to help you.
Best regards,
Orchidromance Customer Support
Very enjoyable! This site is a high end spot and stands apart from the low class norm!
Dear Andy,
Thank you for commenting!
That is the best evaluation I saw today, thank you!
Have a wonderful day and state safe!
Best regards,
Orchidromance Customer Support
I'm not sure the site is real. I will let you know asap
Dear Customer,
I do share your concerns and I realize that trusting someone you talk to is crucial for you. From our side, we have done everything to make the platform safe.
We are building a secure platform where we try to make sure the person on the other side of the screen is real and interested in communication. To do so, we have arranged communication with Regional Partners worldwide so they could assist with the registration of the ladies from their countries. Passing the verification in person is more trustworthy since the member will be interviewed eye to eye.
Our website allows special features for you to dispel the doubts regarding the ladies’ authenticity and sincere intentions to be here. You can set up a real date with one of our members to be able to meet the lady in person and make sure she is exactly the one you are communicating with.
Because of the abovementioned steps, we can be sure that there is no scam or fraud on our website.
Please note that you are always able to reach us via support@orchidromance.com
Best Regards,
Orchidromance Customer Support
Just wish I could get one last message to go through to inform the one I'm chatting with that it will take some time to get more credits so we can stay connected
Dear Shawn,
Thanks a lot for submitting your feedback!
Should you have any additional questions, please contact us via support@orchidromance.com email at any time.
Best regards,
OrchidRomance Customer Support
I met Li Hui back in April 2022, but she was in her 40's in her profile, I just reconnected with her this last couple of weeks and her profile has changed stating she is 29, which Is correct or is she a player?
Dear Divad,
Thanks for sharing your feedback!
At this point, we would like to let you know that we would like the opportunity to investigate your feedback further.
Could you please contact us at support@orchidromance.com? We’ll work with you to help you on the matter you reported as quickly as possible.
Please feel free to reach out to our support@orchidromance.com email with any further comments, concerns, or suggestions you wish to share.
Best regards,
OrchidRomance Support Team
I would love to meet that special someone are these girls real or robots
Dear Donn,
We are extremely grateful that you took the time out to leave us a review!
Please reach us via support@OrchidRomance.com in case of any help needed. We wish you a pleasant time on our platform!
Sincerely,
OrchidRomance Customer Support
Need more free minutes for people who cannot afford a lot right now it's hard give us plenty of time to get to know the girl before the time Runs Out would help give us a reason to buy more time
Dear Bri,
Thank you for rating OrchidRomance platform.
Please, kindly note that you can easily browse profiles for free. However, in order to view personal photos or chat with other users, you will need to be a paid member and purchase credits.
You can choose among various packages and try the cheapest ones in order to understand how our project really works. Moreover, all our new users receive an offer of 20 free credits to try out our services upon registration. To continue communicating further on, the system will ask to obtain more credits.
We maintain a high level of customer support, which comes at a certain expense. There are different departments that care about our clients’ privacy and safety, investigate unusual cases to prevent different unexpected situations, and are aimed at providing only real and live communication. We are always at our customers’ service and ready to assist in any situations occurred.
However, we are always glad to offer some free credits to our customers, so please contact us via support@orchidromance.com in order to learn the details.
We would also greatly appreciate it if you decide to review the feedback and rate us higher.
Looking forward to your reply!
Best Regards,
Support Team OrchidRomance
I'm being asked all kinds of weird questions with no feed back with my questions
Dear Gee,
We would be glad to learn more about your troubles in using the website as we strive for perfection!
Please, contact us via support@orchidromance.com and share all the details regarding your feedback on the platform that you rated 3 stars.
Please, note that some members may use general messages found on the Internet or translated, e.g. by Google translator or the translator, to set up an initial contact. They have no access to what other members write.
We would also greatly appreciate it if you decide to review the feedback and rate us higher.
Looking forward to your reply!
Best Regards,
Support Team OrchidRomance
I'm wanting to find someone to spend quality time with
Dear David,
Our website is an online-international communication platform. You can use the Search option at the top of the list of the members, registered with us. By clicking the “Filters” button, you can sort members by location and age.
If there’s anything we can do to help you further, let us know via support@orchidromance.com
Sincerely,
Orchidromance Customer Support
So far so good, it has been great, the sad thing is the girls are so far away.
Dear Sam,
On behalf of our team, thanks so much for this positive review. It means a lot to us!
As our website is an online-international communication platform, people from various countries are able to use our services. You can use the Search option at the top of the list of the members, registered with us. By clicking the “Filters” button, you can sort members by location and age.
Kind Regards,
Orchidromance Customer Support
The credits seem to disappear very quickly which makes communication difficult
Dear Ian,
Thank you for sharing your feedback!
It is true, our platform is quite expensive. However, we would like to bring your attention to the fact there is no need to pay for a monthly/annual subscription in order to use all the benefits. You only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those.
Moreover, if you are an active member, you might get a set of free bonuses. Just contact our professional support team via support@orchidromance.com and we will be glad to provide you with the necessary information in the shortest terms.
Best regards,
OrchidRomance Customer Support
Nobody wants to actually get to know you, all they want to do is send pictures and eat your credits up. I ask questions to get to know them and they ignore them and just talk dirty, I'm not here for that, that stuff should come once you get to know them. I ask one person for something and everyone does it like same people are answering you.
Dear Johnny,
We are sorry to hear about your experience on our platform.
It is important for us to make sure that all the validated members are interested in communication with other members of the website. For this purpose, we introduced the difficult procedure of verification steps for them.
Firstly, in order to register, every member takes a short video of herself / himself holding the ID, stating the current date, and confirming his/her consent for the registration out loud. Secondly, we verify if the information provided in the registration video corresponds to his/her profile info. Our moderators check if it is the same person — both at the video and at the profile picture. Thus, we can assure the person you are talking to is the person you see in the profile. Lastly, we verify if the personal documents member attaches are valid.
If any profile does not meet the requirements of the check-up at any of the abovementioned stages, it gets deactivated.
All of the members consciously made their decision to verify and register their accounts on the website to communicate with penfriends they find here and move forward beyond the platform if everything is going well.
We would be glad to hear more details about your communication experience on the website. Please contact us via support@orchidromance.com and our professional support team will be glad to assist you with this issue.
Looking forward to hearing from you soon!
Best regards,
OrchidRomance Customer Support
It would be better if it didn't cost so much to keep chatting you start and then you are out of credits and can not buy more
Dear David,
Thank you so much for this review!
We appreciate you help us to improve the website, and we are always glad to hear new ideas.
It is true, our platform is quite expensive. However, we would like to bring your attention to the fact there is no need to pay for a monthly/annual subscription in order to use all the benefits. You only pay for the services you are provided with.
You get to choose the services that are of your interest and control your spending on those. If you are an active member, you might get a set of free bonuses. Would you like to find out more about what those might be?
We’re here for you anytime.
Please feel free to contact us via support@OrchidRomance.com in case of any questions.
Kind Regards,
OrchidRomance Customer Support
I like the interactive and visually engaging options for communicating with your romance interest.
Dear Curtis,
Thank you for the review, it is great!
It may mean that we are on the right way, thank you, Curtis!
Wishing you nothing but a great day!
Best regards,
Orchidromance Customer Support
Your buy credits to talk is ridiculous. Many, many sites allow free chat. Your pay to talk, especially per minute is a zero sum answer. You have a high turn over rate of users, right? This is why. Look how many accounts are inactive.
Bluntly, it is not worth buying credits here. From Okcupid, match, CMB, or a hundred other sites where there is no charge.
Dear Alex,
Thank you for the review of our website!
Let me please inform you that there is a great team who cares about your well-being on the website and that is why if you wish to use some additional features of the website there is a need to be a paid member.
Should you have any questions, please contact us back at support@orchidromance.com. We will be glad to help you.
Best regards,
Orchidromance Customer Support
About the Business
Break free from routine with OrchidRomance, a space designed for lighthearted and engaging romantic communication. Whether you're looking for easygoing conversations or heartfelt exchanges, this platform provides a welcoming space where emotions flow naturally. OrchidRomance makes romantic communication feel effortless. Connect with like-minded individuals, enjoy uplifting conversations, and explore interactions that bring warmth and excitement to your day. Every dialogue is an opportunity to share thoughts, exchange perspectives, and experience the joy of meaningful connection—without pressure or expectations. At OrchidRomance, we believe that romance begins with simple, enjoyable conversations. Here, every interaction offers the chance to feel inspired, appreciated, and connected in a way that feels natural. Join OrchidRomance today and rediscover the excitement of romantic communication. Let each conversation add warmth, positivity, and new energy to your routine.
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Marcus,
Thank you so much for taking the time to leave us this amazing review!
We are so happy to hear that you are enjoying the experience.
We put customer experience and satisfaction as our main priority, and your review reaffirms the hard work we put in every day.
Feel free to reach us via support@orchidromance.com email at anytime. We are always at your service!
Best regards,
Customer Support