Oravo

I am very happy and satisfied with my purchase. The 2.25 carats Pink Sapphire Engagement Ring in sterling silver is beautiful! The price was great and very fast shipping! I have no complaints and look forward to ordering from Oravo again.

I decided to purchase a promise ring for my girlfriend, and went with Oravo's SR9810 - Amethyst Heart Cut in Sterling Silver with 8 CZ stones. After finding the ring on their site, and proceeding to Checkout, I kept a close eye on the total amount I was being billed, especially when the Shipping was added (free 5-9 days). It wasn't until I reached the "You've just been billed" page that I saw the total DOUBLE! It went from $29.99 to $58.99 and sent me into "Stop Order" mode. After a couple of emails and a contact on the site a refund was issued. Then I sent an email confirming I can now order just the ONE ring without hassle, and I get this response: "You can order another one if you really want to." If I really want to? Do they think they screwed up that bad, as to give me a break to shop elsewhere? What happened to, "Let me assure you we want you to order another, and return for all your jewelry needs."? Bottom line: They fixed the mistake, blamed me by telling me to check my cart before payment (haha), and then they don't show the slightest concern for maintaining a relationship. I don't think I could recommend this site until I receive my order as promised. Get it? UPDATE: I decided to investigate this company after putting two and two together. It all started with a trip to Walmart.com for the ring. I found it, ordered it from Walmart affiliate, Wayfair and they shipped from Diamond Bar, Ca. I ordered the wrong size ring, so I returned it for a refund. Then, after finding they did not have any more in stock, I went to the source- Oravo.com. Oravo supplies Walmart (and Wayfair) with jewelry. Now, after looking up this business, I find it is run from a private residence in Diamond Bar, they make $58,000/year in revenue, and the sole owner and employee is Rohan Vora! Does this sound like a nightmare to anyone else? Wow, Walmart... You are not the leader you make yourself out to be!