OPT7

I ordered a tailgate light bar w/rear sensor. They sent this one order in two different shipments and used two different carriers. Something is not right about this. The Light Bar was 60" long and the carrier (USPS) said they left it in or at the mailbox. I have a community mailbox which is only large enough for letters and small packages. There is no way they could have put a 60" light bar in that mailbox, yet OPT7 is sticking to their "delivered" notice. Then they pull you through the ringer to get any justification. They only offer a discount on another product, "that ain't happening," or they may give a courtesy replacement if you have a police report or a lost/stolen letter from the carrier. This whole thing is a scam. Why would a company split an order and use two different carriers. STAY AWAY from OPT7.

I installed this light kit on my Vulcan nomad. Did a very meticulous professional installation. No sooner did the season start the led colors began to fail. First red then blue and eventually green and white. Then the lights would just flash on and off. I had a replacement module sent to me and it fixed the problem for two days. Red stopped working again and red for me is the important color for nighttime driving. I am not one for opting for cheap stuff and didn't realize i was going cheap with this system. I have asked about a professional level module -commercial grade but they don't make one. Many hours installing this system has been wasted. Would not recommend unless they offer an upgraded processor / light control module.

This website is all dolled up but in this case looks can be very deceiving. I bought many products from this website in a very short period of time. Every single product I bought has failed. This includes two HID kits and two HID fog light kits. Most of the time the ballasts quit working after a few weeks. The only contact method they provide is by email. Which on average takes weeks for them to respond. When I finally was able to return my items they never issued the return. Stay away!

Had OPT7 headlights for only 2.5 years and one started blinking when hot so I tried to warranty the light. OPT7 told me the light was out of warranty and that the fluxbeam was also discontinued. The last thing they said was to look elsewhere for a replacement. So not only did they not try and make it right they told me to go somewhere else. REAL NICE! So now I have to buy a new set of lights so they match. Wish I wouldnt have wasted my money, and this is after buying 7 sets of lights for my vehicles. Their customer service SUCKS! Beware. Also I wouldnt have even give them 1 star but cant leave a review without one.

Ordered a set of bulbs for 2014 VW Jetta, was led to believe they were vehicle specific and they are not, require a special bracket or modification to install. Wires are way to long. Customer support was no good and they would not take the product back they said it was outside the return window. I had ordered the product in July and it did sit on my shelf until January when I had time to try and install. I would suggest getting a set of bulbs that are plug and play. There are a few out there, same price less hassle.

First off I contacted customer service with a warranty claim on a defective HID ballast right out of the box. It takes nearly a week for a response with every email. After running me around with troubleshooting tips and telling me that they would replace the bad part, they decided not too. The first emails said "Sorry to hear about the one bulb not performing as expected. In cases like this I can simply replace the component that is not working correctly with a brand new part." and "Let me know the results and I will get that part shipped out ASAP, thank you!" But when I provided them a copy of my invoice they told me "Unfortunately, I will not be able to send replacement parts as this kit was ordered through warehouse deals, inc, and not OPT-7."
I ordered the light from Amazon, Warehouse Deals, NIB with 2 Year Warranty, but they do not stand behind the product they make if Amazon or anyone else sells it.

Don't know who else that gave a negative review delt with Ben k. But their product is junk had to replace the under body kit twice and ben says you didn't hook it up right. You can clearly see that it wasn't sodered correctly. Don't waste your time or money dealing with these pos!

Service only give bot emails. No phone number to call. Lights faulty, avoid these lights. Tried 6 times to get help and was ignored

Product lasted less than 1 year! Customer Service wrote they would send a replacement but later wrote they would not.