OPSGEAR, INC.

I advise not to order anything from this group. Can't even call them a company. I ordered a gun holster for a Christmas gift In October. I received a confirmation with an order number as soon as I ordered. Waited and waited and waited for my holster. Sent e-mails and made phone calls (had to leave a voice message each time) and never got a response, nothing, nada, zero. They even billed my account for the money. Turned them into the Better Business Bureau, they didn't even get a response. I don't who or what is running this web site or whatever but they are a bunch of crooks!

Excellent site to shop from for all your tactical needs. When they first announced the new Multicam Black, this site had them in stock! I ordered the Shirt, Top, Pants, and Cap. All arrived in a timely manner. Customer service is excellent as well. They are quick to respond to any questions or concerns. They frequently have coupons that makes it that much sweeter to purchase from them. They also have a loyalty program, in which you can earn credit to use towards the website.

Ordered product 3-26-15
USPS received pickup request 4-7-15
USPS delivered 4-10-15
That means that means that OPGEAR took 12 days to ship one item. Contacted OPSGEAR 4-1-15 for tracking info, said sorry for delay. Received tracking info 4-6--15. I WOULD CALL THAT SLOW SHIPPING.

I hav ordered gear on four occasions from Opsgear and they hav always taken months to deliver. But, to be fair, they have always delivered eventually and the goods have always been spot on. This type of slow service usually points to poor systems, poor cash flow management, or both.

If I need something right now, Opsgear would not be on might go-to list. But if I can afford to wait, Opsgear's prices are very competitive an they have cut price international shipping if you spend more that US$200.

So I got part of my order a pair pants (20 days after I ordered it) that came in a 5.11 bag and return label. I could have ordered them from 5.11 my self much faster. I needed the shirt asap the pants I just ordered because I thought you guys sold those. If the shirt from the order is not here by next friday because I need it the weekend of the 11/6 dont bother sending. I dont think I have ever wait for 2 pieces of clothing that did not say they were not in stock on the website. Extremely disappoint with the way the company functions. I could have been notified it was going to take 20 plus days to get a t shirt so I could have looked else where.

Ordered my item over 3 months ago and still have not received item. Left many messages and never a call back. Sent email and the same person "Joshua" response that my order will be shipped with a week. And of course I still have not received item. Told them to refund me and they never reply. I'm out of $99 and no item. Stay away from this company. I will never purchase anything from them. The number they provide always say all reps are busy and to leave a message but they NEVER call back. Horrible company, would not recommend to anyone.

I ordered about $100 worth of gear from this website. I received a confirmation email immediately. Two days later I received an email talking me some items were in back order and that I would receive items separately. Two days after that I got another email telling me the warehouse has my order. After not receiving a shipping confirmation or a tracking number, I decided to email customer service. Once again I received an immediate automated response but waited days to hear from Josh who told we via email there was a product delay and my order would ship "soon". When I asked how long soon was a got a vague response and when asking how to cancel my order it was ignored. After another week I emailed again and have not received a response. What gives? At this point I just want to cancel my order and shop somewhere else.

Last August I ordered a pair of trousers and a shirt for a total of about $135.00. Waited a week before I was notified that the items were not slated to be shipped for awhile, citing "warehouse issues". I responded to them that I didn't have the time to wait for my items, and requested that the order be cancelled and my money refunded, per their "100% satisfaction guaranteed" claim. Crickets. Didn't hear a thing. Complained many times, left numerous phone messages and e-mails for them, threatening to make a complaint to the BBB and the federal government office of consumer affairs, all without any reply. Finally, I received a box with the items I ordered, but nothing else. I've never opened the box, trying to figure out a way to return it and have my money refunded. I will NEVER buy from these idiots again, and will warn any other person to stay away from them. I've left negative reviews wherever I can, and have told people about these losers. This is touted as a veteran-owned company, but it can't be because of the treatment people get from these clowns... a veteran would never do this to another veteran. They just want to tap into the "veteran-owned" consumer supply because vets tend to buy from other vets. It's a scam. Stay away, and spread the word. Make these guys go bankrupt!

My wife ordered me some tactical pants back in May and received the order confirmation. After 3 weeks she sent an email which they replied the pants were on back order for appx 2 weeks(sounds familiar right). Five weeks later still no pants and no email explaining the delay. I went to tactical gear.com and placed the same order. My wife sent an email to opsgear and cancelled the order. Still to this day we have still not received a refund or any further response. I had ordered from them in the past and had no issues, so I don't know what has changed but it is a shame considering they seem to cater to our military. On a side note, I received my order from Tactical Gear within 7 days of the order(they will continue to get my business).

I have placed 3 orders with this company and none of the product shipped. The 24hr confirmation is a scam. I have received no confirmation of shipment emails. I keep getting product emails advertising big discounts. I have called them and you can't get beyond a voice mail. I got emails between the CEO a Mr. Burnell and when I called the phone number and put in his name the company phone tree said he did not exist. I have cancelled my charges with my bank. I spent about $400.00 dollars on this site so hopefully the bank can get all the money back. You need to watch all these different companies that put something gear.com as the name this one is a scam. I can order the same product at the same price with Tacticalgear.com, I know they exist because I just talked with a live operator who promised delivery over night. Just make sure you check these companies out.