OpenTable

This site is a scam. It has given my computer a virus. Every time i log on to any food, hotel, car, travel site open table takes over and I can't get around it. STAY AWAY
It will not let you unsubscribe!

I got a nasty email from open table saying I didn't keep my reservation. This was about an hour after I left the restaurant. Since the employee didn't click something or acknowledge something, OpenTable cake at me with attitude. Will not use again. I will just call the restaurant directly than be harrassed by a company like OpenTable

The reservation worked fine, but they sent me an email accusing me of not showing up, and whining about how the restaurant had lost business. I did show up. We spent a bunch. Next time I will just phone the restaurant for a reservation, these people are very annoying.

For the third time, I have cancelled a reservation I made through open table online. I have the cancellation in my email. They sent me a nasty gram this morning that I did a no show, and unfortunately, there is nowhere to respond to them. Impossible to send them an email with proof, and of course, no human is around to take your call. I'm waiting for another app to appear and run them out of biz.

Well leave it to the techies to ruin a good thing. Open table no longer gives out checks and instead requires an electronic certificate that is only usable at a few restaurants not all of those where you can make reservations. I will stop using open table and start making the reservations myself again.

What a way to ruin a good system.

Good bye Open Table.

This is the worst booking app on the planet; hands down; the app jumps all over the place and has no stability; seems like this would be an easy app to set u but open table rates as the worst app I have ever used

Booked with Open Table only to be told an hour before the reservation that it wasn't valid because the restaurant is actually closed. Huge disappoint and a ruined evening. Contact the restaurants directly, do not trust this website.

The owners of Canyons in Blowing Rock sold recently & The Ridlgeline opened in its place.
My husband & I went there this morning for Sunday Brunch. No only were the drinks terrible and watered down, but we wound up walking out after an hour of waiting for our order.
Would not recommend at all!

Made a reservation for Macy's Walnut Room. Tried to cancel and their website would not let me cancel. No phone number or customer service email available, had to dispute charge on my credit card. Open Table must not understand what is going on in the world as it relates to Covid.

This is the second time they've "expired" my points, apparently because it was 2 weeks past 1 year since I last booked anything there. 2,600 points, or $26 toward a meal. And where you originally received credit for booking automatically, they've changed the app so that you have to check a box to receive your points. This will be the last time I'll book through Opentable.

Hasta la vista, baby.

Open Table is sooooo convenient! It helps us make our restaurant selecting and reservations much simpler, and it has a huge list of great restaurants in our area, as compared to other sites that only have a few on their list. Plus, online reservations are so much quicker and easier than calling a loud restaurant where you can barely hear the person, or being put on hold forever!

Line & Lure in the ilaini casino has the worst customer service, 30 minutes to get drinks never mind that the waitress was asked 3 times and finally the manager and even he got it wrong. Salads sat on the kitchen shelf (yes we were watching) for over 20 minutes.

I booked dinner for two to celebrate my girlfriends Birthday, using OpenTable.

Had it confirmed, turned up at the restaurant, to find the restaurant didn't even open on the night we booked.

OT responded to my email, by cancelling my booking. Don't risk a terrible night, book direct with restaurants.

The site sucks. They steal from you literally. Those points are a lie. They conveniently don't award them or wait until too much time has elapsed to then say you are past the 14 days required to make an inquiry. They don't respond and have awful customer service. Avoid them. There are new entrants like urban spoon and seatme now available.