• OnlineVitalUS

Overview

OnlineVitalUS has a rating of 1.4 stars from 144 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about OnlineVitalUS most frequently mention birth certificate, credit card, and phone number problems. OnlineVitalUS ranks 14th among Birth Certificates sites.

  • Service
    4
  • Value
    3
  • Shipping
    3
  • Returns
    3
  • Quality
    4
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
6
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • They do NOT send you your birth certificate tgey send you a BLANK APPLCATION to mail in yourself Total FRAUD
How would you rate OnlineVitalUS?
Top Positive Review

“Satisfied with the service offered”

April W.
6/15/18

I needed a birth certificate to register my son at school but I have a high-responsibility job and I don't have enough time to start looking for the right form. I wanted to avoid losing government filing fees if filed incorrectly (my sister told me that she got a rejection because of just one mistake). The Onlinevitalus.com team reviewed my application and I'm happy they did it because I made an error. Onlinevitalus.com made my life a little bit easier!

Top Critical Review

“Online Vital US total scam”

Daphne M.
3/18/24

They take your money and you get absolutely nothing. No email no certificate and no call. When I called them they told me to print out an application and take it to the health department to get the birth certificate. When I asked her what I paid $59 for she said it was for the application that they were going to mail us, but never received. I asked for a refund and email and still no email. No email even from time purchased over a month ago. Use Vital Check and no one else.

Reviews (144)

Rating

Timeframe

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Reviews that mention popular keywords

birth certificate (78)
Thumbnail of user aprilw84
1 review
47 helpful votes
June 15th, 2018

I needed a birth certificate to register my son at school but I have a high-responsibility job and I don't have enough time to start looking for the right form. I wanted to avoid losing government filing fees if filed incorrectly (my sister told me that she got a rejection because of just one mistake). The Onlinevitalus.com team reviewed my application and I'm happy they did it because I made an error. Onlinevitalus.com made my life a little bit easier!

Thumbnail of user dorothyj30
2 reviews
63 helpful votes
April 5th, 2018

I was dreading going through the process of getting my daughter's birth certificate but luckily I found onlinevitalus.com who made the whole application so simple with customized instructions for my state and I knew exactly what I needed to present, how much to pay and they completed the application for me. Excellent service and super fast!

Thumbnail of user mateoh19
1 review
1 helpful vote
May 24th, 2020

I have gone through a complicated moment, my mother died because of the COVID19 and in these moments it is complicated to do the paperwork for the confinement, I was searching by internet which was the best option and I got onlinevitalus it was the best option, they did everything for me online, I didn't have to leave my house and in 7 days I got my mother's death certificate. At times like this, this kind of service is appreciated.

Thumbnail of user spencerm40
6 reviews
59 helpful votes
June 15th, 2018

I'm super happy with the service. I needed a birth certificate to obtain my driver's license and I didn't have enough time to check the government paper forms because I was at high school's senior year (many things to do before starting college!). Onlinevitalus.com helped me to avoid confusing instructions with a quick and personalized assistance.

Thumbnail of user jenniferh526
1 review
47 helpful votes
June 28th, 2018

Getting married might look wonderful but it requires to prepare so many things at the same time. One of the things I had to take care of was my birth certificate. I thought it would be a tedious experience but having the chance to complete the online application form at home was amazing because I didn't have to go anywhere. It was more complicated choosing my wedding bouquet than obtaining my birth certificate!

Thumbnail of user ashleyt141
1 review
47 helpful votes
May 29th, 2018

I've used this website twice now and am super happy with the result, the first time everything was straightforward and quick to get my own birth certificate and the second time, they made sure I had everything in order to get my husband's birth certificate and made corrections that I'd missed so I didn't lose the fee and have to re-apply! Thanks guys

Thumbnail of user rondav6
2 reviews
0 helpful votes
August 20th, 2020

This is the second time we have used the service, and it is easy and correct. And the Texas Department of Motors accepts it as a valid birth certificate, which they would not do for the one produced by the hospital.

Thumbnail of user adrigoc
1 review
2 helpful votes
May 15th, 2019

What's all the hype about... Trust me i was real sceptical after reading all the reviews but went ahead & tried them for myself... I must admit i waited for almost an hour before i got anyone on the phone... guy took my information & told me it would be $72... i placed a order@ or around 5pm on a tuesday & received my Birth certificate that thursday... I'm very satisfied with this service impressed the - out of me... now i can go to the secretary of state & get my temporary permit to drive again... If you can order by phone then do it instead of by mail... its alot faster process...

Thumbnail of user jons301
1 review
5 helpful votes
October 23rd, 2018
• Updated review

As a follow-up to my initial post, I contacted Online Vitalus and they refunded my purchase in full! I should have contacted them first before posting and that is my bad. They were courteous, prompt, and responsive. To those of you that did not follow up with Online Vitalus, I hope you learn from my mistake- contact the vendor first before expressing your feelings.

Rip-Off
October 21st, 2018
• Previous review

I am totally upset with their misleading marketing listing on Google, and I intend to post to every social media outlet their action. I thought I was purchasing a copy of my birth certificate directly from the state of Connecticut when I went to their website. They should have highlighted in bold capital letters that they were simply gathering my data and forwarding it on to CT. I would never have paid them $49 for this service because I am totally capable of doing this myself. I'm contesting the charge on my credit card.

I am also contacting the State of CT and informing them of their misleading listing.

Thumbnail of user gordonb205
1 review
0 helpful votes
August 25th, 2020

I couldn't believe how easy this process was. I appreciated being guided through the process with clear directions. I had accidentally gone to another site and I'm glad I stopped.

Thumbnail of user blakeb49
1 review
47 helpful votes
May 29th, 2018

I'm really happy with the service onlinevitalus gave me. I had a lot of doubts and they were really helpful and gave me all the instructions on how to get my certificate.

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