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OnlineVitalUS has a rating of 1.4 stars from 144 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about OnlineVitalUS most frequently mention birth certificate, credit card, and phone number problems. OnlineVitalUS ranks 13th among Birth Certificates sites.
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I needed a birth certificate to register my son at school but I have a high-responsibility job and I don't have enough time to start looking for the right form. I wanted to avoid losing government filing fees if filed incorrectly (my sister told me that she got a rejection because of just one mistake). The Onlinevitalus.com team reviewed my application and I'm happy they did it because I made an error. Onlinevitalus.com made my life a little bit easier!
They take your money and you get absolutely nothing. No email no certificate and no call. When I called them they told me to print out an application and take it to the health department to get the birth certificate. When I asked her what I paid $59 for she said it was for the application that they were going to mail us, but never received. I asked for a refund and email and still no email. No email even from time purchased over a month ago. Use Vital Check and no one else.
I want my money refunded! How can you even have this kind of website, much less a concious. They took $49.00 off my debit card then proceeds to tell me I have to send in another $15.00 for each copy.
A careful after the fact read of their site and emails shows what I was actually paying for. They don't ultimately provide records, but are an application preparation service. It turns out that their service was as advertised. The day after I placed my order with them, I received a pdf copy of an application to the state department of health for the requested record along with instructions on how to mail it and the check for payment to that state. In short, I spent $47 to have this organization do what I could have done and eventually did do directly with that state organization... online. Again, read carefully!
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