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Online UnlocksReviews 33

4.7

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Online Unlocks Reviews Summary

Online Unlocks has a rating of 4.7 stars from 33 reviews, indicating that most customers are generally satisfied with their purchases. Online Unlocks ranks 11th among Unlocked Phones sites.

service
10
value
9
shipping
3
returns
1
quality
10

We monitor reviews for authenticity

Romania
1 review
0 helpful votes
Follow Adrian S.
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Helpful and fair
April 7, 2022

I have an LG K51 which was locked on T-Mobile Network and it seems that it can't be unlocked. They gave me all the details how to unlock it but unfortunately it didn't work. I've sent them a mail to inform them that it didn't work and they provided another way to unlock it but unfortunately this one also didn't work for my phone model. In the end they returned my founds so I highly recommend the team.

Date of experience: April 6, 2022
Utah
1 review
2 helpful votes
Follow David H.
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Purchased a S9+ that seller said was unlocked. Seller lied to me.

Onlineunlocks removed the Sim carrier lock and removed the Google request for prior owner Gmail and password.

They were very patient with me and didn't give up when one of the unlocks didn't work, because of the odd ball prior phone carrier.

Good pricing, great work.

Date of experience: April 8, 2020
Texas
1 review
0 helpful votes
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I was kinda skeptical and not too sure it was gonna work but I'm more than happy to say That I got my unlock code and I'm finally able to use my Galaxy S9 again

Date of experience: December 7, 2019
Canada
1 review
0 helpful votes
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Joke
July 26, 2019

They are a huge $#*! around. Better off to figure it out yourself. And they arnt done right away. I'm waiting at 36 hrs and counting. Feels like fraud, so I'm gonna call it in

Date of experience: July 26, 2019
Online U. — Online Unlocks Rep
over a year old

The thing is for the service you ordered we had to perform the unlock in our online program, and you never contacted us then so we can perform the service. Was a service that needed to be done remotely by USB cable, and we had to be online in the same time. We ended up doing outside our normal program, so you get the service completed.

Tennessee
2 reviews
0 helpful votes
Follow Pamela W.
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Trust me when I say that I am posting my 5 star review of OnlineUnlock with NO incentives or being asked to, either. This Company Succeeded where multiple others failed! The process was not extremely easy due to having to use windows and I did not turn off the security blocks, my fault. However, the Customer Service Team went above and beyond to walk me through step by step. Do not hesitate to use them. I did at first as soon as I did, I was able to get my phone unlocked. Dont waste time and money with other companies as this one is the only one you need with a price that beat others. I can't say enough good things about this company! Thanks OnlineUnlock!

Date of experience: June 5, 2019
Italy
1 review
0 helpful votes
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Everything was good except for the fact that were only speak English, where is a big downside in my opinion. They were good, understanding, helpful, thanks for unlocking my phone S7 Edge.

Date of experience: February 4, 2019
Sweden
1 review
1 helpful vote
Follow Bogdan C.
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Hi guys well worked perfectly. I am really glad that they told me that this unlock will include data loss. Phone is unlocked, no data loss. Thanks!

Happy Xmas!

Date of experience: December 27, 2018
Canada
1 review
0 helpful votes
Follow Conie B.
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They had unlocked my son phone, a expensive Samsung Galaxy S8, they spoke with my son on the online chat and guided him very nicely. Good, my son is happy that he can call his mom now, I am very grateful.

Date of experience: December 3, 2018
France
1 review
1 helpful vote
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Fast and good
November 24, 2018

I loved the fact that they explained all the steps and were friendly while doing so. What I can say, I pay, they unlocked, their way of treating me was what got me surprised. I think all should be like this. Thanks people again, bye.

Date of experience: November 23, 2018
Norway
1 review
0 helpful votes
Follow Adron K.
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Glad that I met you guys, thanks for unlocking my phone, they are Good, period.
I had an Alcatel which troubled me from the moment that I have bought it, they had helped me out in and they were nice.

Date of experience: November 9, 2018
GB
2 reviews
2 helpful votes
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Thanks for helping me out
September 26, 2018

I think god knows how much I need this phone, thank you a lot, I am so happy. They stayed with me until my phone got fixed, such good people

Date of experience: September 26, 2018
Georgia
1 review
0 helpful votes
Follow John c.
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They are legit. I know people who've done this with other sites only to get ripped off. Not here though I tried to get my phone unlocked but it turns out the firmware was too new and it didn't work. They refunded my money promptly even after trying for several hours to get it unlocked. They said they would try to get the new firmware program and to check back in a week. Which, I will do.

Date of experience: November 29, 2017
Utah
1 review
0 helpful votes
Follow Mathew M.
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My Galaxy s7 got stolen while I was being patted down by the TSA (don't even get me started...!) and so I had to buy a replacement. I bought a sprint phone that was in GREAT condition (I'm on AT&T) but when I tried to unlock it though mutliple methods, nothing worked. When I took it into the AT&T store the agent indicated that due to extra locking systems by Sprint, he had never seen a Sprint phone work with AT&T. I was frustrated, and after looking at many services online I was quickly losing hope that I'd be able to unlock my phone. I saw OnlineUnlocks with claims that they could unlock a sprint galaxy s7, and was skeptical to say the least, particularly since the company would require access to a pc and usb port controls on the phone. I finally decided to purchase the service, and after installing a couple of short programs that allowed the manager to access my phone settings remotely (and about 10 minutes of time), the unlock was complete, and I now have a phone that works on AT&T. I was amazed, and was quite pleased to report back to the AT&T agent that I do indeed have a working phone from Sprint on the AT&T network.
As for the company itself, the tech who performed the unlock was polite, professional, and helpful, and answered questions that I had during the process via text file on my pc (since he was temporarily sharing control of the PC). The company seems to be very interested in making sure every paid phone is unlocked, or else the money is reimbursed, and the tech did not take advantage of the privileges that were granted to him.
Despite the many scam services for unlocking out there online, OnlineUnlocks is not a scam, and I highly recommend the services for difficult to unlock phones like Sprint phones.

Date of experience: August 4, 2017
California
1 review
0 helpful votes
Follow anareli a.
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I recommend this website, as I received a good unlock code, and they have a nice customer support. Thanks

Date of experience: July 5, 2017
1 review
0 helpful votes
Follow Caressa C.
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My LG Stylo 2 was locked on Cricket, and I was looking for a convenient method to unlock it. I wasn't sure if onlineunlocks would be a successful source, but saw that they have a refund policy, so I was planning to ask my money back if they couldn't unlock it. After 12 hours got an email with the unlock code, which went perfect from the first try. So I decided to leave a review, because I am happy to have chosen this website.

Date of experience: March 7, 2017
New York
1 review
0 helpful votes
Follow David C.
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My Cliq Motorola phone could not be unlocked nowhere in the city, so I tried a different approach online. A friend recommended me onlineunlocks, so I gave them a chance to show me that they can truly unlock my phone, even if no one could unlock it before. It was a "not found" error or something like this. So I bought their service for 10 $ and in 3 days I received the unlock code. Surprisingly worked perfect from the first try. So decided to review this service. I like the way they managed to unlock my phone

Date of experience: February 24, 2017
1 review
0 helpful votes
Follow Aaron S.
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Fast and convenient service. I have waited just a few minutes for an unlock code and all the process went perfect. They sent me all the instructions with the unlock code, so the unlock was fast and successful.

Date of experience: February 10, 2017
California
1 review
1 helpful vote
Follow Catharina Y.
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I'm just amazed
January 6, 2017

I could not believe how fast and easy it was!
I installed teamviewer, dialed a code then plugged the phone into the USB.
A few minutes later the team told me it was unlocked. Really great guys.

Date of experience: January 6, 2017
New York
1 review
1 helpful vote
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Quick and Effective
January 2, 2017

I have used onlineunlocks 3 times and each time this was a fast and easy process. The support team is quickly responding to questions. Highly recommended! I had troubles with my third phone accepting the code but the support team immediately responded. They gave me the specific instructions and all went great.

Date of experience: January 2, 2017
California
1 review
0 helpful votes
Follow Ben C.
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In the beginning, I wasn't sure if I should trust this website with the unlock of 20 phones I had for my company, but after talking to them and reading other reviews gave them a try and I don't regret this choice! They are the best! Got the unlock codes in only a few minutes!

Date of experience: December 14, 2016

From the business

We are unlocking any phone model cheap, fast and easy.
Our job is our passion, therefore, we are daily online to provide the best unlocking services.


onlineunlocks.com
Founded in 2011
Iasi, Ia?i County, Romania