• OnlineTickets.com

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

OnlineTickets.com has a rating of 1.58 stars from 12 reviews, indicating that most customers are generally dissatisfied with their purchases. OnlineTickets.com ranks 130th among Tickets sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
How would you rate OnlineTickets.com?
Top Positive Review

“Great ticket prices.”

Charles W.
5/8/17

Will definitely be purchasing from them again. More often in future. Thank you. My wife and I love attending classic rock concerts and will be able to attend lots more since we found onlinetickets.com to purchase from. So Thankful.

Top Critical Review

“They are crooks... negative1000 rating!”

Michael E.
3/30/19

I purchased tickets for Phil Collins in Tampa on 9/26, what i received was a row in a section that did not exist. When I called their customer service, they were indignant and ignorant and I certainly hope they recorded my call because it was full of expletives! Stay as far away as possible! Thankfully, my credit card company has rejected the charge. The state of Texas need to shut down these assclowns permantly!

Reviews (12)

Rating

Timeframe

Other

Thumbnail of user michaele381
1 review
2 helpful votes
March 30th, 2019

I purchased tickets for Phil Collins in Tampa on 9/26, what i received was a row in a section that did not exist. When I called their customer service, they were indignant and ignorant and I certainly hope they recorded my call because it was full of expletives! Stay as far away as possible! Thankfully, my credit card company has rejected the charge. The state of Texas need to shut down these assclowns permantly!

Thumbnail of user saram406
1 review
2 helpful votes
April 5th, 2019

My phone was stolen and someone used my paypal account on my phone and purchased 1,600 dollars in tickets. I called them and they won't refund me my money, because they said the work for the people selling the tickets. They refer me to a number where you can't get anyone on the phone just automated person and the automation says no refunds. This site is a COMPLETE scam. Please please don't order from them. They need to be $#*! down!

Thumbnail of user charlesw116
2 reviews
1 helpful vote
May 8th, 2017

Will definitely be purchasing from them again. More often in future. Thank you. My wife and I love attending classic rock concerts and will be able to attend lots more since we found onlinetickets.com to purchase from. So Thankful.

Thumbnail of user el77
1 review
1 helpful vote
January 20th, 2019

My husband purchased tickets to an event which were $100 per ticket ($200). This company charged us $535.27 for the two tickets! When they sent the "tickets" I called the 888 number at the bottom and found out that these were NOT OUR TICKETS but had been purchased by someone else. We would have gotten to the show and had no seats. Not only does this company charge unbelievable up charges but evidently they send you tickets which have been purchased by someone else. PLEASE do not use this company. We have reported them to our CC company's fraud department and hopefully they not be duping others in the future. Thankfully we are not out the $535.27! Thanks Citibank!

Thumbnail of user margarets267
1 review
1 helpful vote
November 1st, 2018

I was charge 30% fees that weren't displayed on my IPAD. The company's customer service representative after making me wait on hold for 20 minutes refused to issue a refund.

Thumbnail of user jamies173
1 review
2 helpful votes
February 23rd, 2018

They ripe you off with fees they don't tell u about! Don't helpm u at all once they have your $$$ They don't talk to u any more. For got to tell me that the tickets i purchase for Disney on ice where only $40.00 They charge me $69.00 +fee each ticket 3=277.07 how do they figure that out. SO WRONG U PEOPLE ARE

Thumbnail of user tonyb311
2 reviews
1 helpful vote
December 17th, 2018

These scumbags do not let you know the fees until after the sale. I paid more in fees than for one of the two tickets. The same tickets from the other sites are better and more affordable. Then try to get someone to speak with you about the charges. You go in and endless circle. Do not use them!

Thumbnail of user judys68
1 review
1 helpful vote
April 20th, 2016

They advertised a relatively low ticket price and then charged me a "convenience" fee of $38.00 per ticket. I am sure there is small print somewhere that says this will happen but it is clearly hidden until they have taken the money from you. Why are they allowed to do this? Are there no laws to prevent this?

I am submitting a complaint to the Attorney General of my state. Hope it helps.

Thumbnail of user danag61
3 reviews
2 helpful votes
February 27th, 2018

I paid $299.27 for 2 tickets that were worth $50 apiece. They never sent the tickets. When I went to the ticket office@ Popejoy Hall, they said they had no information re my tickets.

Thumbnail of user charlenem31
1 review
1 helpful vote
March 13th, 2017

You get put on hold forever when you call. They don't have any customer services options for you, and lastly you really don't know who you are purchasing tickets from or if they are legitimate tickets. I wasted over $400.00 on tickets that aren't usable.

Service
Value
Shipping
Returns
Quality
Thumbnail of user loisb22
1 review
2 helpful votes
December 29th, 2015

They should not be allowed to do business. You don't realize the mark up of tickets until it is too late and they do not allow you to cancel. They add on numerous fees so that by the time you are checked out your head is spinning. Bottom line, they charged me over $100 for 2 tickets that have a face value of $14.50. Tickets were purchased by someone named Issac Sternberg who purchased these tickets in July 2015, months before they went on sale. How does that happen? Their greeting when you call to complain is defensive and firm that "tough cookie". You cannot cancel your order. I don't believe it is legal - they should be put out of business. Now that I'm looking on line I see many, many complaints. My loss for not looking before hand. I am trying to get it off my credit card.

Thumbnail of user josel156
1 review
1 helpful vote
June 14th, 2017

It was easy to understand and purchase, this is the second time I purchased tickets online and it was a pleasant experience Than You.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

Visit us@ www.OnlineTickets.com

How do I know I can trust these reviews about OnlineTickets.com?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about OnlineTickets.com?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business