Online Ticket Express

THEY ARE THIEVES and I hope their company will go bankrupt some day!
I am French and bought tickets for the Arsenal / Stoke City game on December 18. Due to bad weather conditions, this game was cancelled and postponed to February 23.
First they refused to sell me tickets for another game on a saturday even when I offered to pay more money. They said they did not care I lived in France (the game was postponed on a wednesday) and the only possible arrangement was for me to come to the game...
So guess what. I made some arrangements and did come to London during the week in February. That was already Eurostar tickets. And of course they did not deliver the tickets so I never got to see the game... whereas I spent about 400 euros (including hotel, eurostar tickets, game tickets...)
I do not recommend them. They are thieves and acting illegaly. They should not sell tickets they are not authorized to. And they tell you not to tell the police if you go to the game where you got the tickets from.
We should do a class action against them (it is allowed under English law) and sue them so we get our money back from these bast...
NEVER EVER BUY TICKETS ON ONLINETICKETSEXPRESS if you don't want to lose your money!

Bought tickets for liverpool v man city back in november 2011. All went well, chose 4 tickets for centenary stand with best view. Parted with £1170. 00. No tickets, till day before match and when they do arrive 4 tickets with a face value of £160 in total arrive and not in the liverpool stand as booked but in the MAN CITY end with the away supporters! Chased them but no answer, no ones answers the phone, the chat service is disgusting as all foreign and told to be difficult on purpose. The best was to follow though, on sunday at 11am approx 4 hrs before kick off... I get an email to say DONT WEAR LIVERPOOL COLOURS TO AVOID ANY ISSUES! So they clearly knew what tickets they were going to send, took the highest payment possible, delayed sending the tickets till a day before the match so I couldnt complain as they closed on the weekends. All in all a total con of a site, at present I`m a doing chargeback thru barclays bank for the total amount. On top of this I also lost £450 ish for the train tickets which were non refundable via Virgin trains though not their fault. YES AVOID THIS SITE LIKE THE PLAGUE.