From the business
As the world’s leading eCommerce metal and plastics supplier, Online Metals specializes in cut-to-size, small to medium quantity orders, shipped direct to any location. Our skilled customer service and sales team is ready to assist with any questions and to help with custom quotes and orders.
Our customers range from private individuals and multinational corporations to small schools and massive government agencies, working on projects as diverse as furniture repair to space craft!
In short: we provide the materials you need to create amazing things!
OnlineMetals.com Reviews Summary
OnlineMetals.com has a rating of 4.6 stars from 848 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OnlineMetals.com most frequently mention customer service, fast delivery and next day. OnlineMetals.com ranks 4th among Hardware Store sites.
Had everything in stock and at the best price. Even with the shipping cost they beat all the local places. Great communication with multiple updates on your order and timelines for delivery. It's nice to have a place that offers consistently good products, prices and buying experience.
Once again, BEST IN THE BUSINESS
Shipped and packed well. Ordering was easy and selection was ample. Using Online Metals approx. 5 years now and they have never let me down.
Thanks for the feedback Denis! I am glad the ordering process was easy for you, and that we can be a reliable source for you!
Easy to order, quality product in stock, reasonable shipping cost, quick to ship, very satisfied. Online metals has provided me with great service and had the products I needed. I've been a happy customer for many years.
Thanks for the feedback Willy! I am glad we can be an accessible, and reliable source for you!
I ordered some metal flat stock and everything arrived very fast
Thanks for the feedback Paul! I am glad we got this to you in a timely manner, we try to make sure all orders ship the same or following business day!
Smooth transaction, no hassle purchase of stainless steel sheet.
Thanks for the feedback Greg! I am glad your order went through completely hassle free!
Online metals always has fast order processing and fast shipping and seems to always have data sheets included with their metals. Shipping is always reasonable, though occasionally if the metal is shipped from outside their network it can vary to the high side sometimes.
Thanks for the feedback Chris! I am so glad we could get you the material you needed within your time frame. We actually just adjusted the shipping costs yesterday, after renegotiating our terms with UPS. The prices should be a little better now!
Materials ship immediately, arrive safely, provide great value, and are all I could want.
Thanks for the feedback Eric! I am glad we could get you the material in your timeframe to work for your project!
Reliable company, some materials are more damaged than a I would prefer but overall happy with experience.
Thanks for the feedback Paul! I do apologize if they arrive damaged, but if you can send us pictures, we can go ahead and get a reshipment going for you at no extra cost. I am glad we can be a reliable source for you!
I use OM anytime I'm looking for metal for my restoration projects. They have a great selection, and their prices are some of the best around. Highly recommend it.
Thanks for the feedback! I am so glad you were able to find what you needed at a great price!
Small order was delivered to my residential address quickly.
Thanks for the feedback Steven! We treat all orders like a big deal, I am glad this got to you in a timely manner!
Online Metals website makes it so easy to order the products I need and they ship them right away. Sometimes I receive them in one day.
Thanks for the feedback John! I am so glad we could get the material you needed to you in a timely manner!
Ordered 303 SS bar. Quick delivery. Product is great
Thanks for the feedback Bob! I am glad we could get the material to you as soon as possible!
I order 2 pieces of steel to repair our work boat. The pieces were here as I ordered them and despite 3 day shipping THE NEXT DAY! Decent price, I got the correct materials quickly. I wish some of my other recent purchases went as smoothly. Well done OnlineMetals.com. You have a guaranteed repeat customer.
Thanks for the feedback Bill! I am so glad we were able to get this to you ahead of schedule! We try our best to make sure orders are shipped the same or following business day. If you ever need assistance on an order, just give us a call! We'd be happy to help!
The right material was delivered and it was delivered on time. Quick and easy online ordering.
Thanks for the feedback Phillip! I am so glad we could get that to you in a timely manner! We strive to get our orders out the door the same or following business day to ensure you get the products you need within your timeline!
All went very well. Nicely packaged and fast delivery.
Thanks for the feedback Tim! I am so glad we could get this material to you in a timely manner in great condition!
Very prompt delivery. Great selection of materials.
Thanks for the feedback Steve! I am glad we were able to get you the material you needed to meet your deadline!
Shipment was fast and product was spot on. Will continue to order.
Thanks for the feedback Daniel! I am so glad we could get the material to you in a timely manner! I am so glad we could become a reliable source for you!
Excellent - easy to order. Delivered exactly what I wanted.
Thanks for the feedback Stephen! I am so glad we were able to deliver what you were needing! If you ever don't see something you are needing, let us know, by calling, emailing, or chatting in, and we can look into seeing if that is something that can be sourced!
My package was lost by UPS, and once a claim was filed Online Metals shipped out replacement parts pretty quickly.
Thanks for the feedback Bronsin! I apologize UPS lost your material, but I am so glad we were able to ship new material your way to meet your timeframe!
Ordered material as usually. Shipping company lost my order and it arrived a week late after my delivery deadline. Online Metals is awesome - UPS was not.
Thanks for the feedback Corey! I do apologize you were having issues with UPS, with this order. We usually get all of our materials shipped the same or following business day. If you are ever having issues tracking a shipment, give us a call and we can see what we can do to resolve the issue.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for the feedback Jon! I am so glad we could be a reliable source for you, and that you love our competitive pricing! We appreciate the business, Jon!