From the business
As the world’s leading eCommerce metal and plastics supplier, Online Metals specializes in cut-to-size, small to medium quantity orders, shipped direct to any location. Our skilled customer service and sales team is ready to assist with any questions and to help with custom quotes and orders.
Our customers range from private individuals and multinational corporations to small schools and massive government agencies, working on projects as diverse as furniture repair to space craft!
In short: we provide the materials you need to create amazing things!
OnlineMetals.com Reviews Summary
OnlineMetals.com has a rating of 4.6 stars from 846 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OnlineMetals.com most frequently mention customer service, fast delivery and next day. OnlineMetals.com ranks 4th among Hardware Store sites.
Received my order quickly and accurately. Will order from them again!
Thanks for the feedback John! I am so glad we could get you the material you needed in the fastest time!
Online Metals was convenient to order on line and the customer service was very helpful answering my questions. I picked up the metal at their Portland plant quickly and efficiently.
Thanks for the feedback Albert! I am so glad to hear you had a great experience! We are always happy to help with any metal inquiry!
Quick shipping from Dallas; material in good shape in ship tube.
Thanks for the feedback Rodney! I am so glad you had a great experience with us!
As expected. It's a piece of metal. What else is there to say?
Thanks for the feedback John! Glad to hear you had a good experience with us!
No one else could even come close to providing my specific needs or offer reasonable pricing. The service was great and staff was very accommodating. Online metals is hands down the best place to go.
Thanks for the feedback Donald! I am so glad we can be a reliable source for you! Our awesome staff of customer service representatives are always happy to help!
Exactly what was described, reasonably priced and super fast shipping!
Thanks for the feedback Chris! I am so glad you had a great experience, and that everything came as requested!
Online metals offers quick service. I also appreciate the and wide range of products to meet my companies needs.
Thanks for the feedback Charles! I am so glad to hear you had a great experience with us!
I always have an excellent experience ordering my metal and composites from online metals. It's fast and great quality.
Thanks for the feedback Adam! I am so glad to hear you had a great experience with us! Hope to see you return as a customer in the future!
For a company that sells and ships material all day long, I'm surprised that my material is not secured inside the tube when I get it. One or both ends are open.
Thanks for the feedback Craig! I am sorry to hear about that. I will be reaching out shortly!
We ordered and received the metal products super quick.
Thanks for the feedback Nils! I am so glad you had a great experience with us!
Shipping was calculated wrong but with a chat it was promptly corrected and sent out.
Thanks for the feedback Dean! I am glad our online chat was able to help you fix that!
Compared to a few years ago, the cost of international shipping has come down significantly.
Thanks for the feedback Tomoyoshi! I am so glad to hear you had a great experience with shipping internationally with us!
I bought some copper tubing and the shipping was expensive. I wanted to Will call it, but the rep had a hard time getting info from the warehouses for stock. I ended up purchasing it and having it shipped because i needed it sooner than later. It took 2 days to get back to me and still did not have any info for me.
Thanks for the feedback Fred. I am sorry to hear about your experience. I will be reaching out to you shortly!
Easy to browse, locate and buy desired metals. More expensive than local shops (shipping), but much more convenient.
Thanks for the feedback Chuck! I am so happy to hear about your great experience!
Thank you for the great service. I will be placing an order with you again.
Thanks for the feedback Doug! I am so happy to hear about your great experience. Our customer service team is always happy to help!
Good, upset I cant have my account terms at net 45. My customers never pay at net 30, more like 45-60 days, this creates a hardship for me and my business!
Thanks for the feedback Steve! I am sorry to hear about that. I will be reaching out to you shortly!
Item was exactly what I needed... and with accurate dimensions, thank you.
Thanks for the feedback Gregory! I am so glad we could get you exactly what you needed!
No problem! Place online order, material arrives shortly! Good communication as well.
Thanks for the feedback! I am so glad to hear you had a good experience!
Used the free pick-up in Seattle. Was ready to pick up within 2 days of my order. Convenient location, quick and easy to get the package. Will definitely do it again!
Thanks for the feedback Kirk! I am so happy to hear you used the Seattle pickup. I am so happy we were able to service you with the new convenient location!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for the feedback Joel! I am so glad we could get you the material you needed!