Purchased this service because I'd read good reviews. My divorce is uncontested, no lawyers, and I was just unsure how to fill out some of the forms (mostly the financial/child support worksheets). Thought this would help with that. Turns out it doesn't. They just fill in mostly basic information like name, address, etc. I ended up still having to struggle through the parts I had issues with. If I'd known before hand, I would've saved myself the $140 and not used this service. Plus I got a lot of emails about paying for other services and that was annoying as being informed once or twice is enough in my book.
Don't put your money down. V hard to get it back. You ask by email. They make you call. You then have to fill out a form. Send another email. They tell you they'll call you in two days. I ask 27 times why they can't just refund the money. Best answer "Because it's policy" These people should be investigated for fraud. They prey on people at their lowest. I hope they get ripped off too. Some of these five star reviews are likely fake/bots. Poor English etc
What I paid for was easy enough to understand. However, the constant hounding by the company in order to get me to upgrade to their premium service was ridiculous. Roughly 2 notifications per day from the company. One source was from a rep who would switch between calls and emails. And another seemed to be their automated system. Between the two, it was ongoing harassment, Going through a divorce is already tough enough on its own. Being on unemployment because of the pandemic and combined loss of household income makes it more difficult. Being repeatedly harassed to spend money I don't have became infuriating very quickly.
Documents would benefit from proofreading by a legal professional or someone that knows correct formatting. Docs margins were too wide on the bottom, signature lines were split in half and there were numerous "widow-orphan" sentences hanging at the tops and bottom of pages which made the documents look very unprofessional. Otherwise, content was fine
I don't know how I would have managed all this legal stuff on my own. There is just too much information to keep in mind. I'm really grateful for all the effort and prompt help that I got here. I'm divorced now and ready to start a new life.
Thanks for taking the time to share your review with us. It means a lot to us when our сustomers share their experiences!
It is very important for us to receive feedback, both good and bad, from our clients so that we can continuously improve our services. Our customer support staff will gladly be of assistance.
The online questionnaire was kind of long so it took me a little more time to complete than I expected, but I cannot blame OnlineDivorce. They need to gather detailed information to provide us with accurately completed divorce forms. I got my divorce paperwork kit just within two days, and the court approved my papers with no hassle. So it's well worth it!
Thank you for such a great review! The Online Divorce team is happy that you are satisfied with our service. We’d love to continue making difficult life events much more comfortable and provide help for awesome customers like you.
Please do not hesitate to share both good or bad experiences with us.
Thanks again!
Took my money, gave me paperwork that I could not file with then refused to refund my money. Horrible customer service, nearly impossible to get assistance. Absolute Crooks. Now after paying them a total of $270 I have to start all over and get an attorney. Just what a single mom going through divorce needs. Do not do business with these crooks!
Purchased service and after massive wait to get forms for approval, they indicated that they couldnt file my forms, despite my paying for this. The few times I had questions it proved impossible to get any help whatsoever. Seems the only way to get their attention is to cancel. Ending up doing it myself
So far everything is going well, just started the process so there isn't much I can add. Hopefully it's as easy as they advertise... once everything is in motion, I'll update my review or submit another one...
Mine was a simple divorce. We had already settled everything. Just needed the formal stuff done. For it to be so simple it took way too long. Then my spouse was out of the country and they advised they couldn't serve him due to that. Along the way I found out that ALL of the documents I needed were on my local County website. Wasted my money on these folks. I ended up finishing the last half of the process myself. At one point when I called they accused me of cursing. I don't curse on the phone. I just wanted answers. Like I said I took over and finished it myself. Save your money.
During steps 1 and 2 great online support; however, once I hit step 3 not so much. I have called twice with 2 different questions. The first rep didn't understand my question and the second one was very short. Didn't really listen to my question.
They did not refund all of my money.
They wouldn't complete the forms with
The wording I wanted. They kept $139.00
& $14.95 for a quit claim deed.
I was very disappointed with their
Service. I do no recommend!
You have a great website! My uncontested divorce went smoothly. I prepared all the necessary forms in advance and had them well organized. So I didn't have to spend too much extra time in the court clerk's office.
Divorce seemed very difficult at first, especially for me being a complete amateur in legal matters. So I entrusted my case to onlinedivorce.com. Fortunately, this service made getting my forms easy and even had detailed instructions on how to file them with the court.
Thank you for the kind words! It was a pleasure to help you to make your uncontested divorce process at least a little bit easier. The Online Divorce team appreciates you taking the time to share your review.
Divorce is difficult, so we hope you will never have to use our service again, but we would appreciate it if you could recommend our website to anyone who may need it.
Online Divorce ensures great service. It guided me through each step of the procedure and clarified my particular county's filing rules and requirements.
This company does exactly what it promises. If your main problem is paperwork, they are the perfect solution.
Thank you so much for taking the time to leave this review and sharing your impression about our online paperwork preparation tools. We greatly appreciate all feedback from our customers.
The main goal of Online Divorce is to help people arrange a divorce with minimal effort.
All the Best, the Online Divorce team
An impressive platform. It is easy to use and my papers were ready in just a couple of days. I was also pleasantly surprised that they provide a detailed filing guide.
An excellent application designed for specific tasks. I used this service and did not regret my choice. The documents are perfectly executed, and the local court excepted everything without any issues.
Thank you very much for taking the time to share your positive review. We appreciate it! The entire OnlineDivorce.com team has worked very hard to make our service accurate, reliable, and affordable. We are pleased our efforts resonated with you.
If there's anything else we can do for you, please let us know.
Kind regards, the OnlineDivorce team
Made my divorce really simple by providing excellent service and completing my legal forms quickly. This company offers superb value for the money, especially compared to what an attorney charges for the same job.
We are very happy to know that you had a positive experience using the OnlineDivorce paperwork drafting tool! We really appreciate your input!
Online Divorce encourages all our customers to let us know more about their experiences with us. Please keep us informed with your comments and suggestions regarding the operation of our service and customer support team.
You never know, when such online platforms can come in handy. I had a marriage and a lot of plans for the future. From the other side, I'm grateful for the universe for such a precious life experience. I was quite happy to find this website in my search results and to work with it.
Thank you very much for the feedback! We are so happy we were able to help and that you are pleased with the results of using OnlineDivorce.com for the preparation of your divorce forms and documents!
We will continue to improve our service by making our website more convenient, preparing documents even faster, and offering new features to make your divorce as easy as possible.
Great all questions were answered I had some thoughts of refunding everything because as you may know divorce is very difficult but in the end you guys had patience with me and it was all ok so thank you
Answer: A reliable legit company. They have prepared all my divorce documents within 2 business days.
Answer: It all depends on your state family laws. Online divorce, in turn, does everything to speed up the process
Answer: I received documents in 3 days in Indiana...
Answer: Yes sure. You can get NY divorce papers. Go to the site and get them
OnlineDivorce has a rating of 2.7 stars from 482 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with OnlineDivorce most frequently mention customer service and court house. OnlineDivorce ranks 2nd among Divorce sites.
Thank you for sharing your experience. We are happy it was a good one.
OnlineDivorce.com continuously updates and improves our divorce paperwork preparation service to keep our clients satisfied and remain the best online divorce provider in the US.
All the Best, the OnlineDivorce team