OnlineDivorce

The staff is great! They are always ready to answer your questions right away. They are very helpful and guide you through every step you need help with.

I can not get my money back despite the refund request. They have been lying to me since last September 2021. Today it's April 2022! And i don't have neither my documents nor my money! They kept saying my documents were sent to the court! But having a doubt about this I went to check it to the court in person! There WAS NO ANY CASE IN THE COURT NEITHER ON MY NOR MY HUSBAND'S NAME! BE CAREFUL!

I was really looking forward to getting my paper work and divorce down online. I paid the initial $139+. Then a rep called and signed me up for premium and spent 30mins on the phone and never said anything about deadline. And guaranteed me there's be no additional charges after the $139 + $299
I even asked Michael to send me reminder to do paperwork since I have a tight work and home schedule and traveling
He never followed up after sending initial info or even when I sent email requesting advice on how to proceed
I called customer service and they told me to cancel online and request refund.
I didn't that and filled out every form they asked.
Now I just talked to someone in billing who claims to be a supervisor but has no patience amd would not transfer me to anyone in billing. Nor to a manager even though I as a client am requesting
He is not willing to give me a full refund. I haven't even filled a single form
I signed up in good faith. And if the service was good and didn't just keep charging me additional subscription without any service I am don't think this is a good company nor service.

Pretty easy. Compared to the price of a lawyer it is much cheaper. I had some issues downloading forms and they couldn't or wouldn't come up with a solution

I am not finished yet but so far the procedure is painless.
I received and sent the papers. Only problem now is that I am moving and will need to file in a different State. How does that work?

With more searching I could have found all the required forms online and did this for free. When I went to file I was missing 2 forms and had to pull them off the internet anyway.

Do not trust this company. Complete fraud and scam! I paid $139 for the divorce paper and another $15 for a "Quit Claim Deed". They sent a mostly blank 1 page Quit Claim Deed, which was complete inaccurate and was rejected by the County Recorder. The form itself was rejected. I wasted $20 to have that inaccurate form notarized. I went to a Title Company to get an accurate form, paid another $20 for a notary and had my Deed properly recorded the 2nd time. I tried 5 separate times to contact OnlineDivorce Reps by phone, e-mail, etc. and never received a response. Finally, they answered my call after a week of trying online to reject my request of a $15 for the inaccurate Quit Claim Deed because "I already downloaded their (inaccurate 1 page) form". Also, access to your online divorce documents, which I paid $139, are limited to 30 days and so far, they were inaccessible multiple times on their website within these 30 days, apparently due to "technical difficulties" they were experiencing. AVOID this scam and choose a reliable company.

The web site was extremely slow. After answering a question it would take 3 to 5 minutes before going to next question. It took 5 hrs to answer 106 questions.

Fast and easy. Customer service was very helpful. Prepared my documents and sent them to me fairly quickly. And provided me with step by step instructions on how to file.

So it says I need to change my county to other county where I'm filing so they can proceed the process that I don't need to go to court. Their customer service really helped me.

Choosing this web platform to manage the divorce paperwork was probably the best decision I made. I was upset and lost, but this service offered great support. It made coping with the paperwork easy.