OneTravel

Don't be soo quick to buy from them. It is so deceiving. We thought we had a good but it end up paying an additional $600 at the two airports.

Why has my Visa card been declined? I have reviewed my data,….all seems correct. But when I "reviewed" as per your request,. I see you have me confused as being a "female ". If that's the reason my card has been declined- the problem is on your end. Fix this issue or I will book my flight with some alternative outfit

My reserve is not existe on the easejet site, cant to do any change or buy service there, is a bad reservation

I was ripped out o òver $100. For seat assignments, baggage, and other services and fees. WHY. I.am going to Spirit Airliess to get it back. I will never do business with this airline Company again and will tell my friends how you rip off customers.

I usually have a very difficult time to book flights on Frontier Airlines. This was easier but do not know why. So hope next time will be easy too.

1. Could not proper customer service regarding:
A) my mobie no.should be *******3427
B) what is the check-in baggage allowance on this trip
C) cannot access the seat map to enable me to reserve and pay for the required seats.

When I phone one-travel they ask me to contact the airline and and when I contact the airline I have been tossed between Air-India and Ethiopian Airlines as this a code sharing flight.
Kindly assist in resolving these issues.

Canadian... booking in Canada Charged in US funds?
Forced to pay for a seat selection. I did not care where I am to sit.

I am requesting a boarding pass, you are charging me and have advertising that confuses and does not have the boarding pass anywhere. It is trying to force me to pick a seat, charge me and it has a disclaimer that even when or if I get a boarding pass and it charges me, it could fail in which case i would need to request a refund. I am requesting my ability to automate my boarding pass only.

It's very confusing. It gives me a confirmation booking number and says its been cancelled on the same page. Has my booking been confirmed or cancelled? And how do I try booking again?

I couldn't write my correct address, it was changed to a different name!
Too many intrusion/ options before final booking.
Still I haven't got through my own bank to confirm.

Chat bot is very limited and doesn't give information needed.
I was charged a "seating" fee but wasn't warned about it at any point in the interface of the page. Customer support number takes forever for a rep to answer.

I have requested to change my booking couple day ago from 21/07/23 - 24/07/23 to 01/09/23 - 08/09/23.
Still waiting for the email from your office as promised

I have had a number of problems with my booking. Not all problems could be fixed and was told to call or chat with the airline the tickets were for. There was an eight hour delay for flight and could not use the booking I had for the rental car. I chose the seat I wanted but ended up with a seat in standard and not stretch as I had chosen.

The experience was a frustrating one as your agent confirmed that the card payment was approved and that the E-ticket will be issued within one hour, however, no E-ticket was received 24 hours later. I tried your online chat which failed to resolve the matter and disrespectfully ended the chat without the matter still unresolved while asking how they can assist otherwise. I was forced to make an overseas call which I believe was not toll free, to have the matter finally resolved.

WAY TOO MUCH WASTED TIME TRYING TO SELL OTHER SERVICES. ITS
VERY ANNOYING. It takes too long to receive a locator number for the reservation.

Had to make some changes on user interface, also had an issue while booking. The payment was made with a glitch. Looks fine but not happy with extra charge which I unselected.

Long time to book, wrong information to charge on the credit card. Cannot select my seats

The price changed between the original and the final. I tried booking several times and had the same experience. I would like to get a price difference back. The price when selecting a flight is still $161, but it changed to $175 twice after I put my credit card information in. The agent was totally useless, and quoted me even higher price, stating that the price difference was due to the service fees. I don't believe that was the case.

Confusing, with so many offers - I don't know if I have paid and booked or not.

Some reason, my debit card was declined. I submitted it again, and again still not fixed/

Site muito ruim. O de milhas então, é péssimo, não aparece nem as passagens que comprei. Aplicativo péssimo.

I have used this site for years and when I first started, I thought I had found a real gem! No hidden fees and very straight forward. NOW... One Travel has slowly and thoroughly become a place full of cheezy ads and rip off extra add ons that endlessly waste your time, just like one of those apps with one pop up ad after another! Really ruined something that used to be a great travel website! Please get rid of all that garbage and stick to the honest straight forward stuff that made you popular in the first place! Thank you

Kept showing me there were tickets at the price I wanted (multiple options) and times I preferred and when I tried to book it told me they didn't exist any more. Over the last 48 hours it has given me such the run around. I had to spend $100 more on my tickets b.c it kept telling me the tickets weren't available (even when I filled all the payment stuff out before 5 minutes went by. Every time. In the last 48 hours.