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OneTravel Reviews Summary
The company has garnered a largely positive reputation, with customers frequently praising its efficient booking process, competitive pricing, and improved customer service responsiveness. Many users appreciate the ease of navigation on the website and the variety of travel options available. However, some concerns were noted regarding the effectiveness of overseas representatives, with reports of inadequate support during interactions. Overall, while the company excels in providing a user-friendly experience and prompt service, enhancing the training and support of its international staff could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Excellent booking excellent confirmation everything is full of excellence I'm very happy to be part of this online booking
I enjoy using this application. It covenant and efficient.
Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Always an easy way to purchase tickets. I always use One Travel.
Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Ease of navigating the system was smooth, but, It seems that there are other charges I wasn't aware of?
Thank you for your feedback. If you are showing charges other than what you have authorized please contact our representatives so they can look into it for you.
Very good service. I have to travel twice a year. And i like your service
Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Great service! You guy are dealing with almost all the airlines company which gives me confidence to pick one.
Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
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Fast and easy! It has been a good experience in the past and when onerecieves that sort of satisfaction one will not want to book anywhere else!
Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
OneTravel's website is very user-friendly; I was able to look at flight options easily, and then complete my purchase by phone with a customer service representative. Although there was some sort of system glitch happening on OneTravel's end, my representative Shaniya was professional, efficient and courteous at all times. I'm looking forward to booking with OneTravel again.
Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Good but not all is understood especially the choosing of the seats. They don't make you see the process works till after you've seen
Thank you for your feedback. Please contact our representatives if you have any questions or concerns.
Good experience overall really helped what I was looking for quickly.
Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Excellent but one carry on baggage should have been complimentary.
Thank you for your feedback. Baggage allowance is set by the airline and many are now offering fares that are lower but do not include baggage. As an agency we have no voice in the allowance they set. We regret any inconvenience.
Booking was fast and easy, thanks for an enjoyable experience
Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
So far my overall experience is good. Yeh good good good good good good good good good
Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Excellent job done with your service and good to work with you
Very Good, however I did not see pages fee info, or frequent flyer details
Thank you for your feedback. If you have any questions please don't hesitate to contact our representatives. They will be happy to assist.
Great and clear. *******111*******111 number 1 service. Nothing better
Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Fantastic and very convenient. I was able to get my flights on Virgin Atlantic
Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Thank you for your feedback. Whoever booked the reservation went onto our website and not the Spirit Airline website If you have questions please don't hesitate to contact our representatives.
Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Great experience and quick and efficient service, keep up the great service
Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
From the business
OneTravel is a travel search engine for booking hotels, plane tickets, rental cars, vacations and cruises.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.