I used to work for this company. As the customer, you run the risk of getting a great item, damaged or none at all. No refunds. Sending an email to customer service for help is a joke. I was assigned to use a script - the same script no matter how many times the person replied to say they never got their order. When I decided to track the shipment and provide a tracing number (item never arrived), I was fired.
I get their emails every day that show great deals at Amazon, their site, and other sites. I've gotten some great deals on face masks during this time that are a fraction of what places like walmart sell them for.
I have always done well by this site. I've absolutely saved big time with their sales. Just got a 10 pack of KN95 FDA Masks for $5.97 thanks to a coupon. If you're an Amazon Prime member, this is the place for you. They keep me abreast of what's on super-sale there which is no easy feat. Just saved $16 on a chair cushion I was looking to buy on Amazon.
One thing, it's not easy to log in and track your orders for items 1sale.com sells itself.
I have been shopping with 1sale.com for years; the orders have always shipped quickly, and any issues are very quickly resolved. The customer service team is VERY responsive, clearly based in the US, and are quick and rather generous with offering their resolutions which I greatly appreciate. Yes sometimes dropshipping orders can go wrong, but with a strong customer support team at 1sale.com, I feel extremely comfortable and confident that the orders will go right, or the customer service team at 1sale.com will make it right!
They just link you people who sell knock off crap. Seems to be just affiliate redirectioning "service" that has you buy through links to very questionable affiliates so 1sale can get their affiliate cut. Stay away
The only qualm I have is that I ordered a smart watch for $60 and my phone couldn't handle the app it needed.
My battery was drained very quickly. I would have liked to return it but have had no such luck.
I got a great price. The air fryer works great. It is better than expected, has lots of attachments and does a lot more than just air fry. It even came with a hard cover cook book. The shipping was very fast.
Immediately I receive the promotion order 2 pairs of sunglasses receiving an email confirmation of availability. Two days later got an email that said they running out of one of the pairs (the expensive one) and offer me to select another one or a refund. I end up with another pair. My point here is that how if I order at the moment I receive the promo and got a confirmation email of my order, how it's possible that the product was sold out?
For the rest was an easy transaction and super fast shipping.
I ask for deliveries to be placer by the front door, their are a new type of people in our neighborhood and things get missing... so please redeliver and require a signature please, ring the damn bell, that's what they use to do before...
First time shopper I found great prices on great products that other sites were out of. Fast processing and quickest delivery I have ever had no problems with anything through whole shopping experience. Would Highly recommend to others debating to use site. Five Stare for sure
Thanks for the kind words Mark! We strive for perfection each and every day!
Good company - have used them for years - always give a refund or send new product if one arrives damaged. Most products good, but some are of poorer quality. Most recent purchases - LED garage light = wonderful - bras for wife = acceptable for the price - red washing mitts = does the job, but color bleeding out even after 3 washes. Customer service has always been great the few times over the years that there was a problem.
Carl, Thanks for sticking by us and for your 10+ Orders! ;)
I am over the top with the great customer service which is very rare these days! I ordered two popcorn makers & received one! After contacting customer service they immediately shipped out the replacement. Instead I received two and was told to donate to a needy family rather than the inconvenience of shipping it back! WOW! I plan on giving it to my hairdresser that works 3 jobs to support herself & son! Thank you
Gale, You made your hairdresser and us smile big that day! We look forward to WOWing you again real soon!
This sucker sell you whatever they want, you pay buy something thinking you will get something new, but they send you used stuff and when you try to get your money back or exchange the items they will tell you it is not possible, awful site stay away from this people. I bought 2 "unlock" phones (order number #*******) and the phones got even pictures of the previous owners, how about that?, they said they can return only if the items are defective, but how about if you buy something and you ended up getting totally different?, common sense suggest exchange isn't?, but they don't care about their customers.
Stay AWAY!
I've bought several items from them. Everything was fine, until there was a problem.
A leather jacket had a broken cuff snap. - 1st they refused to refund, then they agreed but it took about 2 weeks back and forth then they agreed. They said the credit would be posted in 7 days. -never happened. 2 months later I'm still trying to get my credit.
#2) they have the jawbone (speaker) on sale. On the website it says ships in 1-3 days. So I ordered. My confirmation says 9-19 days to ship...
When I started searching complaints they are about the worst.
I would not use them.
Buyer beware.
1sale.com is a relaunch of 1saleaday.com. I'm assuming they thought relaunching under a different name would give them a new start and wipe out all the negative/poor reviews of 1saleaday.com.
But NO! 1sale.com is still being run by the same bunch of idiots. They charge you when order (not when it ships like most legit stores do), you wait a month for your item to arrive. Customer service is handled by a bunch of generic emails.
Can't believe how poor their customer service is and how they treat customers. It is pathetic. I emailed them many times and received nothing but canned uncaring responses. I asked for a replacement which was an offered option and they had them in stock at the time. Then am told it is unavailable - tough luck customer we don't care... The Sweeper was returned to them on March 26th. NO replacement and also NO Refund... So WHERE does that refund happen to be? Doesn't look like you are going to refund me either. It has been 24 days since you received the Shark Sweeper back.
Poor Customer Service... Poor Quality Item... Bad Communication...
Been shopping with 1sale for over 10 years and it just keeps getting better! I look forward to midnight everyday to see the new items that pop up and deals that are irresistible! Keep up the good work 1sale team!
Jason, Thanks for being there for all those years. It's customers like you that keep us going day in and day out... RESPECT! ;)
I have made transactions where coupons I had didn't get applied, and I emailed them and they applied the credit immediately. I have told them that I will continue to be a repeat customer of theirs.
I've purchased from onesaleaday several times. The majority of my orders shipped pretty fast, but there were a few that took longer than I expected. The stuff I bought varied - tool sets, knife set, Wii charging station - but everything always worked. Overall, my experience with them has been positive.
I love their customer service. Their response is within seconds (that my experience) and the management works closely with you
Thank you 1sale
Have a good day ahead and be safe.
Inderjeet Dhaliwal
Overview
1Sale has a rating of 3.2 stars from 72 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1Sale most frequently mention and customer service. 1Sale ranks 11th among Daily Deals sites.
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- Miami, FL, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Nelson, Thanks for leaving this honest review. We too are a bit upset. We wanted you to receive the items you had initially purchased. To help address your question, our promotions begin at 12AM each day. Your order was placed at 12:52PM. This means for 12+ hours other 1Salers were purchasing this model. Our inventory system experienced a glitch which caused this model to continue selling after it had already depleted the inventory in stock. We hope this helps explain what occurred. We're happy that we were able to resolve your order satisfactorily by supplying a different model of your choice!