Good company - have used them for years - always give a refund or send new product if one arrives damaged. Most products good, but some are of poorer quality. Most recent purchases - LED garage light = wonderful - bras for wife = acceptable for the price - red washing mitts = does the job, but color bleeding out even after 3 washes. Customer service has always been great the few times over the years that there was a problem.
Carl, Thanks for sticking by us and for your 10+ Orders! ;)