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Review of OneGreatFamily

OneGreatFamily reviews

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2 reviews
1371 West 1250 South, Ste. 100
Orem, UT 84058, United States
Tel: 1-877-643-8733

2 Reviews From Our Community

All Reviews

1 review
6 helpful votes

They require automatic subscription renewal and if you need to cancel the subscription and don't do it before it renews, they will not credit the charge to you. My elderly mother could no longer use this service; I cancelled it last year (they state they have no record). They charged her again this year and I called immediately to cancel the service When I tried to get them to credit the charge because she has not and is not able to use the service, they refused. They do not care if a member has become ill and cannot use the service. Once they charge it, it's a done deal and they keep your money.

1 review
4 helpful votes

be very careful-when you enroll they bill your account in advance but DO NOT give advance notice of your renewal-be sure to cancel before your annivarsary date to avoid another year's bill.

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