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OneCall

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GB
1 review
0 helpful votes
Follow Mary L.
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A nightmare
October 5, 2020

Trying to contact is a nightmare! Not a good experience at all
The following year's premium was very high. So wanted to just cancel my policy. There is no actual person to speak to. And their website! Well. I have already wasted too many hours

Date of experience: October 5, 2020
1 review
1 helpful vote
Follow Oscar C.
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Always always check with onecall and see if they have a lower price when you buy anything in the consumer electronic space. I have used this company time and time again for major purchases including professional camcorders to plasma TVs. They have never disappointed me and they customer service is excellent. I have told this to as many people who will listen to never shop at the local retail stores as they are just over priced to maintain their B&M store. Go there and see what you want then then give one call a call and get the real deal.

Date of experience: June 21, 2010
New Jersey
1 review
0 helpful votes
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I was approved for credit placed my order and then the called me a couple days later saying I did not meet security measures. So I ordered from B&H photo a way better company. First time and last time shopper

Date of experience: November 16, 2015
Florida
1 review
1 helpful vote
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Received phone call[Fed x comp] saying I would need to be home today for delivery. Lost day of work and no show and even can not find my AVR. Last time This happened also. One call sorry though. Not worth the hassle. I lost a day pay and One call and Fed x lost nothing.

Date of experience: April 15, 2017
California
1 review
1 helpful vote
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They were supposed to set up my physical therapy. They called me before 9 AM. Then they called the therapist that I picked which natural he did not answer their phone at that hour. Then they told me to set up the appointment myself and gave me the phone number. Why is it called one call?

Date of experience: March 28, 2023
GB
1 review
1 helpful vote
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Have just got car insurance from one call it was easy and quick.
The girl i spoke to was GEORGINA she was very pleasant and
Efficient.
I am very pleased with the deal for my insurance and will pass
The info to my friends
Yours g. Morrison.

Date of experience: December 16, 2014
GB
1 review
3 helpful votes
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Hidden Costs & Service
November 5, 2018

I highly recommend for people not to use this policy. It's actually awful. There are hidden costs and you don't receive good or a helpful service either.

Date of experience: November 5, 2018
Maryland
2 reviews
4 helpful votes
Follow Adam C.
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I purchase items all the time on the web, 1,000 items over the past 10 years at the rate of roughly 2 purchases per week. I've never ever had to deal with a company as unscrupulous and dishonest as Onecall. I called Onecall about a product, they told me they'd discount the price a little bit, but only if I bought it by close of business day. I was reluctant, as this was a product that had been dropping in price (as many tech items do), but the reason I bought the product was because the Onecall rep assured me the product would no longer drop in price. So I bought the item the same day. Within two weeks, the Onecall price had dropped. I called to be credited the difference in price. Many companies have a price match guarantee, and almost all do if the price match is with the same company that you bought from within 2 weeks. The company refused. The crux of the issue though was being given wrong information by the rep that the price would not drop, only to have the price drop 2 weeks later. With this added complication of being given misinformation, the price match clearly should've been accepted. I was suckered and pressured into making a purchase by close of business day, all the while being lied to, just to make the sale. Bottom line, I would've never made the purchase had the rep not assured me the price wouldn't drop. Even in this scenario in which the rep gives deceitful information to its customer, Onecall does not honor its word, even after they have been found out purposely lying to their customers. Onecall is more interested in using pressuring, unethical, trickster sales tactics to get its sale. Onecall clearly devalues its customers with the shady and corrupt ways it goes about its business.

Date of experience: February 7, 2015

Overview

OneCall has a rating of 1.7 stars from 11 reviews, indicating that most customers are generally dissatisfied with their purchases. OneCall ranks 705th among Electronics sites.

service
2
quality
1