On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Welcome to Omegawalk!
Omegawalk is your one-stop online shop for today's most classic and trendy shoes.
By contacting directly with suppliers, we are dedicated to provide you with the latest fashion with fair price.
We redefine trends, design excellence, and bring exceptional quality to satisfy the needs of every aspiring fashionista.
The company has garnered mixed feedback, with customers appreciating the variety, quality, and comfort of the shoes, particularly for specific foot issues. Many noted the appealing pricing and promotional offers, enhancing their shopping experience. However, significant concerns arise regarding sizing inconsistencies, long shipping times from overseas, and challenges with the return process. Customers frequently reported difficulties in obtaining refunds and felt unsupported by customer service. Overall, while there are positive sentiments about the product quality, the company's customer service and logistics require improvement to enhance overall satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great Company! Easy ordering, great pricing and amazing service. Glad I found this group to work with.
Found your cute breathable tennis shoes that I might even wear to church. Your product is great and I can"t wait to get my new order. I also got 20% off for buying 2 pair, and a free premium insole.
Great customer service! They went out of their way to make my order absolutely perfect and very timely delivery!
Great company with great embroidery and quality apparel work. My experience with this store was great. The website is detailed and understandable. When I had to call for clarification on my order the customer service representative was very friendly and answered all my questions.
Always Perfect! Every order I have ever made has been nothing but perfection. Thank you. It's nice to know I can count on you to come through every time!
Great follow through! The store consistently provides great quality products and wonderful customer service!
The lack of communication is outrageous. I had sent a message to let Susan with omegawalk know that it seemed to be taking longer than I was advised and was told to keep waiting. Once I finally received the items, they did not fit. I ordered up in the size like it said too and they still didn't fit. I was advised that every manufacturer has different sizing and that I should have checked the charts. I explained that I did that, and that is why I ordered a whole size up. In the same email I was offered to order a different size and pay 12-13 USD for packaging and shipping per pair or to return items at my own cost. I asked what I was supposed to do with $200 of shoes I had ordered that do not fit and that I be given more reasonable solution. I have no intention of paying this company any further money for products that are subpart and aren't true to size. I ordered through this company because it states customer satisfaction guaranteed as well as other reviews stating these shoes were great. I'm not sure how truthful those reviews are I guess or I just happened to be someone who has had a horrible experience? But, I paid over $200 for shoes and I expected to have a better experience than what it has been. Needless to say, I have not heard back from the company. Just a warning for anyone else who is thinking about purchasing from omegawalk.
Beautiful selection, beautifully made and presented. Good value for money because you can see where the money has gone. I will be ordering again soon.
The clerk was extremely helpful & had a very good insight with regards to the different styles of merchandise it was selling.
Very good quality and fast shipping, I was impressed and satisfied when I received my purchases, thanks for your job
Los productos han llegado exactamente como se describen y en excelentes condiciones. La comunicación durante todo el proceso ha sido estupenda. Una experiencia maravillosa. Envío súper rápido. Definitivamente seré un cliente más.
The whole process was easy and conducted very professional. I love, love, love my purchases so much. Great product, Great Service and Fast Delivery!
One of the best companies I have worked with. They offer the best customer service and have wonderful staff that are easy to work with. Communication is never lacking and the products we have ordered have been great quality for a reasonable price.
Sent junk boots that were way to small, didn't know they were in China so in order to return them, i had to pay shipping back which was about the same cost as the boots/ what a scam. Either way i am out 50.00 and get to keep boots that don't fit.
Really cheap shoes. I only wore them twice and the leather ripped at the eyelet and laces. I have to throw them away. They only offered me 60% off if I bought another pair. I wasn't going to throw good money after bad.
I love the cushion fit. These are light and versatile too. From hiking to standing, they hold up very well!
I ordered 2 pairs of shoes while not realizing they will be shipped from singapore.in less than 15 MINUTES i requested a change of delivery address or if impossible to redirect cancel the order. I received reply from customer service in 32 hours basically saying that they can't cancel or redirect because I contacted them too late.(15 minutes is too late)... so their customer service is a scam. You will not be able to do anything with the order once placed.do your self a favor and stay away from this business.
If your shoes get lost in the mail, they make you pay a $12 reship fee. If you receive the shoes and you want a refund, you only get 30% back. So, that means on a $50 pair of shoes that get lost in the mail and then reissued, if you return them, technically you will only see $18 back out of that $50.
No respectful company would do this too you. Ever! Terrible horrible company with cheap generic shoes.
On email it stated ships out 2 to 3 days when I reached out they said 10-20 days, then 20 to 30 days.
I don't know why they charge 10$ first class shipping fee it's going to take a month or more.
Please don't say cause of covid cause it's not as bad anymore. People keep using that excuse for everything.
Answer: China. The sizing is wonky. I ordered 2 pair -- one was too big, the other 2 sizes too small. The base is a HARD rubber, totally inflexible. I would recommend going a different direction.
Answer: No. I have this as well. These shoes are cheap and not very comfortable