website thubmnail of Omega Walk

Omega WalkReviews 1,790

3.9

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From the business

Welcome to Omegawalk!
Omegawalk is your one-stop online shop for today's most classic and trendy shoes.

By contacting directly with suppliers, we are dedicated to provide you with the latest fashion with fair price.

We redefine trends, design excellence, and bring exceptional quality to satisfy the needs of every aspiring fashionista.


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Omega Walk Reviews Summary

The company has garnered mixed feedback, with customers appreciating the variety, quality, and comfort of the shoes, particularly for specific foot issues. Many noted the appealing pricing and promotional offers, enhancing their shopping experience. However, significant concerns arise regarding sizing inconsistencies, long shipping times from overseas, and challenges with the return process. Customers frequently reported difficulties in obtaining refunds and felt unsupported by customer service. Overall, while there are positive sentiments about the product quality, the company's customer service and logistics require improvement to enhance overall satisfaction.

This summary is generated by AI, based on text from customer reviews

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Washington
1 review
0 helpful votes
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Worst shoes ever
April 26, 2022

Don't get me wrong I love the color, but they are probably the worst decision I made for buying shoes. They do not help with my foot pain at all, they've made it a whole lot worse. Very disappointed with these and I will not buy them again.

Date of experience: March 27, 2022
Maryland
1 review
0 helpful votes
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Awful
April 22, 2022

I have waited over a month for my purchase. Have yet to receive it. When I look to talk to customer service they provide no phone number yet ask for mine. DO NOT SHOP HERE

Date of experience: March 23, 2022
Connecticut
1 review
0 helpful votes
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Awful
April 16, 2022

This company is a scam. I ordered a pair of non slip sneakers for work mid February. It has been over a month and I still have not received the shoes.

Date of experience: March 17, 2022
Florida
1 review
0 helpful votes
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NO RETURNS?
April 8, 2022

The shoes did not fit. I was given an option to keep them, buy another pair, or get a 30% refund, or return them. HOWEVER, THEY REFUSE TO SEND RETURN ADDRESS, PROCESS. NOT GOOD BUSINESS.

Date of experience: March 9, 2022
Arizona
1 review
0 helpful votes
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Return policy
April 2, 2022

I ordered a pair of boots a half size larger since I will wear socks. Upon receiving the boots they are too too small even without socks. I asked to return them and I am advised I have to pay for shipping back to them which is $49.95 as well as a 15% restocking fee. Now I have a pair boots that I will never be able to wear.

Date of experience: March 3, 2022
Wyoming
1 review
0 helpful votes
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Late and Poorly Made
March 22, 2022

Shoes arrived about 3 months after expected arrival date. Shoes advertised as slip resistant and waterproof might as well be made of porous leaky waxed rubber. These are not slip resistant, waterproof or even well constructed. The soles of the shoes are slippery plastic weakly attached to the rest of the shoe, and the inner lining of the shoe juts out into your feet at strange places as the fabric piece used is too large or too small for the job. Do NOT buy from Omega Walk

Date of experience: February 20, 2022
Colorado
1 review
0 helpful votes
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Awesome
January 27, 2022

Ordering my second pair after two years. Still in great shape, just have torn the top. These shoes have saved my feet from aches and pains while working on concrete floors.

Date of experience: January 26, 2022
Pennsylvania
1 review
0 helpful votes
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I ordered size 9 womens shoe, they sent size 7. After requesting photos, which I sent, they said the US sizes are based on mens sizes. I ordered a US size 9 women's shoe and got a size 7! That is not what I ordered. It is too small and they are making excuses. This was their response: "This is to let you know that you have ordered US9 (EUR 40) and we have delivered the same to you. Please only look at Euro size mentioned on shoes which is 40. Do not get confused by US size as these shoes are unisex and US size mentioned on shoes is as per the male sizing standard (US 7) which in fact is equivalent to our Women's US 9." I have the photo of what I ordered. It specifically says Womens size 9.

I requested a label to ship back. They only reply once a night, late at night, so something simple has dragged on for days because I only get one reply a night. It would be simple if they just sent me a size 9 like I ordered and I would return what I have at their cost. Instead, they offered a 40% refund because of the costs of shipping. I would never purchase another thing from them. They are in Singapore and shouldn't be selling in the US if they can't handle the difference in shoe size nor how to handle customer service in another country.

Another thing is they don't tell you they are in Singapore until AFTER you make the purchase. Stay away from this site.

Date of experience: January 21, 2022
Virginia
1 review
0 helpful votes
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Ok shoes
February 16, 2022

Not the best most comfortable shoes I've ever worn. Not worth the wait on a slow boat from China. You can find better shoes locally. Website very deceptive about shipping times. Ordered early December just got them in January.

Date of experience: January 17, 2022
Pennsylvania
1 review
0 helpful votes
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My sneakers were too small and the inserts I purchased are very uncomfortable.

Date of experience: January 12, 2022
Ohio
1 review
0 helpful votes
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Horrible
February 7, 2022

I was sent the wrong size and color, the inserts they sent me are too big. No information on how to return them. I want to return the shoes, don't plan on ordering from here again.

Date of experience: January 8, 2022
Georgia
1 review
0 helpful votes
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I love them
December 29, 2021

I love them. My feet didn't hurt the first day I wore them like they usually do in a pair of new shoes.

Date of experience: December 29, 2021
Arkansas
1 review
0 helpful votes
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IT TOOK TOO LONG TO RECEIVE IT AND THE BOOTS WERE SMALL - I ALWAYS WEAR A SIZE 8 - THE BOOTS WERE VERY SMALL. I WANT TO RETURN THEM AND GET A REFUND

Date of experience: December 29, 2021
Maryland
1 review
0 helpful votes
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Great shoes shipping takes a while but my mom loves them

Date of experience: December 28, 2021
Washington
1 review
0 helpful votes
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It was great The product came on time as described.

Date of experience: December 25, 2021
Utah
1 review
0 helpful votes
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I wasn't expecting them to literally come from China. I recieved them in a timely manner. I think it took about a month.

Date of experience: December 25, 2021
Massachusetts
1 review
0 helpful votes
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I have not experienced my shoes yet because I'm still waiting for them. It's been almost a month since I placed order.

Date of experience: December 25, 2021
Australia
1 review
0 helpful votes
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Tina taylor
December 24, 2021

Size 7 bit small very small makes very comfy to tight with inserts in

Date of experience: December 24, 2021
New York
1 review
0 helpful votes
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Most comfortable sneakers I ever wear
December 24, 2021

Comfortable, lightweight & stylish. Prices are just right. Will buy again

Date of experience: December 24, 2021
Michigan
1 review
0 helpful votes
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Disappointed
January 22, 2022
Updated review

Won't buy or recommend again. Very disappointed and total waste of money

Date of experience: December 23, 2021

Great choices and customer service
November 23, 2021
Previous review

Great choices and customer service

Date of experience: November 23, 2021