Ola

I took an auto ride at Bangalore. The driver dropped me half way and insisted on cash and even tried amend my journey details by misleading trying to assist for getting in touch with customer care. I wrote several times on AI driven support on App but to total dismay. Later I even wrote o support email id where again it asked me to write back on same useless app.There is absolutely no real customer centric approach.

11may2023- Unfortunately I installed the ola app again and guess what happened with me
When I made the payment, ola charged 92 rupees against commute charges and at the time of payment it was nor reflecting anywhere in the app
1.Driver asked me to pay again and said that the deducted amount will returned to you. But I didn't get the money back.
2. Charges was 201 whereas driver charged it 216. Which is again disappointing
I will make sure that will neither use this app nor recommend to anyone

Ola cab drivers charge you in cash and later Ola money also gets debited. This happened to me recently and despite my registering the complaint and writing an Email to *******@olamoney.com they have been harassing me with continuous calls demanding that I pay up. Guys avoid Ola cabs until it is necessary or you will end up as a victim of their fraud.

All drivers are accepting rides only for cash. After paid, Ola CC team continously following for payment by Ola money (second time) for same ride. Gettiing nuisance calls and messages from after explained tons of times.Very very worst Cab service. Will advice to all contacts to avoid OLA CABS

I had booked a cab on Saturday from Delhi to UP, after picking us driver denied to drop us on final destination and suggested us to changed drop location to Delhi so we did the same as it was lockdown in Up but later when bill was counted it came complete amount include toll tax of 100 rs but driver had dropped us in delhi only, still cheaters ola people are charging toll tax amount. On mailing them they are sending me invoice in which drop location was of UP and toll tax was included. They are looters

I got cheat from the ola person and he has taken me 150 rupees extra after showing in the app less amount and also do see this video

https://www.instagram.com/reel/CtEjBB6NvVm/?igshid=MmJiY2I4NDBkZg==

I am yogesh Kadekar i used the Ola auto on 22 sep 2022 and driver name is vahid mansuri

My experience was very bad driver not come on spot and while my traveling he was continually talking on Phone. And after the drop from me extra charges given from driver and after completing to ola no one replied to me this is right?
Please don't use ola Auto,,,,

This is to inform you that even after repeatedly talking to ola customer care my refund amount is not being given back. I have also given my account details to them, still these people are not giving my money back.
Ticket Number- ******* Amont-180Rs.
Ticket Number- ******* Amount-527Rs.
Ticket Number- ******* Amount-81Rs.
These are the details that Ola has taken more money from me.
I hope you guys will take my point seriously and help me to get back more money taken by ola

I generally don't review, but, my experience with Ola is such that I was forced to do it.

The most pathetic service provider of India is Ola. I took a ride where they took a wrong location for my drop and we understood it after the ride started, I was willing to change the drop location and take the ride but the driver was rude and said he won't go. I stopped him then and there and said will pay for his time. Ola cherged me Rs. 96 for taking nowhere, wherein their drivers just leave someone out in any situation and anywhere as it was raining. I asked him to wait for the payment so that I could file a complaint to their support but he just was not agreeing for anything.

After such experiences the best part is they won't even allow you to rate the drivers.

STAY AWAY FROM THESE THIEVES IF YOU DON'T WANT TO WASTE YOUR HARD EARNED MONEY

Driver Amarsingh on8th August snatched my phone cancelled my ride on my way from Noida to Karol Bagh delhi.he is a criminal.he forcefully made me do a Paytm of 2068 in the name ofTushal mittal.if any ola authority is reading this take a strict action against this criminal.

Harged Rs.60/- as the entre fee and the fare of 87/- to the same place was hiked to Rs174/-
I ended up paying total 294 => 234 to OLA and 60/- to the entry fee in cash.
I raised this issue with OLA - who refunded Rs15/-
WOW the Loot goes on

Hi,

This is regarding my last ola ride which we took for Airport Terminal 3 (CRN *******622) with Driver Sunil Kumar Car No. HR55AP4758)

The car was having a blacklisted MCD toll tax tag which was not getting recharged inspite of several ties. Since we were in hurry to reach the airport, driver asked us to pay the toll in cash. On reaching the toll booth we paid Rs.200/- towards this from our pockets. Inspite of this the driver asked us to get out of the car at a location where it was difficult for us to get another ride with such little time to catch our flight. We were a family with a kid. Inspite of our repeated requests the shameless driver drove away in front of us leaving us high and dry with our luggages. Moreover he did not end the trip also and claimed the money for the ride which we didn't do.

This is a case of

1) cheating as this driver may be adopting this trick to fetch extra money from passengers,

2) safety of passengers (what if, it would have happened in night with somebody especially ladies with kids)

We immediately raised an online compliant with ola app (f*******) which it still unresolved and nobody from ola called us till date on the same.

Screenshot of the ola chat attached with a photo of the car where he left us midway.

Please resolve this to take an action on driver as the act us unsafe for passengers and waive of the ride fees which you have charged us.

Else I may have to delete Ola as a trusted brand from my list and this will be my last Ola ride.

Thanks

Santosh

Ola cab customer service, O982.776.39I5. Online refund amount issue customer service and they are not going to be there