- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.
Claim Your Business
Oh Polly has a rating of 4.73 stars from 15 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Oh Polly most frequently mention customer service. Oh Polly ranks 17th among Customer Service sites.
Due to the brexit, there were a few delivery problems, so I wrote an email to oh Polly to ask for help. I was helped immediately after a short time and alternatives were sought. I felt very well looked after and the problem was solved within a very short time. Many thanks again to Sharon, Katarzyna and Ester for this super customer service. Also the top I received fit perfectly and has a very good quality. Thank you :) !
I ordered something for next day delivery, I didn't receive my product at all. I was given absolutely no help from customer support or the courier service. Day 9 and still no communication or help Order from this company if you have money to burn
Due to the brexit, there were a few delivery problems, so I wrote an email to oh Polly to ask for help. I was helped immediately after a short time and alternatives were sought. I felt very well looked after and the problem was solved within a very short time.
Many thanks again to Sharon, Katarzyna and Ester for this super customer service.
Also the top I received fit perfectly and has a very good quality.
Thank you :) !
Thanks to Georgina, Katarzyna, and Lucy my issue was resolved swiftly and efficiently. Such a breath of fresh air to have such a wonderful customer service experience, and I always have such a good experience with oh Polly and the ladies that helped me are definitely an asset to the team!
Aimee with Oh Poll Customer Service was so helpful when I had an issue with my order delivery location. Absolutely recommend this company!
Aimee and Yasmin were very helpful from oh polly customer service. They responded to my query about an exchange very quickly and efficiently. I thank them for their help. 10/10 customer service!
Products used:
BO & TEE gym collection
Oh polly has the most amazing customer service. I had an issue which was dealt with efficiently. I would like to say thank you to Lauren and Sarah who were very helpful.
Products used:
Dress
Ive recently had a very good experience with Oh Polly customer service. The delivery service (Hermes) lost my order (again) and I had no idea what to do. I tried to contact Oh Polly customer service and they solve my problem immediately. Ellie,
Georgina, Moya, Lucy and Aimee gave me an accurate information about my order, what happened with it and how we can solve this problem. I am more than happy with the solution they came up with because they replaced my order and I have my beautiful dress at home already!... It was definitely the best customer service I experienced recently. Thank you guys for your help! Can't wait to order new collection
Products used:
Dress, Crop top
Shania and Ester excellent customer service from them both! Emailed to query a blue light discount code got a reply super quickly!
Shania, Sarah and April were incredibly helpful. This company has wonderful customer service, that i haven't experienced with any other company.
I had a slight technical error with a parcel I had ordered, the website came up with an error message and the money had been taken but no confirmation email. I emailed straight away and the team were really helpful kept emailing even after the parcel had arrived to check everything was going smoothly. Would always shop here again the swimsuits are lovely!
Thank you to Aimee, Nikki, and Leigh for all your help with tracking the progress for my return! You were all so quick with your responses and very helpful. I appreciate your time and assistance. Looking forward to ordering from Oh Polly again soon.
Thankyou to Katarzyna & Luce who replied extremely quick to my email after I hadn't received an email confirmation on my order they quickly looked into it for me and now it is solved!
Aimee was such a pleasant surprise with excellent customer service! Quick responses to my inquiries. Will definitely shop here again!
I had an issue with not receiving my order confirmation and they responded very quickly, in particular Luce! She even made a follow up to make sure that I received my confirmation and my order. Aimee was also a great help in making sure everything arrived on time!
Tip for consumers:
make sure you look for a discount code!
Products used:
tops
I had an issue with delivery and so had to send a dm through Twitter. This was dealt with really quickly and I was really happy with how everything was sorted. Bethanie dealt with my query and was really friendly and helpful!
I ordered something for next day delivery, I didn't receive my product at all. I was given absolutely no help from customer support or the courier service. Day 9 and still no communication or help
Order from this company if you have money to burn
Gain trust and grow your business with customer reviews.
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.
