I placed an order on 7th July 2018 under order # ************** for 500+. However, its not delivered to me till date. Also, the site states that "There is no option for a customer to cancel the order on their own". When I called the customer service, I was informed that there is some miscommunication with the courier service and they asked me to place fresh order. I asked them to first cancel my order so that I can place a fresh order. They said they will but it's still showing as "fulfilment under process". Due to such miserable process I told than that I am no longer interested in the order unless that are ready to provide some kind of discount. To this the customer service representative agreed to escalate the matter to her senior and revert. Eventually I was informed around 16th July 2018 that they are willing to provide discount and will email the coupon code. This they failed to provide till date. On following up with customer representative today, I was told that she has got no response from any of her seniors despite having escalate at the correct persons. This added insult to the injury. Thats why it's my sincere suggestion to avoid ordering from this site as it's absolutely unreliable and irresponsible. One can try FirstCry.com as I have, for individual orders, where all excellent quality branded stationery products are available at very reasonable price with quick delivery and amazing service. I will be trying out other online store for bulk orders and post an update.
They cheat by providing dublicate non branded items.
They send me less items. I ordered 5 items but they only send me 4
I have placed order but they didn't sent me any email or text sms saying order confirmation after long time... No way to access my account order details. Not allowed to log in. No otp on mail. No email response. Kindly help me get my order or refund otherwise I'll complaint it in consumer court and cyber cell
I shopped on offimart last month and they have good range of products even which i could not find it on popular mega websites. But they need to faster the delivery process. Overall experience is good.
I had one issue with my refund but it got resolved in no time, the customer service department was just fabulous and very dedicated to their profession. I just got amazed by quick service. He was very kind to speak and always to ready to guide you at any time, highly recommended site.
Offimart has a good range of office supplies. The delivery is prompt and are transparent about the dates. More than anything else, you speak to a human who will take responsibility to address your issues when you call them rather than a helpless call centre operator. Very hapy with the service.
Many products and various collection of brands at offer rates. Lowest price on branded products comparing to other e-commerce website. I ordered a product it was delivered on time and their customer response was also good. Nice place to get products on lower price.
At the beginning I was a little scared of buying stuffs from Offimart, but then i started talking to Mr. SK Selvan and I asked him all the questions referring the company and how it worked.
Then I decided to trust Mr. SK Selvan and I placed an order, Immediately they sent me an email to confirm and the whole process went smooth.
Thank you for making a believer out of me! I will definitely purchase in the future!
Offimart has always been my favorite search for stationery brands. It gives me choices to choose from. I would highly recommend this this search stationery brands to anyone. I always find what I'm looking for, always happy with the service from the Offimart team.
I really like the way they are fulfilling Customer needs, excellent in genuine products. On time delivery & Customer Service.
Hope your company will reach sky.
And the Coupon Code OFFIMART5 is awesome way to save my money
Many good and rare brands are available... very much satisfied with the hospitality and the customer care... i received my products on time... pretty much growning site... one of the best compatative site... best place to get all the stationery products... highly recommended... keep growing... by one of the most happiest customer... love you offimart
I ordered some fineliners from the site. I wasn't sure how secure the site was but ordered anyway since I could not find the product cheaper anywhere else. I am satisfied with the whole process, and the prices. The delivery is also not expensive.
I love shopping online with Offimart. It is very simple and easy to use. It has tons of great stationery products that you can always find on the site
I ordered for Reynolds 040 Bold by 25th december 2020 and by 27th december 2020 morning i recieved the product... Very Good service done by Offimart and Delhivery also... Thanks...
I had a good experience with offimart. I have bought here five to six times here. Except once and all other times they have delivered promptly.
Quality and branded product listed with best price. Gives wide range of products on a singe window. Delivered as per time line... looking forward in future too..
One of my item is missing. And i got an immediate refund with an email. Thank you for spontaneous service.
100% genuine products with genuine pricing
Once you shop you shop with offimart
You will actually feel the service.
Highly recommended site.
Overview
OffiMart has a rating of 2 stars from 39 reviews, indicating that most customers are generally dissatisfied with their purchases. OffiMart ranks 98th among Office Supplies sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members