Microsoft Office OnlineReviews 39

Microsoft Office 365 provides essential productivity tools for individuals and businesses, including Word, Excel, and PowerPoint. Whether for document creation, spreadsheet analysis, or presentation design, Office 365 offers powerful features and seamless collaboration capabilities. I appreciate the cloud-based storage and access to files from any device, as well as the regular updates and new features that enhance productivity. Office 365 is a must-have for anyone looking to streamline their workflow.

Where do I begin? Back in February I went to the MS office online store to simply purchase a download for the Windows 10 Operating System (OS). At the threshold the buyer must provide all the information to pay and process the download. I expected an easy procedure to accomplish the purchase, As I began, I discovered I needed the assistance of a
"chat" representative. The response was prompt but largely unhelpful. After some time had passed the rep decided I needed to delete data to provide space for the download on my HP Athlon silver laptop,

After, sometime I was able to delete enough data to accommodate Windows 10. When that was unsuccessful a new rep suggested I dispatch a screen shot of the page causing the chokehold. Now I was told that because of my security system and incompatibility I would need to acquire another computer, a flash drive and delete significant data from the subject HP Athlon. I was preparing to travel for a month and explained that process was not available to me and I requested a simple refund of the $32,00 they charged.

MS declined the refund, offered a credit in the online store (for which I had no use) and discontinued any efforts to provide a solution. I filed a complaint with PayPal and the Better Business Bureau. During the PayPal attempted resolution MS accused me of fraud (a defamatory assertion) and claimed they could not re-use their product therefore I was further denied a refund. I explained their loss was illusory, since I too couldn't use the OS and I had actually suffered a monetary loss by paying for something I did not receive. Ultimately the PayPal resolution process, which was unhelpful and only consisted of pointless cross arguments in email exchanges closed the complaint and false claims that I didn't respond. MS relied on its own adhesion policy to deny a refund and by extension provided a service that was unmerchantable and outside what is commonplace in the industry. I encourage to buyers to beware of contacts with the MS store.

Date of experience: March 09,2024

I've been using Truly Office for a while, and I really like it. It does everything I need, and it works really well. It's easy to use, and all the tools are straightforward. I appreciate that it doesn't track my other activities or show me annoying ads. It's safe, secure, and just gets the job done!

Purchased Office 365 online and downloaded it to my device but it doesn't update to Office 365. Sent various feedbacks and even reached out to the local Ms Office but no one answers!. The customer interaction is very poor! 3 months now, I purchased my license and haven't had the opportunity to use Office 365!.

I think that it is hard to work on PowerPoint with the new ribbon that Microsoft made. It is far too complex to do anything and is hard to work with.

Write your review for a experience of 1 year and looking adjust for fast and application recieve please helpful

Microsoft Office is a big scam. It is not even free for students as they now charge nearly 300 dollars for office. After that, the apps won't work unless you buy an upgrade for it. Microsoft is a ripoff.

One of my biggest gripes with Office 365 is that Microsoft seems to be investing less and less in making sure their servers are functioning ideally and more in adding features that aren't really useful to small businesses. As a result, I am finding it takes more time to actually make changes to my account and there are no new features that are provide us with any value. While their hosted solutions may be great for enterprises, they are becoming less and less a viable alternative to something like Google's offering. Our organization has ended up in a situation where we use Google Drive for file storage and their apps for documents, but Office 365 due to Exchange as their email delivery has been great for us. We're considering switching away altogether as there are times where it can take an hour for a single shared mailbox to update.

I believe it is very safe to say that Microsoft would have never offered any of their software for free if it weren't for Google Docs. That being said, I do believe that the Office platforms online are much more valuable than Google Docs due to their universal use in the professional world, but they are much less accessible (they don't advertise it very much) and are pretty slow.

Regardless, I still gave this 4 stars because it is taking a valuable platform that we all use and offering it for free, I can never be too mad about that.