Octotasker HR

I used to use Upwork to hire freelancers but it became ever more difficult to find good candidates for my VA roles. The trouble is Fiverr and Upwork have no screening methods leaving me to feel like a recruiter rather than a business owner. For the same price Octotasker screened the candidates for me and provided exactly what I wanted.

I hired x3 and they are still with me now. One has gone full time and the other two are still freelancing.

Octotasker exceeded my expectations in building an exceptional team of appointment setters. Their professionalism, efficiency, and ability to provide quality candidates were outstanding. The results speak for themselves, and I highly recommend their services to anyone seeking top-notch recruitment solutions.

They talk very nicely and build up high expectations,but then leave with money when cannot deliver what was promised. Out of hired 3 contractors they delivered only 3 candidates that did not have neither the skill, nor the motivation to complete their work hours and put in thought into their daily tasks. The employees were horrible, fired, and were not replaced as was promised, so we're left with money stolen and 0 employees hired. The employees even got their payment for the slow and ineffective work, and left happily. Same with the octotasker - they got their payment and bailed when they had to deliver. Horrible service.

Other people after my public post also reached out and mentioned similar situation with the same company. Avoid at all costs.

Working with this team has been an absolute pleasure! I cannot express enough gratitude for the outstanding experience I've had. From start to finish, they have demonstrated unparalleled speed and clarity in their processes.

The team's efficiency is commendable. They waste no time in delivering results promptly, which is crucial in today's fast-paced environment. It is evident that they prioritize their clients' needs and work diligently to meet and exceed expectations.

One of the standout aspects of this team is their exceptional clarity. They communicate effectively and ensure that all steps of the process are easily understood. This transparency eliminates any confusion or ambiguity, allowing for smooth collaboration and a clear understanding of the project's progress.

Moreover, I want to extend my heartfelt thanks to the entire team. Their dedication and professionalism have left a lasting impression on me. Their promptness, coupled with their transparency, has made my experience with them truly remarkable.

I highly recommend working with this team to anyone seeking a reliable and efficient partner. They are undoubtedly the epitome of excellence in their field. Once again, thank you to the entire team for their outstanding work. I am incredibly grateful for the opportunity to collaborate with such a remarkable group of professionals.

I have worked with this company now going on 6 months. They are extremely knowledgable and have essentially the best english speaking VA's I personally in my 15 years of hiring overseas have seen.

There crazy intense vetting process ensures that the VA's are top notch.

Don't get me wrong though, they are definitely expensive, but they are so worth it. Would you rather spend $5,000 on bad hires or a few hundred on ensuring you get the best of the best...

Don't make the mistakes I made and try to figure out which VA is going to deliver. Spend the couple dollars and get one that can actually do what they say.

I've rolled with different BPO Companies that often exceeds promises from reality. Ideally, the clients are always right but not with Octotasker. Because here, they value people and always make sure to keep their employees' integrity and confidence intact and help them strive better by not telling what to do but by showing it.

Been working for this company for a few months now and can say I have never herd of anyone having any issues with payment among the staff. The company is not perfect there is some strict guidelines but if you are looking for a work from home opportunity and weekends off... this is the place to be.

I came to * and paid for 3 VA placements. The first set of 2 he tried to send to me - one didn't even show up and one left after a half day never to be heard of again. Neither of them ever did any actual work for me. He got 3 more weeks later. Two of them said they had issues with the pay, one of the two couldn't work the hours I'd laid out that was made known to Octotasker multiple times, she also had another job and couldn't work full time. So now it's 50 days later and I have 0 candidates. I asked for a refund. I was very very patient with them through all of this. They declined, stating "We do not work for free"... that's fine, however if you don't place me with candidates I paid for, its FRAUD. I paid for a service, it was not fulfilled. I have no interest in working with a company that continues to waste my time, and can't find 3 people to work.

They always had excuses. Saying anyone that doesn't want to work will make any excuse. Well isn't it your job to weed that out in the hiring process? That's WHY I hired you - to deal with that. I have never had this many issues hiring on my own. I would never recommend them to anyone, unless you want to be out money and not get any of your roles filled.

*Personal information redacted by admin

I have been working for the company for a while now, and have previously worked for the founder before. I have never had any issues with the company nor the clients we maintain. Like every company it has it's flaws, but eveyron in the company is focused everyday on improving and growing the company. I have always been treated with respect and have always been paid on time and accordingly. Professionally I have grown as a person, and have learned a lot while working here! For applicants and potential clients I can't recommend this company enough.

Was referred to a few people in the agency space. Was able to get us a rockstar in less than 3 day. First day Sarah booked 8 appointments.

Octotasker was able to get me a contract job and I got paid without any hassle. I must commend their good work and professionalism.

Been working with Octatasker 1 month and it has been great! They are very good with helping you out as an employee and payment have never been an issue!

Found what I needed to help my business through Octotasker. The owner of the company was very excited to help my business. Very professional and polite.

Octotasker literally provides Virtual Assistant Classes prior to hiring and it helped me land numerous gigs with their clients.

I am a employee at Octotasker and they are the best online employeers I come across. The management team is awesome and I would advice any and everyone to apply for a job at Octotasker.

After meeting the owners and going through their sales pitch, they severely over-promised and under-delivered. * talks a big game upfront, but failed to provide a trained VA in a timely manner. We were promised a VA within a week, and didn't receive one until after we complained about a breach of contract. That is, they never provided a trained VA, they never went through the contracts, processes and expectations, and they continuously made excuses as to why the VA assignment was delayed.
More importantly, * went on an unprofessional tirade, personally attacking my partner with degrading and condescending comments about us. Furthermore, the first indication of shady practices was the requirement to wire transfer funds vice a credit card. At the "threat" of exposing them, they stated it was a termination of the contract, with no refund. HOWEVER, they deceptively scheduled a VA onboarding appointment the next day and sent us their SOPs, to present the appearance of contract fulfillment. NOTE: This company is not listed on the BBB, which should also be an indication of their legitimacy. BUYER BEWARE!

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